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Duty Officer - Leisure Operations

Sutherland Shire Council -
Sutherland Shire NSW

Apply Now

Job Details

Permanent | Part-time | Full-time
$75,838 - $80,389 a year
7 hours ago

Benefits

Complimentary flu shots
Employee assistance program

Qualifications

Management
Customer service
Maintenance
Supervising experience
First Aid Certification
Working with Children Check
Communication skills
Water treatment

Full Job Description

Duty Officer – Leisure Operations with Sutherland Shire Council.

Step into a role that will help you grow professionally and make a real impact in the community!

At Sutherland Shire Council, we pride ourselves on promoting a safe and enjoyable environment for all visitors of our Leisure Centres. Our mission is to provide exceptional recreational facilities that cater to the diverse needs of our community.

Step into the role of Duty Officer – Leisure Operations and lead a team of dedicated lifeguards committed to keeping our community safe.

As the main point of contact on site, you’ll manage daily operations, oversee equipment and handle essential administrative duties. Most importantly, you’ll provide strong leadership and support to your team, ensuring every visitor enjoys a safe and positive experience. Join us and be part of a passionate team that takes pride in delivering outstanding aquatic services to our community.

Your Role

This is a brilliant opportunity to dive into a leadership role that truly makes a difference. As Duty Officer – Leisure Operations, you’ll be the driving force behind daily operations, guiding a team of skilled lifeguards and ensuring our aquatic areas run smoothly and safely. From managing equipment and coordinating admin tasks to being the go-to onsite leader, your presence will shape the experience of every visitor. If you’re ready to inspire, protect, and lead with confidence, we’d love to welcome you to our passionate team.

Key responsibilities:

Provide on-site day-to-day supervision of lifeguards, ensuring that public safety and lifeguard standards are maintained
Utilise your expertise in pool operations, plant maintenance and hygiene standards to maintain high-quality facilities in compliance with NSW Health Guidelines
Maintain all relevant records onsite to adhere to industry standards and guidelines
Ensure all WH&S procedure checklists and inspections are completed
Play a crucial role in ensuring a safe and enjoyable environment whilst delivering an exceptional customer experience for all patrons

Your Profile

If you are motivated, reliable, possess excellent communication skills and passionate about aquatic safety and customer service, we want to hear from you!

The ideal candidate will possess the following essential experience, qualifications, and licences:

First Aid Certificate, CPR, Pool Lifeguard Licence (RLSS), and Pool Operations Certificate
Current NSW Working with Children Check
Demonstrated experience in supervising staff in a customer-focused environment.
Knowledge of water treatment, hygiene standards, and NSW Health Regulations.
Ability to work independently and as part of a team to achieve operational goals.
Have a strong background in aquatics and facility management, with a focus on safety and customer service

Join our Team and Grow with Us!

If you are ready to take on a challenging and rewarding role that makes a real difference in the community, apply now to join our team at Sutherland Shire Council!

Apply by responding to our online application questions and submitting your resume outlining why we are a great fit!
Get your application in by 11.59pm: 2 August 2026
Interview date: Interviews will be facilitated within two weeks of the position closing.
Package: $75,838 - $80,389 gross p.a. plus 12% superannuation. Salary will be paid pro rata for part time position.
Hours of work: Permanent Full Time 38 hours per week or Part Time Hours up to 16 per week. Applicants must be available to work at least 1 weekend in every 2 weeks. Applicants must be willing to work across a 7 day a week spread (Monday-Sunday) across our various Leisure Centres, and available to across the spread of hours that the facility is open (4.30am - 9.00pm) to support the operational requirements of our Centres.
To benefit your wellbeing you will have access to fitness passport, employee assistance program, annual flu shots, health and wellbeing programme and novated lease options.

Suitable candidates are subject to pre-employment screening which includes Reference Checks, Work Rights Verification, Identity and Functional/Medical History Checks, and may also include a Criminal History, Qualification and Working with Children Check. Employment is subject to clearance of all these checks.

Reach out to Simon Kable – Team Leader Leisure Operations, [email protected] for any job specific enquiries.
Breanna Rivers, Talent Acquisition Business Partner, [email protected] , can assist with any recruitment related enquiries.

Council is a Child Safe Organisation and is committed to ensuring the NSW Government’s Child Safe Standards are incorporated in our procedures, practices, programs, and events.

About Sutherland Shire Council

Sutherland Shire is a unique area in greater Sydney. Boasting iconic beaches, stunning coastline, vibrant town centers, and incredible national parks. All just 26 km from the CBD. As one of the largest Councils in NSW, we're home to a growing and connected community of more than 230,000 people.

Watch the video to hear from our people about the wide range of projects we're delivering for our community.

It's a great time to join our team and do work that matters.

Apply Now

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Duty Officer – Leisure Operations with Sutherland Shire Council.

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