At Bupa, purpose meets possible. Join us and help shape a future where healthcare is more connected, more personal and more human.
We’re a global healthcare leader trusted by millions and committed to helping people to live longer, healthier, happier lives and making a better world. Healthcare is changing, and so are we. We’re investing in more clinics, better systems and smarter, more connected ways to help our customers. As we continue to expand our services and invest in innovation, you’ll help create a healthcare system that meets people where they are, responds to what they need and leaves them better than before.
Here, your work has purpose, your voice matters and your future is full of possibility.
Bupa Dental, Optical & Hearing (BDOH) brings our purpose to life through its role as Australia’s leading provider of dental, optical and hearing services, committed to service 1 in 4 Bupa Health Insurance members and continuing to grow the non-member customer base. Reporting to the Commercial & Performance Manager, The Strategy Associate supports the delivery of enterprise-wide strategic and transformation initiatives by primarily partnering with Health Insurance and Other Health Services businesses under the enterprise opportunity.
About the Role:
12 month fixed term opportunity based in Sydney or Melbourne
The role partners closely with BDOH Commercial LT, operational leaders, finance, clinical support teams, and Data & Analytics team to improve business performance, enhance patient/member outcomes, and drive sustainable growth. This role combines strategic analysis, commercial acumen, enterprise delivery, and operational performance management to support execution of key organisational priorities.
Responsibilities:
- Support the execution of enterprise strategic priorities across the BDOH business
- Coordinate strategic initiatives spanning clinical operations, customer experience, retail/health services, and support functions
- Assist in development of transformation roadmaps and implementation plans
- Track initiative progress, risks, dependencies, and benefit realisation
- Analyse operational, financial, and customer performance trends across the BDOH network
- Develop performance dashboards and executive reporting packs
- Identify opportunities to improve productivity, patient/member experience, revenue growth, and operational efficiency
- Support performance review cycles and business rhythm processes (BPR packs, CVP, Product and key driver performance)
- Prepare business cases and commercial assessments for strategic initiatives
- Support budgeting, forecasting, and investment prioritisation activities
- Conduct scenario modelling and ROI analysis for growth and transformation programs
- Assist with tracking financial benefits and operational outcomes
- Support governance frameworks across enterprise initiatives and programs
- Prepare Steering Committee and ELT/BDOHLT leadership presentations
- Coordinate cross-functional stakeholder engagement and delivery activities
- Ensure alignment between strategic priorities and operational execution
- Partner with leaders across operations, finance, clinical, property, technology, and capability hub
- Facilitate workshops, planning sessions, and business performance reviews
You will have:
- Tertiary qualified in business or related discipline
- 3–6 years’ experience in strategy, transformation, consulting, commercial, or business performance roles
- Proficient in Microsoft Excel and other Microsoft software including Word and PowerPoint
- Develop financial models to predict revenue, costs and profit under various scenarios
- The ability to problem solve and think critically with financial and commercial acumen
- A high level of drive and energy for results, with the ability to explain recommendations
- A proven ability to analyse and interpret a range of data and results, identify opportunities, and build recommendations to deliver improved performance or optimal outcome
- Ability to work with senior management to drive end-to-end outcomes in a range of business initiatives
- Experience supporting enterprise-wide initiatives or PMO functions
To apply, please do so via the 'apply' button above.
Please note that the selection processes will commence as soon as we received suitable candidates so please apply immediately as late applications may not result in not being considered.
-
Here at Bupa your wellbeing, identity, and personal story are respected and valued. We are committed to building diverse teams that are reflective of the communities we serve and fostering a fair and inclusive workplace free from discrimination, bullying and harassment. We encourage applicants from all backgrounds and experiences, including Aboriginal and Torres Strait Islander peoples, veterans, people with disabilities, and LGBTQIA+ applicants and are dedicated to removing barriers to participation.
To learn more about working at Bupa please visit our website: www.Bupa.com.au/careers
