In-Demand Customer specialist Jobs in Fyshwick, Act

Customer Service Officer - Part-Time
Metcash —Fyshwick ACT
- Part-time
- Microsoft Excel
- Administrative experience
- Warehouse
- Annual leave
- Parental leave
13d
M365 Specialist - 4 month contract
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- SharePoint
- Parental leave
- Employee discount
Quick Apply
13h
Patient Liaison Officer - Queanbeyan - Admin Officer Level 6
NSW Health —Queanbeyan NSW
- $86,896.63 - $88,951.42 a year
- Full-time
- Management
- Data entry
- Communication skills
3d
Endpoint Engineering Specialist
Datacom —Canberra ACT
- Full-time
- Hybrid work
- Azure
- Management
- Parental leave
- Employee discount
Quick Apply
Sr Solutions Architect Public Sector, SSO-SA Greenfield
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- ERP systems
- AWS
- AI
6d
Seniors Gym - Exercise Physiologist ACT
Uniting NSW.ACT —Gordon ACT
- Up to $18,550 a month
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
Platform Engineer
Leidos —Canberra ACT
- Full-time
- Azure
- DevOps
- AWS
- Annual leave
5d
Construction Mechanics
Otis —Canberra ACT
- Full-time
REQ260430 Customer Banking Specialist - Expression Of Interest (Canberra & S. Coast Area)
Commonwealth Bank —Canberra ACT
- Full-time
- Hospitality
- Customer service
- Financial services
3d
Customer Success Manager
Vocus —Canberra ACT
- Full-time
- Hybrid work
- Management
- Parental leave
- Fuel discount
Quick Apply
3d
IT Talent Community - Multiple Opportunities
DXC Technology —Canberra ACT
- Full-time
- Agile
- In-person
- Communication skills
3d
Project Officer
Australian National University —Canberra ACT
- $89,760 - $97,918 a year
- Full-time
- Customer service
- Research
- Microsoft Office
17h
Senior Customer Success Manager
Vocus —Canberra ACT
- Full-time
- Hybrid work
- Management
- Analysis skills
- Leadership
- Parental leave
- Fuel discount
Quick Apply
3d
Christmas Casual Sales Assistant | Angus & Coote Canberra Centre
Angus & Coote —Canberra ACT
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
10d
Christmas Casual Sales Assistant | Angus & Coote Belconnen
Angus & Coote —Belconnen ACT
- $34.89 an hour
- Weekend availability
- Sales
- Customer service
- On-the-job training
Quick Apply
4d
Talent Acquisition Partner | Technology | Defence & Intelligence
Leidos —Canberra ACT
- Full-time
- Recruiting
- Leadership
- Annual leave
11d
Seasonal Customer Experience Specialist - Canberra Stores
Oroton —Canberra ACT
- Temporary
- Employee assistance program
Quick Apply
6d
Enrolled Nurse Braddon, Australian Capital Territory
Bupa —Braddon ACT
- Full-time
- Nursing
- Health insurance
- Pet insurance
5d
Customer Success Account Manager (CSAM)
Microsoft —Canberra ACT
- Full-time
- Azure
- Computer Science
- Master's degree
7d
AE4 - SIE(E)3 Trades
ASIO —Canberra ACT
- $91,522 - $157,637 a year
- AI
- Annual leave
- Employee assistance program
8d

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Customer Service Officer - Part-Time

Metcash -
Fyshwick ACT

Apply Now

Job Details

Part-time
13 days ago

Benefits

Annual leave
Parental leave

Qualifications

Microsoft Excel
SAP
Logistics
Administrative experience
Communication skills

Full Job Description

At Metcash, you’re part of something bigger. We’ve got the heart of a small business with the strength and support of a big business.

When you join Metcash, your work makes a real difference to independent businesses and local communities, empowering you to:

Grow your career with tailored development programs
Thrive your way with flexible work options
Make your mark in a high-performing, values-led team

Australian Liquor Marketers (ALM) is the Liquor wholesale division of Metcash. We are the largest wide range wholesaler to the independent liquor trade. Being part of something bigger in the ALM team is all about making a huge difference for the local retailers, businesses and communities we service. And while you’re championing successful independents, the wider Metcash family is behind you with a sea of opportunities to develop yourself, grow your career, and make your mark.

About the Opportunity

This is a great opportunity to provide both administrative and sales support to the ALM Canberra operation in a collaborative and customer-focused team environment. The role has a strong emphasis on invoicing, receipting, claims management, complaint resolution, and identifying upselling opportunities through specific customer channels. You will engage directly with customers to resolve issues efficiently and ensure high service standards are maintained.

This is a part-time role working three days per week (Monday to Wednesday, 8:30am - 4:30pm), offering an excellent work-life balance. Some flexibility is required, as the successful candidate will be expected to increase to five days per week when covering leave within the team. The role will be based out of our Fyshwick warehouse office.

In this Role

Proactively managing individual claims, returns, from notification to closure within required timeframe, working closely with the warehouse supervisor and the customer.
Maintain effective relationships with internal and external customers.
Develop knowledge of warehouse processes, logistics and regional constraints and retail processes to provide detailed information to customers.
100% accuracy required in data entry, covering orders (email, fax & phone), claims (email, fax & phone), customer records and administration.

Manage reception duties and customer communication for the site.

Achieve a sales target each month by identifying sales opportunities to grow existing and new customers through all channels.
Liaise with internal and external stakeholders to develop and execute supplier and customer deals.
Assist in warehouse operations by managing, deal sheets, ullages, and stock adjustments.

You’re Likely a Match If

3+ years’ experience in an administrative role.
Liquor industry experience required but not essential.
Strong attention to detail.
Excellent communication skills, both written and verbal
Skilled in administrative tasks such as filing, report distribution, debt collection related activities.
Experience with SAP to intermediate level.
Experience in MS Excel to intermediate level

What’s on offer

We’re proud to offer a workplace that supports your well-being, growth, and belonging:

️ Extra Leave: Enjoy a 5th week of annual leave, 2 well-being days, plus 1 volunteer day annually

Career Growth: Endless learning and development opportunities

Parental Leave: 12 weeks of gender-neutral paid leave for primary carers

Inclusive Culture: Bronze Employer for LGBTQ Inclusion

️ Neutral Pay Gap: Gender pay gap under 5% (WGEA 2024–2025)

Mental Health: Gold accreditation by Mental Health Australia

Flexibility: Flex Ready and Family Friendly Workplace accredited

About Us

Join us and be part of something bigger!

Metcash is Australia’s leading wholesale distribution company, with $19.5 billion in sales (FY25) and a proud spot in the ASX Top 125.

We believe in the power of independent, family-owned businesses to shape vibrant communities. Through our food, liquor, and hardware pillars, we help retailers become the ‘Best Store in Their Town’ by providing merchandising, operational and marketing support.

We’re committed to diversity, inclusion, and sustainability — and we welcome applicants from all backgrounds, including First Nations. If you need support during the application process, just let us know. Your privacy and dignity are always respected.

#INFLA #LI-NS1

We are the largest supplier of liquor to independently owned liquor retailers and the largest broad range liquor wholesaler in Australia.

ALM supplies over 12,000 liquor customers. In addition to supplying liquor stores, ALM incorporates a specialist on-premise liquor division that supports bars, pubs, restaurants and hotels. Through our network of 14 distribution centres located in each State and territory in Australia, we support independent businesses with a competitively priced and extensive liquor range, delivered through our cost effective and efficient supply chain.

Apply Now

Refine Your Search

customer specialist jobs in fyshwick, act

Customer Service Officer - Part-Time

M365 Specialist - 4 month contract

Patient Liaison Officer - Queanbeyan - Admin Officer Level 6

Endpoint Engineering Specialist

Sr Solutions Architect Public Sector, SSO-SA Greenfield

Seniors Gym - Exercise Physiologist ACT

Platform Engineer

Construction Mechanics

REQ260430 Customer Banking Specialist - Expression Of Interest (Canberra & S. Coast Area)

Customer Success Manager

IT Talent Community - Multiple Opportunities

Project Officer

Senior Customer Success Manager

Christmas Casual Sales Assistant | Angus & Coote Canberra Centre

Christmas Casual Sales Assistant | Angus & Coote Belconnen

Talent Acquisition Partner | Technology | Defence & Intelligence

Seasonal Customer Experience Specialist - Canberra Stores

Enrolled Nurse Braddon, Australian Capital Territory

Customer Success Account Manager (CSAM)

AE4 - SIE(E)3 Trades

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