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Host - Front of House
AccorHotel —Noosa Heads QLD
- Restaurant
- Communication skills
- Resort
Quick Apply
3h

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Host - Front of House

AccorHotel -
Noosa Heads QLD

Quick Apply

Job Details

Casual
3 hours ago

Qualifications

Host/hostess experience
Communication skills

Full Job Description

Company Description

Welcome to Elysium Noosa Resort an elegant retreat set in the heart of one of Australia’s most iconic coastal destinations.

Elysium Noosa has been thoughtfully reimagined across every guest touchpoint - from Cibaria Noosa and Bar Capri on Hastings Street to our rooms and suites. This transformation establishes a new benchmark for luxury hospitality on the Sunshine Coast.

Our team is dedicated to creating guest experiences that feel both effortless and deeply personal. Every interaction is guided by care, intuition, and attention to detail, delivering moments of delight that elevate each stay.

Job Description

Cibaria Noosa is looking for a confident, organised and experienced Host to join our Front of House team!

As the first point of contact for our guests, you'll play a critical role in creating exceptional customer experiences while keeping service running smoothly in a fast-paced, high-volume environment.

We're looking for someone who thrives under pressure, thinks quickly on their feet, and has a genuine passion for hospitality.

About the Role

Be the first point of contact for all guests, creating a warm, welcoming and professional first impression
Manage reservations, seating plans and waitlists to ensure smooth and efficient service flow throughout each shift
Monitor guest arrivals and table allocations, balancing service demands while maximising the dining experience
Effectively handle guest enquiries, special requests and feedback, resolving issues with confidence and professionalism
Maintain accurate reservation and guest information within our booking platform
Communicate closely with the Restaurant Manager, Supervisors and Front of House team regarding service requirements, VIP guests and table availability
Assist in coordinating large bookings, special events and peak service periods
Proactively manage guest expectations and wait times while delivering exceptional customer service
Ensure host stand, entry areas and guest-facing spaces are presented to the highest standard at all times
Support the wider Front of House team as required to ensure seamless restaurant operations
Contribute to a positive team culture by leading with professionalism, energy and a guest-first mindset

Qualifications

Experienced in a Host, Front of House or customer-facing hospitality role
A strong problem solver who can remain calm under pressure
Confident managing guest expectations in a busy restaurant environment
Highly organised with exceptional communication skills
Able to work independently while contributing to a positive team culture
Proficient with reservation systems; SevenRooms experience highly regarded

Additional Information

Be part of a passionate, professional and supportive hospitality team
Work in a vibrant, fast-paced venue that is committed to delivering exceptional guest experiences
30% discount on food and beverage at participating Accor properties worldwide
Generous accommodation discounts across more than 4,500 Accor properties in over 110 countries
25% team member discount at our signature venues, Cibaria Restaurant and Bar Capri
Career development and mobility opportunities across Accor's global portfolio of leading hospitality brands
Learn Your Way with access to industry-leading learning and development platforms, including Accor Academy
Opportunities to grow your hospitality career within a world-renowned international hotel group
Immediate commencement available

Quick Apply

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