About the role:
The Systems Administrator provides technical administration, maintenance and support for server, operating system and infrastructure platforms delivered by Health Technology Services. The role ensures systems are stable, secure, compliant and able to meet agreed service and operational requirements.
Working independently within established standards and processes, the role supports the prevention and resolution of system issues, manages access and security controls, and contributes to the ongoing reliability and performance of infrastructure services. The Systems Administrator works closely with application teams, service delivery staff and vendors to support day-to-day operations, system improvements and effective service outcomes.
About us:
At the Victorian Department of Health we want a future where Victorians are the healthiest people in the world. A Victoria where our children and people thrive, our workplaces are productive and safe, and our communities are more connected.
We see it as our job to support Victorians to stay healthy and safe. And to deliver a world-class healthcare system that ensures every single Victorian can access safe, quality care that leads to better health outcomes for all.
About you:
Can you demonstrate the following?
- Works independently with minimal supervision, applying strong technical capability across operating systems (such as Windows and Linux), virtualised and/or cloud environments, and identity, access and security administration.
- Applies ICT standards, security controls and government requirements consistently to support secure and compliant system operations.
- Contributes to the development and refinement of standards, guidelines and processes within the systems administration domain to improve system resilience and reliability.
- Supports the delivery of small projects and improvement activities by coordinating tasks, managing dependencies and working with stakeholders within the HTS unit.
- Installs, configures, monitors and maintains server, desktop, operating system and infrastructure platforms across on-premises and/or cloud environments to support reliable service delivery.
- Manages system performance, availability, capacity and health, including patching, upgrades and routine maintenance activities, and automates operational tasks where possible to improve efficiency and consistency
Qualifications / Specialist Expertise
- Tertiary qualification or relevant study in information technology, computer science, information systems or a related discipline.
- Relevant professional training or certifications in systems administration, infrastructure or cloud technologies (for example, Microsoft, Linux or cloud platform certifications).
- Equivalent professional experience in systems administration or infrastructure support roles will be considered in lieu of formal qualifications.
Mandatory:
- Demonstrated experience supporting and administering operating systems in a production environment (for example, Windows Server and/or Linux).
- Demonstrated experience supporting infrastructure platforms, including virtualised and/or cloud environments, storage and networking components.
- Demonstrated understanding of IT service management practices, including incident, change and problem management, and how these support stable service delivery.
Desirable:
- Experience supporting identity, access and security administration activities within enterprise environments.
- Experience operating in complex or high-availability ICT environments where system reliability and controlled change are critical.
- Experience working within government or other regulated environments, with an understanding of documentation, assurance and escalation requirements.
What we offer:
- The opportunity to perform meaningful work, making direct contributions toward enabling Victorians to be the healthiest people in the world.
- A wide range of growth and development opportunities within the department and wider Victorian Public Service & Sector.
- A strong commitment to work-life balance, including a diverse array of flexible working arrangements.
How to apply:
Applications should include a resume and a cover letter. Click the `Apply' button to view further information about the role including key contact details and the advertisement closing date.
We are committed to developing and supporting a workforce that is well equipped and highly motivated to provide responsive and quality services to all Victorians. We continue to build an inclusive workplace that embraces diversity of backgrounds and differences to realise the potential of our employees for innovation and delivering services aimed at enhancing the lives of all Victorians. All roles can be worked flexibly and we encourage applications from Aboriginal people, people with disability, LGBTIQ+ and people from culturally diverse backgrounds. Please contact us if you require any adjustments to participate in the recruitment process at [email protected]. For more information on our commitment to inclusion and diversity see inclusion and diversity at the Department of Health.
If you have any queries in relation to recruitment processes at Health, or experience any issues in applying, please feel free to email [email protected]. Please note that unsolicited applications will not be replied to. If you have questions regarding the role specifically, we would advise you to reach out to the contact listed on the advertisement directly.
Preferred applicants may be required to complete a police check and other pre-employment checks. Information provided will be treated in the strictest confidence in line with our Privacy Policy.
