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Lead Solutions Engineer, Strategic Accounts

Dynatrace -
Melbourne VIC

Apply Now

Job Details

Full-time
10 days ago

Benefits

Travel reimbursement
Employee stock purchase plan
Health insurance
Annual leave
Employee assistance program
Paid volunteer leave

Qualifications

CI/CD
Computer science
Azure
Cloud architecture
Computer Science
MCP
Ansible
DevOps
Google Cloud Platform
Master's degree
AWS
Education
Bachelor's degree
Terrafrom
Scripting
ServiceNow
Puppet
SIEM
AI
Marketing
Analytics

Full Job Description

Your role at Dynatrace

What’s the role?

As a Lead Solutions Engineer, Strategic Accounts at Dynatrace, you'll be the most senior technical voice for our largest and most complex enterprise customers; shaping the technical strategy that turns our biggest opportunities into long-term partnerships. You'll lead high-stakes engagements from vision to value, architecting sophisticated observability, AIOps, and security solutions, and guiding proofs-of-value that prove business impact at scale.

Within this exciting role, you will be responsible for executing superior customer engagement (workshops, discovery, demos, RFPs, adoption days, executive meetings, and more) which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing proof of values and other engagements onsite and remote, building key relationships with Dynatrace’s customers and high value partners. You will also work across teams including Dynatrace’s innovation labs, SDRs, Dynatrace’s Expert Services consultants, CSMs and marketing.

Responsibilities

Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
Learn new technologies like AWS DevOps Agent, Azure SRE Agent, ServiceNow integrations, Agentic AI, AI SDLC
Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
As part of the solution engineering team participate in proof of value (PoV) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
Present Dynatrace’s vision to our customers C-suite executives
Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

What will help you succeed

Minimum Requirements:

Bachelor’s degree in computer science or equivalent education or experience required
10+ years of experience with 3-5 years of relevant experience in Observability, Logs Analytics, SIEM, or cloud space
You are a life-long learner, curious about new technologies, and have certifications in cloud, AI, data science, or distinguished solutions

Preferred Requirements

Experience with web technologies such as HTML, CSS, and JavaScript
Experience with LLM, Agentic AI, Cloud Observability, Cloud Architecture, MCP Servers, A2A orchestration
Life-long curiosity and learning mindset
Ability to develop relationship with practitioners and executives
Enjoy presenting, demonstrating, and guiding customers with operational strategy and better business outcomes approach
Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
Advance knowledge of Operating Systems (OS) including Windows and Linux
Experience with DevOps or Site Reliability Engineering practices Knowledge with cloud platforms, including AWS, Azure or GCP
Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines

Experience with automation like Ansible, Puppet, Terraform

Candidates assessed at a higher level may be offered a Principal position

Why you will love being a Dynatracer

We are an equal opportunity provider. We value diversity and welcome LGBTQIA++ candidates to our organisation
Some of the best leaders and center of excellence for Solution Engineers in the industry who mentor, guide, and support elegantly
Dynatrace is a leader in Agentic Operations, Unified Observability, Business Analytics, and security.
We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
Our employees work with the largest cloud and tech providers, including AWS, Microsoft, ServiceNow, Atlassian, RedHat, and Google Cloud, and other leading partners worldwide to create strategic alliances.
The Dynatrace platform uses differentiated technologies, including our own Dynatrace Intelligence, Grail datalakehouse, and smartscape topology to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
Over 50% of the Fortune 100 companies are current customers of DynatraceCommuter allowance, ability to travel and interact & learn from industry leaders and enroll in mentor and future leaders program

Compensation and Rewards

Note to Recruiters and Agencies : Thank you for your interest in Dynatrace. Please note that we do not accept unsolicited agency resumes —do not forward them via our website or directly to Dynatrace employees. Dynatrace will not pay fees for unsolicited resumes, and any resumes received this way will be considered the property of Dynatrace.

Benefits and work-life perks

We offer best-in-class core rewards, including paid time off, financial security benefits, retirement savings plans, and health insurance. Beyond that, you’ll get other benefits and work-life perks designed to make your ride with us even more rewarding.

Mental health support

Our Employee Assistance Program, powered by Telus Health, offers support for you and your family members.

Wellness Days

Four company-designated extra paid days off for you to recharge batteries.

Flexibility

Our hybrid working model and flexible working hours offer you the flexibility you need.

Employee Stock Purchase Plan

Purchase company stock ( NYSE:DT ) at a discounted price and become a shareholder.

Learn & develop

Company-wide learning perks, designated team's learning days, and more.

Volunteering day

A day of paid volunteer time to support a community or cause you care about.

Regular team events

We host Global Culture Parties, Family & Friends at Work Day, Global Breakfasts, Green Weeks, Pride Month, and beyond!

International vibe

Most of our offices and teams are proudly multicultural. English is our shared language, but we embrace and learn from each other's cultures.

Rewards vary depending on your employment type. Some benefits and perks also differ by location — explore your city to see what’s available there.

About Dynatrace

Dynatrace (NYSE: DT) is the leading AI-powered observability and security platform. We're advancing observability for today's digital businesses, helping transform modern digital ecosystems' complexity into powerful business assets.

Our AI-driven insights cut through the noise, allowing customers to focus on what truly matters by automating manual tasks and resolving issues with pinpoint accuracy. Dynatrace offers simplicity, clarity, and reliability at scale to ensure teams can make informed decisions, minimize downtime, and drive their business forward with confidence.

Apply Now

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