We’ve been proudly serving Australian communities since 1914 and have grown to become a top 30-listed company on the ASX with a portfolio of iconic homegrown brands. At the heart of our continued success is over 115,000 team members working across the country, all contributing to bringing our customers smiles. You’ll not only get to see your work make a difference, you’ll be part of a team working together to help Australians eat and live better every day.
Supply Chain makes life easier, safer, and more sustainable across our network. Our team works with thousands of trusted businesses every day to bring together our suppliers, distribution centres and stores. By keeping those relationships strong and processes running smoothly, we’re able to maintain the availability and quality of our products for our customers.
About the role
As our Online Fleet Specialist, you’ll oversee the performance and day-to-day service delivery of our online fleet, helping keep vehicles available, reliable and ready to serve customers. You’ll be the key state contact for vehicle performance, repairs, off-road vehicles, incidents and end-of-life planning, working closely with stores, suppliers and the Central Fleet team. Your work will help minimise delivery disruption, manage fleet costs and ensure our vehicles remain safe and fit for purpose.
You will also:
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Oversee the day-to-day performance and availability of online delivery vehicles across your state.
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Coordinate vehicles that are off road, working with workshops and suppliers to speed up repairs and arrange replacements where needed.
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Review repair quotes, approve work within your authority and escalate complex or high-cost repairs.
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Manage the closure of vehicle-related safety and operational incidents, ensuring actions and records are complete.
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Track fleet downtime, repair spend and recurring issues to identify practical improvement opportunities.
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Support vehicle replacement, disposal and transition activities across the fleet lifecycle.
About you and your skills
You’re an experienced transport, fleet or workshop professional who knows how to keep vehicles moving in a busy operational environment. You bring a practical service mindset, strong judgement and the confidence to coordinate multiple stakeholders while balancing customer impact, safety, cost and operational priorities.
You will have:
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Experience in fleet operations, transport, logistics, vehicle maintenance coordination or workshop operations.
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Experience managing vehicle servicing, repairs, breakdowns, availability or vehicle-off-road activities.
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Strong stakeholder management, communication and supplier coordination skills.
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Sound problem-solving skills and the ability to manage competing priorities under pressure.
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A good understanding of fleet lifecycle, safety, compliance and operational reporting processes.
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Discounts: Eligible team members receive 5% discount all year round on your Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
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Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform ‘mythanks’. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
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Opportunities for learning and development: No matter where you start within our diverse business, you’ll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
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Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.
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Investment in your future: Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
We’re continuing to build a gender equitable team, and a culture that is just as diverse, inclusive and welcoming as the communities we serve. We are committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.
We’re happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the ‘Our Recruitment Process’ section of our careers site or email [email protected]
Job ID: 191482
Employment Type: Full time
