In-Demand Data Jobs in Perth, Wa

Technical Business Analyst
Duxxel Pty Ltd —Perth WA
- From $120,000 a year
- Contract
- Hybrid work
- Azure
- Writing skills
- DevOps
Quick Apply
12h
Advanced Analytics Senior Analyst
Commonwealth Bank —Perth WA
- Full-time
- SQL
- Machine learning
- Financial services
3d
Data Scientist - Applied Optimisation
EY —Perth WA
Accounts Administrator
Next Health —Osborne Park WA
- Full-time
- Microsoft Excel
- Leadership
- Communication skills
Quick Apply
9d
Senior Financial Analyst - Integration - 12 month FTC
Alinta Energy —Perth WA
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
13h

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IT Support Technician
Computecs Australia —Perth WA
Install, configure, and maintain desktop computers, laptops, printers, mobile devices, and peripheral equipment. Strong analytical and problem-solving skills.
$55,057.85 - $99,519.89 a year
Quick Apply
3d
IT Finance Admin Officer
NRW Holdings Limited —Perth WA
Enjoy employee discounts with exclusive deals for groceries, entertainment, fuel vouchers, incredible savings on tech products and so much more - there are over…

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Technical Business Analyst

Duxxel Pty Ltd
Perth WA

Quick Apply

Job Details

Contract
From $120,000 a year
12 hours ago

Qualifications

Jira
IT governance
Azure
Writing skills
DevOps
IT service management
Business analysis
Confluence
ITIL
ServiceNow
Agile

Full Job Description

Role Summary

We are seeking an experienced Technical Business Analyst with strong ServiceNow expertise to support the implementation, enhancement, and optimisation of ServiceNow solutions. You will work closely with business stakeholders, developers, architects, and delivery teams to gather requirements, define technical solutions, and ensure the successful delivery of ServiceNow initiatives across ITSM, ITOM, and ITAM.

Key Responsibilities

Collaborate with business stakeholders to gather, analyse, and document business and technical requirements.
Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications.
Facilitate workshops, backlog refinement sessions, and requirement prioritisation activities.
Work closely with ServiceNow developers and architects to ensure requirements are well understood and ready for implementation.
Create and maintain process flows, business process documentation, and solution documentation.
Apply ITIL best practices to support the design and enhancement of ServiceNow solutions.
Identify opportunities to improve business processes and optimise ServiceNow platform capabilities.
Support Agile delivery by managing backlogs, clarifying requirements, and assisting with sprint planning.
Participate in solution validation, testing, and user acceptance activities.
Maintain project documentation and ensure traceability throughout the delivery lifecycle.

Required Skills & Experience

Proven experience as a Technical Business Analyst working on ServiceNow implementation or enhancement projects.
Strong hands-on knowledge of ServiceNow, particularly ITSM, ITOM, and ITAM modules.
Experience gathering, analysing, and documenting complex business and technical requirements.
Strong experience writing user stories, acceptance criteria, process maps, and functional documentation.
Solid understanding of ITIL processes and best practices.
Experience working in Agile delivery environments, including backlog management and sprint refinement.
Excellent stakeholder engagement, communication, facilitation, and problem-solving skills.
Ability to collaborate effectively with technical and non-technical teams.

Desirable Skills

ServiceNow certifications (CSA, CIS-ITSM, CIS-ITOM, CIS-ITAM).
Experience supporting ServiceNow platform upgrades and enhancements.
Knowledge of workflow automation and ServiceNow integrations.
Experience with Azure DevOps, Jira, or other Agile project management tools.
Understanding of IT governance, change management, and service delivery frameworks.

Technology Stack

Platform: ServiceNow
Modules: ITSM, ITOM, ITAM
Frameworks: ITIL, Agile/Scrum
Tools: Jira, Azure DevOps, Confluence
Documentation: User Stories, Acceptance Criteria, Process Mapping, Business Process Modelling

Pay: From $120,000.00 per year

Work Location: Hybrid remote in Perth WA

Quick Apply

Refine Your Search

data jobs in perth, wa

Technical Business Analyst

Advanced Analytics Senior Analyst

Data Scientist - Applied Optimisation

Accounts Administrator

Senior Financial Analyst - Integration - 12 month FTC

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