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Receptionist - Day Unit

Ramsay Health Care -
Cairns QLD

Quick Apply

Job Details

Part-time
22 hours ago

Benefits

Referral program
Salary packaging

Qualifications

Management
Customer service
Microsoft Office
Medical scheduling
Administrative experience
Organisational skills
Front desk
Computer skills
Communication skills
Hospital experience

Full Job Description

Company Description

Ramsay provides high quality healthcare to millions of people each year through a network of hospitals, clinics and services in Australia, Europe and the United Kingdom.

Job Description

About the role:

We are currently seeking an organised, professional, and compassionate Receptionist to join our busy hospital team. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering excellent administrative and patient support services.

Based within our hospital Day Unit Team, you will play an important role in ensuring the smooth day-to-day operation of patient services and front-of-house administration.

We are looking for permanent part-time staff member to join our team!

Key Responsibilities:

Managing patient admissions, bookings, and appointment scheduling
Providing professional front desk and reception support
Handling incoming phone calls and patient enquiries
Maintaining accurate patient records and data entry
Liaising with doctors, nurses, and allied health professionals
Processing medical documentation
Assisting with payments, filing, and general administrative duties
Ensuring confidentiality and compliance with hospital procedures and privacy requirements

About You:

To be successful in this role, you will have:

Previous administration or reception experience (hospital or medical experience highly regarded)
Excellent communication and interpersonal skills
Strong organisational skills and customer service skills
Ability to work effectively in a busy and fast-paced environment
High level of professionalism and empathy when dealing with patients
Intermediate computer skills including Microsoft Office and patient management systems
Ability to work independently and as part of a team

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
A values-led workplace where you’ll be supported personally and professionally
A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

Must provide or complete a National Police Check conducted within the previous 12 months.
According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.

Apply:

All applications must be lodged online.

Applications close: 10th August 2026

Reference number: JR114860

Additional Information

Please Note:

Ramsay Health Care is committed to Child Safety. Details of our commitment are set out in our Code of Conduct, available at www.ramsayhealth.com.au.

Applications made by recruitment agencies will not be considered.

Quick Apply

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