In-Demand Technical operations manager Jobs in Canberra, Act

ENDPOINT OPERATIONS LEAD
Unisys —Canberra ACT
- Full-time
- Bachelor's degree
14h
Senior Project Engineer
Freyssinet —Canberra ACT
- Communication skills
Production Tech- Bike Mechanic
Trek Bicycle Corp (Australia) —Canberra ACT
- Part-time
- Communication skills
- Employee discount
Quick Apply
Network and Security Operations Engineer - Federal Government
Verizon —Lyneham ACT
- Weekend availability
- Azure
- Management
- Computer Science
- Work from home
Solutions Architect
Cellebrite —Canberra ACT
- Full-time
- Research
- Administrative experience
- SQL
Quick Apply
Group Leader, Urban Development (Civil)
Stantec —Canberra ACT
- Part-time
- Management
- Business development
- Leadership
- Work from home
- Employee assistance program
Senior Network Engineer
DXC Technology —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science

Other jobs to consider

Find your next job by exploring related positions.

Threat Intelligence and Threat Hunting Lead - Security Operations Centre
EY —Canberra ACT
Strong communication skills, with the ability to lead under pressure, mentor analysts, and engage both technical and non‑technical stakeholders.
Learning Assistant (NGA3)
National Gallery of Australia —Canberra ACT
The National Gallery is recruiting collaborative self-starters with excellent communication skills and demonstrated experience in event support and technical…

I want to receive the latest job alert for technical operations manager in canberra, act

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical operations manager jobs near canberra, act

Network Security Engineer jobs in Loganlea Qld

Student Engineer Civil jobs in New South Wales

Security Guard jobs in Bankstown Nsw

Information Technology Support Engineer jobs in South Hedland Wa

Graduate Mechanical Engineer jobs in Chambers Flat Qld

Network Engineer jobs in Brisbane Qld

Engineer jobs in Sydney Nsw

Senior Project Engineer jobs in Greater Adelaide Sa

Senior Project Engineer jobs in Sydney Nsw

Automation Engineer jobs in Melbourne Vic

Senior Project Engineer jobs in Perth Wa

Group Leader jobs in Sydney Nsw

Team Leader Nurse jobs in Brisbane Qld

Ndis Team Leader jobs in Sydney Nsw

Physiotherapy Team Leader jobs in Victoria

E Group Security jobs in Sydney Nsw

Operations Lead jobs in West Footscray Vic

Operations Lead jobs in Sydney Nsw

Operations Lead jobs in Tempe Nsw

Operations Lead jobs in Darwin Nt

ENDPOINT OPERATIONS LEAD

Unisys -
Canberra ACT

Apply Now

Job Details

Full-time
14 hours ago

Qualifications

Bachelor's degree

Full Job Description

What success looks like in this role:

Lead the day-to-day Operations and Triage function, acting as the single operational entry point for incidents, requests and tasks.
Assess, prioritise and assign work to the appropriate technical tower and capability level, minimising avoidable handoffs and delays.
Maintain clear ownership and effective handovers throughout the ticket lifecycle across the Service Desk, technical towers and external providers.
Monitor queue volumes, ageing, priorities and SLAs; identify emerging risks and coordinate corrective action.
Coordinate operational escalations and major/service-impacting incidents through to resolution, tracking actions and communication.
Apply consistent ITIL-aligned Incident, Request, Change and Escalation Management practices.
Validate that completed work meets agreed quality and documentation standards before closure.
Work with technical SMEs to improve triage guidance, knowledge content and escalation pathways; promote cross-skilling and knowledge transfer.
Support capacity planning, onboarding, recruitment/EOI activity and capability development for the Operations and Triage function.
Provide reporting on service performance, workload, risks and outstanding actions; contribute to service reviews and continual improvement.
Support the Endpoint Services Manager with transition milestones, operational planning and customer engagement.

You will be successful in this role if you have:

BA/BS degree and 4-6 years’ relevant experience OR equivalent combination of education and experience

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

Local employment practices and rights may vary by jurisdiction and are subject to applicable local laws. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [email protected] . US job seekers can find more information about Unisys’ EEO commitment here .

Apply Now

Refine Your Search

technical operations manager jobs in canberra, act

ENDPOINT OPERATIONS LEAD

Senior Project Engineer

Production Tech- Bike Mechanic

Network and Security Operations Engineer - Federal Government

Solutions Architect

Group Leader, Urban Development (Civil)

Senior Network Engineer

Other jobs to consider

I want to receive the latest job alert for technical operations manager in canberra, act

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected