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Cellar Door Staff Member
Delatite Winery —Mansfield VIC
- Weekend availability
- Hospitality
- POS
- Communication skills
- Employee discount

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Cellar Door Staff Member

Delatite Winery
Mansfield VIC

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Job Details

Benefits

Employee discount

Qualifications

Hospitality
RSA
POS
Communication skills

Full Job Description

Cellar Door Staff Member

Join our team and help create unforgettable experiences for every guest who walks through our cellar door.

We’re looking for a friendly, passionate and professional individual who loves wine, enjoys engaging with people, and thrives in a fast-paced hospitality environment.

About the Role

As a Cellar Door Staff Member, you’ll be the face of our winery - guiding guests through tastings, sharing our story, and delivering exceptional customer service. This role offers variety, from hosting tastings to assisting with events and contributing to daily operations.

Key Responsibilities

Welcome guests warmly and provide an exceptional cellar door experience
Host guided wine tastings, sharing knowledge about our wines, vineyard, and winemaking process
Drive sales of wine, merchandise, and club memberships
Process transactions accurately using POS systems
Maintain cleanliness and presentation of the tasting room and surrounding areas
Assist in setting up and hosting events, private tastings, and tours
Manage bookings and guest enquiries via phone, email, and in person
Restock shelves, merchandise displays, and tasting supplies
Follow responsible service of alcohol (RSA) guidelines at all times
Contribute positively to a supportive and collaborative team culture

What We’re Looking For

Friendly, engaging personality with strong communication skills
A passion for wine and willingness to learn
Previous cellar door, hospitality, or retail experience (preferred but not essential)
Ability to work weekends and public holidays as required
Reliable, professional, and customer-focused attitude
RSA certification (or willingness to obtain)

Why Join Us?

Work in a beautiful winery environment
Training and professional development opportunities
Supportive team and positive workplace culture
Staff discounts and potential for career growth in wine and hospitality

If this sounds like you, we’d love to hear from you!

Please send your cover letter and CV to [email protected]

Position Description

Apply Now

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