In-Demand Technical support Jobs in Broadmeadows, Vic

Director, Service Delivery Support (ICT systems)
Department of Families, Fairness and Housing —Melbourne City Centre VIC
- Full-time
- Recruiting
6d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
ICT Product Manager: Digital Evidence Management Systems
Victoria Police —Melbourne City Centre VIC
- Full-time
- Agile
- Leadership
- Communication skills
20h
Technical Support Specialist (TSS) – Dairy Automation
Lely —Truganina VIC
- Full-time
- Electrical experience
- Communication skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
7d
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
ICT and SCADA Engineer
Hatch —Melbourne VIC
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Director, Service Delivery Support (ICT systems)

Department of Families, Fairness and Housing -
Melbourne City Centre VIC

Apply Now

Job Details

Full-time
6 days ago

Qualifications

Recruiting
Business requirements

Full Job Description

THE ROLE

The Director Service Delivery Support leads the delivery of operational ICT system enhancements, improved business processes and digital solutions to improve client outcomes and support the work of front line service delivery staff.

The scope of work includes all operational program streams, including children and families, family violence, housing and disability services.

Located within the Community Operations and Practice Leadership Division, the role works in close collaboration with operational colleagues, other divisions within the department and more broadly as required.

The role leads business related functions that are critical to client service delivery focused ICT system development and maintenance, including subject matter expertise, development of ICT business requirements, mapping of end-to-end business processes, and user acceptance testing to ensure systems are fit for purpose and meet the needs of operational staff and clients.

ACCOUNTABILITIES INCLUDE

Establish and maintain robust processes to ensure ICT systems are delivered and meet the needs of the operational workforce.

Provide authoritative advice and subject matter expertise relating to the suite of client information systems utilised across operational divisions.

Collaborate with operational staff and program Divisions to ensure policy and program intent is reflected in business processes and system enhancements.

Please open the position description to read more.

HOW TO APPLY

Applicants are encouraged to apply online. Attachments can be uploaded in .doc, .docx, .pdf, .txt or .rtf formats.
Applicants are required to submit a CV and Cover Letter (max 2 pages) outlining their suitability to the role in line with the Key Selection Criteria.
Applicants must be an Australian Citizen, Permanent Resident or hold a valid work permit or visa. Work eligibility will be checked as part of the recruitment process.
Preferred candidates will be required to complete pre-employment screening, including a national police check and misconduct screening.

For more information on working with us and our recruitment process, please visit Department of Families, Fairness and Housing Victoria | Jobs (www.dffh.vic.gov.au/jobs)

Please apply to submit your interest in this position.

Apply Now

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technical support jobs in broadmeadows, vic

Director, Service Delivery Support (ICT systems)

IT and online digital services support

ICT Product Manager: Digital Evidence Management Systems

Technical Support Specialist (TSS) – Dairy Automation

Customer Service Desk Lead (Technical)

Installer Support, Technical Specialist

Supervisor, Technical Customer Support, Residential Energy

ICT and SCADA Engineer

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