In-Demand Technical support Jobs in Melbourne, Vic

IT Support & QA Tester (Contractor)
BitXify Pty Ltd. —Melbourne VIC
- $36 - $40 an hour
- Part-time
- Azure
- Management
- Computer Science
Quick Apply
3d
Service Desk Technician
ASSA ABLOY —Oakleigh VIC
- Azure
- Analysis skills
- Employee assistance program
- Employee discount
2d
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
2d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC

Discover related jobs

Based on your search for technical support jobs.

Customer Service Representative
Machter Autoparts —Dandenong VIC
We are looking for someone who is friendly, confident, and genuinely enjoys helping people, whether it’s greeting customers, answering calls, or resolving…
$60,000 - $68,000 a year
Quick Apply
12d
Customer Service Specialist
MyIntegra —Melbourne VIC
You’ll help customers navigate the NDIS by clearly explaining Plan Management benefits and ensuring every customer feels heard, understood, and valued.
Quick Apply
10d

I want to receive the latest job alert for technical support in melbourne, vic

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support jobs near melbourne, vic

IT Support jobs in Melbourne VIC

Quality Control Food jobs in Ingleburn Nsw

Fire System Tester No Experiece jobs in New South Wales

Quality jobs in Cardiff Nsw

Quality Assurance Tester jobs in Ferntree Gully Vic

Food Technologist Quality Assurance Control jobs in Ingleburn Nsw

Service Desk Technician jobs in Stafford Qld

Customer Service jobs in Greater Adelaide Sa

Light Vehicle Technician jobs in Townsville Qld

Senior Service Delivery Specialist jobs in South Australia

Food Service Assistant jobs in Nepean Hospital Nsw

It Support jobs in Mount Martha Vic

Disability Support Worker Accommodation Services jobs in Elizabeth Sa

It Support jobs in Geelong Vic

It jobs in Brisbane Qld

Support Worker jobs in Bendigo Vic

It Support jobs in Work From Home

It Support jobs in Dee Why Beach Nsw

Ndis Support Worker jobs in Brisbane Qld

IT Support & QA Tester (Contractor)

BitXify Pty Ltd.
Melbourne VIC

Quick Apply

Job Details

Part-time | Full-time | Contract
$36 - $40 an hour
3 days ago

Qualifications

CI/CD
Azure
Management
Computer Science
Microsoft SQL Server
NoSQL
English
Administrative experience
SQL
Database administration
AWS
Analysis skills
Education
Bachelor's degree
Scripting
Security
Agile
Diploma
Application support
Communication skills
MySQL
Information Technology

Full Job Description

Role Overview:

The IT Support & QA Tester (Contractor) is responsible for providing technical support across multiple domains including database management, application support, DDoS protection, and quality assurance. This role involves ensuring the smooth operation of our systems, resolving technical issues, and maintaining high availability and security standards.

Key Responsibilities:

Database Management: Install, configure, and maintain databases (SQL, NoSQL) to ensure optimal performance and data integrity.
Application Support: Provide technical support to customers and internal users, troubleshoot application issues, and ensure timely resolution.
DDoS Protection: Implement and manage DDoS protection measures, monitor traffic patterns, and respond to potential DDoS attacks in collaboration with security teams.
Technical Support: Investigate and resolve technical issues reported by customers or identified through monitoring systems.
Vendor Management: Liaise with third-party providers such as cloud service providers and DDoS protection services to resolve technical and non-technical issues.
Documentation and Reporting: Write and maintain technical documentation, including manuals for applications and testing procedures. Document all bugs, modifications, and feature requests.
Testing and Quality Assurance: Develop and execute testing procedures to ensure the functionality and performance of applications. Communicate technical bugs and issues to the development team for resolution.
Security and Compliance: Adhere to security best practices and compliance requirements related to databases, applications, and DDoS protection.

Required Skills and Qualifications:

Proven experience in database administration, application support, and managing DDoS protection measures.
Strong analytical and problem-solving skills with the ability to troubleshoot technical issues efficiently.
Excellent communication skills with the ability to interact effectively with customers, team members, and third-party vendors.
Familiarity with cloud environments (e.g. AWS, Azure) and security protocols.

Preferred Qualifications:

Bachelor’s degree in Computer Science, Information Technology, or a related field.
Certification in database administration (e.g. Sql Server, Oracle, MySQL) or relevant technical certifications.
Experience with scripting and automation tools for database and application management.
Knowledge of network security principles and experience in mitigating DDoS attacks.
Understanding of agile development methodologies and continuous integration/continuous deployment (CI/CD) pipelines.

Work Environment:

This role is based in a dynamic environment where teamwork, initiative, and innovation are encouraged. The IT Support & QA Tester (Contractor) will collaborate closely with cross-functional teams to deliver reliable and secure solutions to our customers.

NOTE: Due to the nature of the work, you must be available to come to work in our office in CBD.

Job Types: Full-time, Part-time, Contract

Pay: $36.00 – $40.00 per hour

Ability to commute/relocate:

Melbourne VIC 3000: Reliably commute or planning to relocate before starting work (Required)

Education:

Diploma (Preferred)

Experience:

IT: 1 year (Preferred)

Language:

English (Required)

Work Authorisation:

Australia (Required)

Work Location: In person

Quick Apply

Refine Your Search

technical support jobs in melbourne, vic

IT Support & QA Tester (Contractor)

Service Desk Technician

Intermediate Service Desk Technician

IT Support Engineer (Field)

Discover related jobs

I want to receive the latest job alert for technical support in melbourne, vic

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected