In-Demand Technical support Jobs in Clayton, Vic

Help Desk Technician
ALSTOM —West Melbourne VIC
- Schematics
- Engineering
- Microsoft Office
ICT Product Specialist - Digital Evidence Management
Victoria Police —Melbourne City Centre VIC
- Full-time
- Management
- Agile
- Leadership
4h
Senior Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
Supervisor, Technical Customer Support, Residential Energy
Tesla —Cremorne VIC
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Office
14d
Installer Support, Technical Specialist
Tesla —Cremorne VIC
- Full-time
- CRM software
- Microsoft Office
- Communication skills
7d
Senior Systems Engineer - Intergrated Product Support (IPS)
World Kinect Corporation —Melbourne VIC
- Full-time
- Management
- Maintenance
- Analysis skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Principal Technical Account Manager (ISV), ANZ Enterprise Support
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Doctoral degree
- Computer Science
- Master's degree
11d
ICT and SCADA Engineer
Hatch —Melbourne VIC
Quick Apply
IT Support Level 2
MacKillop Family Services —Melbourne VIC
- Full-time
- Management
- Software troubleshooting
- Customer service
- Employee assistance program
3h

Discover related jobs

Based on your search for technical support jobs.

Office Administration and Customer Service Representative
Celebrate Event and Party Hire —Moorabbin VIC
A sense of style and ability to turn customer's ideas into a theme that we can deliver will help when working with brides, event planners, stylists and…
$44 an hour
Quick Apply
5d
Customer Service Representative
Foundever —Melbourne VIC
A Grade 12 qualification (or equivalent). Staff perks – access to platform with discounted products and services. Resolving issues with online banking.

I want to receive the latest job alert for technical support in clayton, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near clayton, vic

Scada Engineer jobs in Melbourne VIC

Service Desk Engineer jobs in Melbourne VIC

IT Support jobs in Melbourne VIC

Automotive Service Advisor jobs in Melbourne Vic

Macpac Retail Team Member jobs in Launceston Tas

Service Desk Team Leader jobs in Clayton Vic

Service Desk Team Leader jobs in Perth Wa

Food Service Supervisor jobs in Mill Park Vic

Scada Engineer jobs in Dog Swamp Wa

Scada Engineer jobs in Macquarie Park Nsw

Guest Service jobs in Ryde Nsw

Help Desk Support jobs in Potts Point Nsw

Service Desk Engineer jobs in Western Australia

Service Desk Engineer jobs in Sydney Nsw

Service Desk Engineer jobs in Remote

Customer Service Kitchen jobs in Greater Adelaide Sa

Logistics Admin Customer Service jobs in Blacktown Nsw

Night Support Work jobs in Western Sydney University, Campbelltown Campus Nsw

Highest Pay Disability Support Worker jobs in Sydney Nsw

Support Worker Assistance jobs in Casula Nsw

Help Desk Technician

ALSTOM -
West Melbourne VIC

Apply Now

Job Details

Qualifications

Schematics
Engineering
Microsoft Office
Communication skills

Full Job Description

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Your future role

We have an opportunity available for a Help Desk Technicians to join our team and play a critical role in the maintenance of the V/Line fleet. Based at the Integrated Operations Centre (IOC) we share with V/Line at Bourke Street, Melbourne you will participate in a shift roster to provide 24/7 technical support to the V/Line fleet controllers, drivers and conductors, to minimise the delay of a fault while the train is being prepared, in service or stabled.

We’ll look to you for:

Managing and assessing faults in accordance with the Code of Practice.
Following the fault-finding guides to ensure a consistent response and rectification process.
Liaising with the Day of Operations Planners to arrange train movements and transition to minimise the impact of the delay and to support V/Line with the continuity of service.
Accurately recording the delay associated with the fault.
Accurately recording the symptoms of the train faults in the maintenance management system (MMS) to inform the maintenance technicians of the issue and for the engineering teams to assess implementing containment actions.
Contributing to fault finding guides to standardise the fault rectification process.

All about you

We value passion and attitude over experience. That’s why we don’t expect you to have every single skill. Instead, we’ve listed some that we think will help you succeed and grow in this role:

Effective communication skills with the demonstrated ability to liaise with cross-functional teams.
The ability to prioritise, think quickly and make decisions under pressure.
Technical skills in fault finding, reading schematic diagrams, work to technical instructions and manuals.
IT savvy with demonstrated experience using Microsoft office products.
Demonstrated experience within an operational environment, ideally within maintenance operations.
An Engineering Degree and/or Trade Qualifications in Electrical or Mechanical.

This is an exciting opportunity to join the team who provide critical 24/7 support for the V/Line fleet. If you’re up for the challenge, we’d love to hear from you!

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 70+ countries we operate in. We’re committed to creating an inclusive workplace for everyone.

An agile, inclusive and responsible culture is the foundation of our company where diverse people are offered excellent opportunities to grow, learn and advance in their careers. We are committed to encouraging our employees to reach their full potential, while valuing and respecting them as individuals. We are an equal opportunity employer and strongly encourage women, Aboriginal and Torres Strait Islander, people with disability and other minority groups to apply.

We recognise that embracing flexibility & inclusivity is the smarter way of working. Please speak with us about your individual needs or if any workplace adjustments are required. If you require any adjustments to the recruitment process please email: [email protected].

For internal applicants, please ensure you confirm your eligibility to apply with your Supervisor and relevant Human Resources representative prior to submitting an application.

As part of the application process, you will be required to undergo pre-employment reference and medical checks, including drug and alcohol testing.

Job Segment: Information Technology, Help Desk, Technician, Technical Support, Technology

Apply Now

Refine Your Search

technical support jobs in clayton, vic

Help Desk Technician

ICT Product Specialist - Digital Evidence Management

Senior Service Desk / Onsite Engineer (MSP)

Supervisor, Technical Customer Support, Residential Energy

Installer Support, Technical Specialist

Senior Systems Engineer - Intergrated Product Support (IPS)

Customer Service Desk Lead (Technical)

Senior System Development Engineer, Core Networking (Relocation support available)

Principal Technical Account Manager (ISV), ANZ Enterprise Support

ICT and SCADA Engineer

IT Support Level 2

Discover related jobs

I want to receive the latest job alert for technical support in clayton, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected