JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
This Role: The Salesforce Tower Sydney Guest Service Ambassadors (GSA) will be stationed in the Lobby and the Salesforce Innovation Centre (SIC) Floor to ensure the Salesforce experience is unforgettable. The GSA team will work collaboratively to respond to challenges, motivate each other and celebrate our success. These positions can expect direct interaction with employees, executives, customers, partners and guests. As the face of Salesforce, GSA’s craft exceptional moments for employees, executives, customers, partners and guests from the moment they step through our doors.
An Overview of the role:
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Deliver a warm, personalized welcome to all guests, setting the tone for an extraordinary Salesforce experience.
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Patience, a sense of humour, adaptability, and a positive, can-do attitude!
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Strong customer service experience.
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Perform seamless check-in and registration, ensuring a smooth start to every visitor's journey.
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Anticipate guest needs and proactively offer assistance, embodying our commitment to customer magic.
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Serve as the ultimate knowledge hub for employees and executives, providing accurate information with a smile.
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Comfort with ambiguity and ability to be flexible in an ever-changing environment.
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Collaborate with the Real Estate & Workplace Services (REWS) team to ensure all guest-facing areas are impeccably prepared and customer-ready.
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Be trained in Google Suite, REWS Ticketing System, Quip, Slack and badging access.
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Assist the REWS team by monitoring and ensuring all REWS requests in person or via slack are being acknowledged and replied to.
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All GSA’s will be cross trained to support all functions of REWS support on all Specialty Floors and Employee Floors located within Salesforce Tower Sydney.
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Perform related event support tasks.
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Assist with any reasonable request made by management.
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Availability during evenings, weekends, and after hours is required on an as-needed basis for event execution.
Sounds like you? We are looking with:
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A candidate that has a passion for creating exceptional customer experiences and building genuine connections with strong interpersonal skills with the ability to engage confidently with guests at all levels.
Benefits:
- Great employee discounts off fitness, wellbeing & other renowned brands
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18 weeks paid maternity leave
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Private Health Insurance Discounts
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Active Social Club
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Employee assistant program
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Novated Lease for EV cars
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Paid time off for volunteer work
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Career Opportunities with Australia's #1 Commercial Real Estate firm
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Premium offices
What you can expect from us:
You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.
As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.
Interested candidates, please apply following the link below quoting job reference number ABREQ520661
Location:
On-site –Sydney, NSW
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.
