In-Demand Microsoft dynamics developer Jobs

Production Support Analyst - Payments (Officer)
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
Senior SQL Server Database Administrator
Allegion —Australia
- Full-time
- Azure
- Computer Science
- Databases
14d
Senior Power Platform Developer
MUFG Pension & Market Services —Australia
- Azure
- DevOps
- Master's degree
- Parental leave
- Employee assistance program
MS D365 CE / CRM Functional Architect (Power Platform)
Wild Tech —Australia
- Hybrid work
- CRM software
- Microsoft Access
- Azure
- Paid training
Dynamics 356 Finance and Operations consultant
The Project Bureau —Australia
- Full-time
- Agile
- Communication skills
IT Support Analyst
MUFG Pension & Market Services —Australia
- On call
- Hybrid work
- Management
- SQL
- Financial services
- Parental leave
- Employee assistance program
2d
Senior Manager, Platform Services Owner GESB
MUFG Pension & Market Services —Australia
- Hybrid work
- Management
- Engineering
- Analysis skills
- Parental leave
- Employee assistance program
7d

I want to receive the latest job alert for microsoft dynamics developer

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

microsoft dynamics developer jobs near

Production Support Analyst - Payments (Officer)

Citi -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

microsoft dynamics developer jobs

Production Support Analyst - Payments (Officer)

Senior SQL Server Database Administrator

Senior Power Platform Developer

MS D365 CE / CRM Functional Architect (Power Platform)

Dynamics 356 Finance and Operations consultant

IT Support Analyst

Senior Manager, Platform Services Owner GESB

I want to receive the latest job alert for microsoft dynamics developer

Related Searches

Explore jobs in more locations

Discover your future at Citi

Job Overview

Job Family Group:

Job Family:

Time Type:

Most Relevant Skills

Other Relevant Skills

Job Seeker Tools

Employer Tools

Browse

Stay Connected