In-Demand Developer microsoft Jobs in Sydney, Nsw

Production Support Lead- Cash Management & US Cash Settlements
Citi —Sydney NSW
- Full-time
- Microsoft Outlook
- SQL
- Analysis skills
Technical Account Manager, CORE
First Focus —Mascot NSW
- Full-time
- Hybrid work
- AI
- Communication skills
Quick Apply
6d
Senior Solutions Engineer
Mixpanel —Sydney NSW
- Contract
- Azure
- Sales
- Databases
- Health insurance
- Dental insurance
Quick Apply
9d
Senior Property Manager
Landmark Group —Sydney NSW
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick Apply
Product Innovation & Technology Intern
Antares Solutions —Sydney NSW
- Hybrid work
- Writing skills
- Software development
- Internship
Quick Apply
Manager Portfolio Pipeline
Transport For NSW —Macquarie Park NSW
- $163,145 - $182,721 a year
- Full-time
- Management
2d
Database Administrator
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Oracle
- Computer Science
- Work from home
Quick Apply
1d
ICT Systems Test Engineer
AI Talent —Barangaroo NSW
- $70,000 - $120,000 a year
- 8 hour shift
- Hybrid work
- Azure
- Computer Science
- Writing skills
- Work from home
Quick Apply
1d
Technology Governance Analyst
Transport For NSW —Macquarie Park NSW
- $121,175 - $135,716 a year
- Full-time
- Microsoft Office
- Communication skills
2d
Business Development Manager - Infrastructure
Employment Hero —Sydney NSW
- Full-time
- CRM software
- Sales
- Microsoft Office
1d
Business Development Manager - Infrastructure
Gigacomm —Sydney NSW
- Full-time
- Hybrid work
- CRM software
- Sales
- Microsoft Office
Quick Apply
2d

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Production Support Lead- Cash Management & US Cash Settlements

Citi -
Sydney NSW

Apply Now

Job Details

Full-time

Qualifications

Microsoft Outlook
IT service management
MongoDB
SQL
Analysis skills
ServiceNow
Communication skills
Analytics

Full Job Description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Position Overview:

We are seeking a highly motivated and technically proficient Production Support Analyst to join our dynamic team. This role is at the forefront of our payment hyper care team, ensuring the stability, integrity, and performance of our critical payment systems. The ideal candidate will be a proactive problem-solver with a strong technical background, excellent communication skills, and the ability to thrive in a fast-paced, global environment.

Key Responsibilities:

Stakeholder Management: Collaborate effectively with business and technical partners across multiple regions to ensure alignment and timely issue resolution.
Client Communication: Serve as a technical point of contact for clients, providing timely updates and "heads-up" notifications on production issues via Symphony and other official communication channels.
Production Monitoring: Proactively monitor end-to-end payment flows using tools like ITRS Geneos and Grafana dashboards to identify, analyze, and escalate potential issues.
Incident Management: Understand and analyze the complete payment lifecycle to effectively troubleshoot and escalate incidents to the next level of support when necessary.
Initiative & Analytics: Utilize strong analytical skills to identify trends, drive improvement initiatives, and contribute to the overall stability of the production environment.
Documentation: Create and maintain clear, comprehensive documentation for processes, issue resolutions, and system knowledge.

Required Qualifications:

Technical Proficiency:
- Strong hands-on experience with SQL and tools like SQL Developer.
- Proficiency with MongoDB and tools such as Compass.
- Demonstrated experience with monitoring tools, specifically ITRS Geneos and Grafana.
- Experience with IT Service Management (ITSM) ticketing tools, such as ServiceNow.
Communication Skills: Excellent written and verbal communication skills, with the ability to articulate technical issues to both technical and non-technical audiences. Proficiency with standard communication channels including Outlook and Microsoft Teams.
Analytical Skills: Proven ability to analyze complex technical issues and identify root causes.
Motivation & Drive: A self-motivated individual who is eager to take ownership, drive initiatives, and perform well in a high-pressure, dynamic production environment.

Desired Qualifications:

Domain Knowledge: Experience in the payments domain is highly desirable.
End-to-End Understanding: A strong conceptual understanding of the entire payment processing flow.

#LI-Hybrid

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

developer microsoft jobs in sydney, nsw

Production Support Lead- Cash Management & US Cash Settlements

Technical Account Manager, CORE

Senior Solutions Engineer

Senior Property Manager

Product Innovation & Technology Intern

Manager Portfolio Pipeline

Database Administrator

ICT Systems Test Engineer

Technology Governance Analyst

Business Development Manager - Infrastructure

Business Development Manager - Infrastructure

More jobs to discover

I want to receive the latest job alert for developer microsoft in sydney, nsw

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