In-Demand Head café manager Jobs

Customer Service Agent
Probe CX —Joondalup WA
- 8 hour shift
- Recruiting
- Paid training
- Fuel discount
Social Worker - Grade 2 Casual
Cabrini Health —Malvern VIC
- Discharge planning
- Social Work
- Hospital experience
- Commuter assistance
Senior Theatre Technician (TSC)
Cabrini Health —Brighton VIC
- Monday to Friday
- Hospital experience
- Commuter assistance
23h
Head of Cyber GRC
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
2d
Head of Engineering AI & Data
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Master's degree
- AWS
- Financial services
- Parental leave
6d
Optometrist - Morayfield
Oscar Wylee —Morayfield QLD
- Full-time
Quick Apply
Childcare Cook | Stanwell Park Early Learning
Big Fat Smile Group LTD —Stanwell Park NSW
- Part-time
- Employee assistance program
Quick Apply
Manufacturing Test Engineer
Codan Limited —Greater Adelaide SA
- Full-time
- Bachelor's degree
- In-person
- Manufacturing
6d
Maintenance Supervisor - Systems and Compliance
St Vincent's Health Australia —Inner West NSW
- Full-time
- Microsoft Excel
- Management
- Engineering
14d
Nurse Unit Manager - Cardiology/Cardiothoracics
St Vincent's Health Australia —Inner West NSW
- Full-time
- University
- No degree
- Communication skills
8d
Orderly - Perioperative Services Brighton
Cabrini Health —Brighton VIC
- Monday to Friday
- Hospital experience
- Commuter assistance
23h
Optometrist - Rockingham
Oscar Wylee —Rockingham WA
- Part-time
- Commuter assistance
Quick Apply
13d
Optometrist - Penrith
Oscar Wylee —Penrith NSW
- Full-time
Quick Apply
IT Principal Engineer - Retail POS & Pharmacy Systems
Chemist Warehouse —Preston VIC
- Azure
- Computer Science
- SQL
- Employee assistance program
Senior C++ Engineer - Commodities Trading Engine Delivery - Sydney
The Argyle Network —Sydney NSW
- $160,000 a year
- Full-time
- Engineering
- SQL
- AWS
Optometrist - The Pines Elanora
Oscar Wylee —Elanora QLD
- Part-time
- Google Suite
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Senior Financial Accountant Max-Term
The Coffee Club —South Brisbane QLD
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Analysis skills
- Parental leave
Quick Apply
2d
DC Manager
Forever New —Australia
- Microsoft Excel
- Sales
- Analysis skills
- Employee discount
- Referral program
Head of Product Engineering & AI
Valsoft Corporation —Australia
- Full-time
- Remote
- Hospitality
- POS
- APIs
Quick Apply

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Customer Service Agent

Probe CX -
Joondalup WA

Apply Now

Job Details

Full-time

Benefits

Paid training
Transportation links
Fuel discount

Qualifications

Call centre
Recruiting

Full Job Description

Launch your professional office career with Western Australia’s largest energy retailer! Based right in the heart of Joondalup, this Monday to Friday role offers stable hours, intensive high-level training, and dedicated team support to set you up for long-term customer service success.

Work-Life Balance: Monday to Friday roster with no weekends or public holidays.
Full-time Training & Support: 13 days of paid training followed by 4 weeks of dedicated floor support.
Prime Joondalup Location: Centrally located, vibrant team environment close to public transport and cafes.

About the Role

As a Customer Service Agent, you aren't just answering phones; you are a problem solver for Western Australian households. You’ll be the "all-rounder" who helps customers navigate their energy needs—from explaining billing and usage to providing technical support for their online portals.

This is a role for those who enjoy the "investigative" side of customer service. You’ll manage meter inquiries and re-connections while using your empathy to identify customers in financial hardship, helping them set up tailored payment plans that actually make a difference.

What’s In It For You?

The Schedule: Monday to Friday, 38 hours per week (Rotating roster 7am – 7pm).
Paid Training: 13 days of comprehensive, paid training to set you up for success, followed by a 4-week consolidation period with dedicated floor support.
Flexibility: While training is Full-Time, we offer Full-Time, and Part-Time roles thereafter. Please note, Part-Time candidates must be able to commit to full 8 hour days for the initial 13 days of training.
Perks: Access to Flare Discounts (save on groceries, fuel, and fashion) plus a robust 24/7 Wellness & Mental Health program.
Culture: A diverse, high-performance environment where you are encouraged to bring your 100% authentic self to work.

What We Are Looking For

You don’t need years of call center experience to excel here. We value transferable skills from retail, hospitality, or any fast-paced customer-facing role.

Tech Savvy & Multitasking: Ability to navigate multiple screens and tabs simultaneously while actively listening to a customer and accurately logging notes.
Numerical Accuracy & Problem Solving: Sharp basic math skills and an analytical mindset to accurately evaluate data and calculate solutions.
Resilience & Composure: A patient approach with the ability to maintain a calm, professional head in a fast-paced environment.
Reliability: Commitment to either a 20 July or Mid August start date and the initial 13 days of mandatory full-time training.
Communication: Clear, empathetic, and professional verbal and written skills.

Our Hiring Process (Fast-Tracked)

We know you want to start earning quickly. Our process is streamlined to get you an answer fast:
AI Phone Call: A quick, automated intro to see if we're a match.
Phone Screen: A chat with our recruitment team.
Candidate Experience Day: Visit us for an Assessment Centre to see the site and meet the team.
Final Decision: Senior Contact Centre Manager review and background checks.
Ready to start your new career? Click 'APPLY' now to begin your journey!

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!

Apply Now

Refine Your Search

head café manager jobs

Customer Service Agent

Social Worker - Grade 2 Casual

Senior Theatre Technician (TSC)

Head of Cyber GRC

Head of Engineering AI & Data

Optometrist - Morayfield

Childcare Cook | Stanwell Park Early Learning

Manufacturing Test Engineer

Maintenance Supervisor - Systems and Compliance

Nurse Unit Manager - Cardiology/Cardiothoracics

Orderly - Perioperative Services Brighton

Optometrist - Rockingham

Optometrist - Penrith

IT Principal Engineer - Retail POS & Pharmacy Systems

Senior C++ Engineer - Commodities Trading Engine Delivery - Sydney

Optometrist - The Pines Elanora

Senior Financial Accountant Max-Term

DC Manager

Head of Product Engineering & AI

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