In-Demand Host supervisor Jobs

Event Services Supervisor
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Senior Lecturer/Associate Professor/Professor
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Event Services Supervisor

Operations -
Sydney NSW

Apply Now

Job Details

5 days ago

Benefits

Birthday leave
Employee assistance program

Qualifications

Hospitality
Management
Restaurant experience
Communication skills
Hotel experience

Full Job Description

About Capella Hotels and Resorts

Capella Hotels and Resorts embody excellence in the craft of hospitality. Our vision is to combine tradition, discovery, individuality, and a twist of the unexpected to create the perfect stay for each guest. Our destinations are designed by renowned architects from around the world. Our restaurants offer authentic flavours imaginatively reinvented. From the Auriga spas to each location's dedicated and personal guest services, the Capella spirit is holistic, generous, and bespoke.

About Capella Sydney

Nestled in the heart of Sydney, Capella Sydney offers discreet luxury within the golden sandstone walls of a heritage building. An urban oasis where modern elegance meets historical charm, the hotel is home to meticulously curated artworks and interiors that celebrate Australia’s stunning panorama. Located steps from the city’s most iconic landmarks, Capella Sydney is an extraordinary embodiment of crafted hospitality that encapsulates an immersive cultural experience with unparallelled sophistication and style.

About The Lands by Capella
Opening in February 2026, The Lands by Capella will be Sydney’s most anticipated luxury events destination. Located within the beautifully restored Department of Lands building next to Capella Sydney, it will feature five architecturally striking venues that combine heritage character with modern sophistication. The Lands will host a wide range of prestigious gatherings including galas, weddings, conferences and cultural showcases. As part of the Capella family, colleagues will play a key role in launching this iconic new venue and delivering exceptional experiences that reflect Capella’s commitment to excellence, creativity and hospitality at the highest level.

Position Summary

The Event Services Supervisor is responsible for coordinating the service workflow of the assigned station and ensures stellar delivery of dining experience for all guests. The individual anticipates and services guest needs and is knowledgeable about all available menu options, beverage lists and daily specials.

The Role

Ensures and provides flawless, upscale, professional and high-class guest service experiences as a role model and expert in all banquet/events-related matters.
Conducts the pre-service shift briefing in the absence of Event Services Manager.
Coordinate event set-up, logistics, and breakdown, ensuring all arrangements align with client specifications and hotel standards.
Oversees and manages the daily operations of the department and ensures that all team members comply with service standards.
Liaises with different department and external vendors, monitors the service quality of external companies and partners (Audiovisual, Florist, Decorator, etc.).
Establishes and maintain records of breakage, feedbacks and suggestions for inventory and event management purposes.
Maintain an up-to-date knowledge of the hotel daily services, activities, promotion, and event. Effectively communicate and update all team members on any changes to ensure guests receive up-to-date information.
Monitor performances team members and provide effective performance feedback for improvements and recognition.
Conducts theoretical, formal and practical (on the job) training for all operational colleagues.
Analyze guest feedback from direct feedback, comment card or any online reviews and providing strategic direction to continuously improve overall rating.

Talent Profile

Tertiary education, specializing in beverage service/events management is of advantage.
Previous experience in a similar role is an advantage.
Familiarity with restaurant systems such as Symphony or Seven Rooms.
Exceptional communication skills paired with a passion for guest relations.
Strong command of written and spoken English.
Available to work on a rotating roster (early mornings, weekends, and public holidays) across a 7-day operation.
Valid working rights in Australia.

What you will receive with Capella Sydney

Join a vibrant and nurturing workplace.
Work in elegantly designed areas while enjoying amenities in a historic building.
Benefit from online LinkedIn training courses aimed at your personal and professional growth.
Savour complimentary meals during your shifts.
Enjoy discounts for hotels and group bookings.
An employee assistance programme (EAP) offering confidential counselling and support.
Celebrate your birthday with special leave.
Embrace opportunities for growth and advancement within the organization.

We appreciate your understanding that we will only be able to contact shortlisted candidates.

Apply Now

Refine Your Search

host supervisor jobs

Event Services Supervisor

Activities Officer

Deputy Manager, Marketing and Communications

Senior Cleaner

Commis Chef

Kitchen Supervisor

Junior Sous Chef

Food & Beverage Attendant- Customs House Bar

All Roles

Casual Event Services Supervisor

Warehouse Worker Picker/Packer

Food and Beverage Opportunities, Melbourne Cup Carnival

Team Leader - Warrnambool

Assistant Manager

Human Resources Coordinator

Stewarding Supervisor

Belconnen - Venue Manager

Lecturer / Senior Lecturer / Associate Professor

Senior Cleaner

Senior Lecturer/Associate Professor/Professor

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