In-Demand Cloud customer experience engineer 2 Jobs in Parramatta, Nsw

Systems Reliability Engineer
Nutanix —Sydney NSW
- Full-time
- Administrative experience
- Analysis skills
15h
Senior Software Engineer
ELMO Software Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- AWS
- AI
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Software Development Engineer, Network Fabric Engineering, MONA
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- AWS
- Bachelor's degree
- Software development
Security Engineer I, Vulnerability Management and Remediation Operations
Amazon Support Services Pty Ltd —Sydney NSW
- Full-time
- Computer Science
- Engineering
- AWS
Principal Strategist, Inspire Value
ServiceNow —Sydney NSW
- Full-time
- Hybrid work
- Management
- AI
Quick Apply
10d
Engineering Manager
Karbon —Sydney NSW
- Management
- Computer Science
- No degree
- Annual leave
- Parental leave
Quick Apply
Principal Engineer - Java - Trade Validation
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- AWS
- APIs
- AI
- Annual leave
- Work from home
Staff Engineer, Identity & Access Management
Okta —Sydney NSW
- Hybrid work
- Azure
- Management
- AWS
Quick Apply
Senior Software Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Computer science
- No degree
- APIs
- Annual leave
- Work from home
9d
Staff Applied AI Scientist
Culture Amp —Sydney NSW
- Research
- Master's degree
- AI
- Health insurance
- Parental leave
Senior Java Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Systems design
- Agile
- Communication skills
- Annual leave
- Work from home
Senior Engineer, Platform Engineering
News Corp —Sydney NSW
- Full-time
- Hybrid work
- Management
- Writing skills
- AWS
Senior Software Engineer (Go)
Megaport —Sydney NSW
- Full-time
- Remote
- Computer science
- Computer Science
- Engineering
- Parental leave
5d
Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering
Amazon Corporate Services Pty Ltd —Sydney NSW
- Urgently hiring
- AWS
- Bachelor's degree
Security Engineering Lead
Dovetail —Sydney NSW
- Full-time
- AWS
- AI
- Parental leave
- Vision insurance
5d
Senior Sales Engineer
Fastly —Sydney NSW
- Sales
- Scripting
- APIs
Quick Apply
Senior Software Engineer - AI Enablement
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Agile
- AI
- SDLC
- Annual leave
- Work from home
Senior Security Engineer
Austroads —Sydney NSW
- Full-time
- Azure
- AWS
- No degree
1d
Sr. Specialist Solutions Architect
Databricks —Sydney NSW
- Azure
- Computer Science
- AWS
Quick Apply
Senior Software Engineer, Diagnostics - Sydney
Arista Networks —Sydney NSW
- Full-time
- Computer Science
- Bachelor's degree
Quick Apply

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cloud customer experience engineer 2 jobs near parramatta, nsw

Systems Reliability Engineer

Nutanix -
Sydney NSW

Apply Now

Job Details

Full-time
15 hours ago

Qualifications

Mandarin
Multilingual
Administrative experience
Analysis skills
VMWare
Citrix
ESXi

Full Job Description

Hungry, Humble, Honest, with Heart.

The Opportunity

Nutanix is a global leader in cloud software and a pioneer in
hyperconverged infrastructure solutions, making computing invisible
anywhere. We are excited to bring in a new wave of talented Technical
Support Engineers into our company! If you are someone that: loves
technology and innovation; have a customer-first mindset; has an
eagerness to learn and wants to enhance your skillset in our leading
Hyperconverged Infrastructure (HCI) technology and Hybrid-Cloud
solutions, come be part of the family and help us provide our customers
with an exceptional support experience.

About the Team

Here at Nutanix we drive the success of our customers through passion
and teamwork, ensuring quick response times and unparalleled
customer satisfaction; our 90/100 NPS score is a testament to such
objective. Our diverse, multicultural team of top-notch engineers act as
our customers champions, working closely with Engineering, Field, and
Sales teams. Our teams love to have constant learning opportunities and
aim to become experts in Virtualization, Networking and Storage.
You will report to the Worldwide Support Manager who is dedicated to
fostering a positive work environment and providing the necessary
guidance and resources for your success.
We are a fully hybrid team based in Kent Street, Sydney. We operate 2
days from the office and meet up as a full team to reconnect, share
ideas and to socialize outside of working hours! We organize our
working shifts and aim towards the appropriate work-life balance for all
our team members.

Your Role

Troubleshoot, debug, and diagnose customer issues encountered
in the field.
Improve the serviceability of the product by testing new features
and developing tools to scale our field deployment and auto-support infrastructure.
Provide analysis of our existing customer base to avoid and
minimize risks in the field.
Define and lead changes to our product with our development
engineering team based on feedback from customers and field
implementations.
Work with technology partners (e.g. VMware, Citrix, Microsoft) to
resolve issues and push improvements in our ecosystem.
Develop and work on internal and external knowledge bases.
Provide support on weekdays and also off hours on an as-needed
and scheduled rotational basis.
Be a champion for our customers. Go above and beyond to
support their business and use of the Nutanix stack.

What You Will Bring

Proven work experience in troubleshooting at least two of the
following: Virtualization (preferably VMware ESXi), Networking
(preferably layer 2/3), Linux Systems (preferably CLI
administration), Storage Analysis
Experience supporting external customers and a customer first
mindset.
Multilingual (Korean / Mandarin) will be highly regarded
Passion and ability to learn new things

Apply Now

Refine Your Search

cloud customer experience engineer 2 jobs in parramatta, nsw

Systems Reliability Engineer

Senior Software Engineer

Software Development Engineer, Network Fabric Engineering, MONA

Security Engineer I, Vulnerability Management and Remediation Operations

Principal Strategist, Inspire Value

Engineering Manager

Principal Engineer - Java - Trade Validation

Staff Engineer, Identity & Access Management

Senior Software Engineer

Staff Applied AI Scientist

Senior Java Engineer

Senior Engineer, Platform Engineering

Senior Software Engineer (Go)

Regional Project Design Controls Engineer - APJC, Fleet Remediation Engineering

Security Engineering Lead

Senior Sales Engineer

Senior Software Engineer - AI Enablement

Senior Security Engineer

Sr. Specialist Solutions Architect

Senior Software Engineer, Diagnostics - Sydney

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