In-Demand Technical support Jobs in Melbourne, Vic

Technical & Network Support Technician
Telnetworks —Melbourne VIC
- $75,677.95 - $103,189.75 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Communication skills
- Work from home
Quick Apply
3h
Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
22h
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
19h
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
19h
IT Support Engineer (Field)
ITConnexion —Melbourne VIC

Discover related jobs

Based on your search for technical support jobs.

Customer Implementation Associate (software/SaaS)
Fresho —South Melbourne VIC
In the industries we service, hours can include early mornings, late evenings, or on occasion - weekends and overnight support, depending on the project and…
$67,500 - $72,500 a year
3d
Records Management Assistant, Corporate Services
Department of Justice and Community Safety —Melbourne City Centre VIC
The ideal candidate will preferably have some experience in a professional services setting, however, we are keen to hear from candidates with demonstrated…
$81,496 - $98,955 a year
11d

I want to receive the latest job alert for technical support in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near melbourne, vic

IT Support jobs in Melbourne VIC

Disability Support Worker jobs in Perth Wa

Behaviour Support Practitioner jobs in Victoria

Technical Support jobs in Croydon Vic

Individual Support Worker jobs in Perth Central Business District Wa

Technical Support jobs in Hobart Tas

Age Care Support Worker jobs in Wollongbar Nsw

Technical Support jobs in Sunshine Coast Qld

Service Desk Technician jobs in Stafford Qld

Customer Service jobs in Greater Adelaide Sa

Light Vehicle Technician jobs in Townsville Qld

Senior Service Delivery Specialist jobs in South Australia

Food Service Assistant jobs in Nepean Hospital Nsw

It Support jobs in Mount Martha Vic

Disability Support Worker Accommodation Services jobs in Elizabeth Sa

It Support jobs in Geelong Vic

It jobs in Brisbane Qld

Support Worker jobs in Bendigo Vic

It Support jobs in Work From Home

It Support jobs in Dee Why Beach Nsw

Technical & Network Support Technician

Telnetworks
Melbourne VIC

Quick Apply

Job Details

Full-time
$75,677.95 - $103,189.75 a year
3 hours ago

Benefits

Company car
Work from home

Qualifications

TCP
Software troubleshooting
IT service management
Technical support
DHCP
Driver Licence
IT support
DNS
Diploma
Communication skills
Help desk
Information Technology
VPN

Full Job Description

Telnetworks is an Australian-owned, Information Technology services provider and fully fledged telecommunications solutions provider. We provide the Government, corporate and SME businesses across Australia with tailor made managed IT services, Data Centre Solutions, Cyber Security and Network hardening, Cloud solutions and Business grade Telephone Systems and Internet solutions.

We pride ourselves in providing robust, reliable and quality-focused technology solutions to our customers. Our key focal point is the unparalleled levels of reliability & responsiveness provided by our team members to our clientele across Australia.

Due to our continued growth and expansion, we are seeking a motivated and technically capable ICT Technician to join our team based in Melbourne.

As an ICT Support Technician, you will provide onsite and remote technical support to a diverse range of clientele across the corporate and government sectors. You will predominantly be providing technical support and troubleshooting services for Information Technology services provided by us. Whilst working for us, as your knowledge-base grows, you many be incorporated to providing technical support for telecommunications services, including NBN technical support.

Ideally, you will have experience working in client-facing IT support or managed services environments.

Key Duties & Responsibilities

Deliver Level 1 and Level 2 ICT support for desktops, laptops, printers, mobile devices, and a wide array of network peripheral equipment.
Respond to user inquiries relating to software, hardware, Microsoft 365, networking, and connectivity issues.
Troubleshoot and resolve technical incidents to minimise operational downtime
Install, configure, maintain, and support computer hardware, operating systems, software applications, and end-user devices
Assist with Microsoft 365 administration including user onboarding, password resets, MFA support, and account management
Support Microsoft Windows environments, Active Directory, DNS, DHCP, remote access technologies, and cloud-based systems
Monitor, prioritise, log, and resolve support tickets in accordance with internal procedures and service level agreements (SLAs)
Escalate complex technical issues to senior engineers where required
Assist with networking support including routers, switches, wireless networking, VPN connectivity, and internet services
Support cybersecurity and endpoint protection initiatives including patch management and security best practices.
Maintain accurate technical documentation, support records, and asset registers
Collaborate with internal teams, vendors, and client stakeholders to ensure effective ICT service delivery and customer satisfaction.

Skills & Experience

At least 1 year of relevant experience in ICT support, help-desk, desktop support, service desk, or managed services environments
Experience troubleshooting hardware, software, Microsoft Windows, networking, and connectivity issues
Exposure to Microsoft 365, Active Directory, Windows Server, and remote support tools
Understanding of networking fundamentals including TCP/IP, DNS, DHCP, VPNs, VLANs, and wireless networking
Familiarity with ticketing systems and IT service management (ITSM) processes
Strong written and verbal communication skills with a customer-focused approach
Ability to prioritize tasks and work effectively within fast-paced support environments
Current driver license and willingness to travel to client sites where required

Qualifications

At least Diploma or higher qualification in Information Technology, Cyber Security, Networking, or related field

What we offer

A competitive salary package ranging between $75,000 – $85,000 plus super
Exposure to diverse corporate and government ICT environments
Opportunities for technical development and certification support
Supportive and collaborative team culture
Career progression within managed services and cybersecurity

Pay: $75,677.95 – $103,189.75 per year

Benefits:

Company car
Work from home

Work Location: Hybrid remote in Melbourne VIC 3004

Quick Apply

Refine Your Search

technical support jobs in melbourne, vic

Technical & Network Support Technician

Service Desk Technician

Intermediate Service Desk Technician

Service Desk Support Officer

IT Support Engineer (Field)

Discover related jobs

I want to receive the latest job alert for technical support in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected