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Head of NFR Systems

ANZ Banking Group -
Melbourne VIC

Apply Now

Job Details

Permanent | Full-time
1 day ago

Qualifications

Usability
Financial services

Full Job Description

Head of NFR Systems

Req ID: 122953

Department: NFR Data, Insights & Systems

Division: Risk

Location: Melbourne

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

As a Senior Manager, you lead the design and delivery of ANZ’s non-financial risk (NFR) system to enable risk management, enterprise data and reporting capability—ensuring risk information is trusted, decision-ready and fit for Board and regulatory oversight. Reporting to the Head of NFR Data, Insights & Systems, you turn risk strategy into a prioritised roadmap and practical delivery—partnering with the business, Risk and Technology and enterprise data teams to build user-focused, scalable platform producing high-quality data foundations that enables reporting to strengthen risk transparency and resilience.

You will lead a flexible (“fungible”) team that can pivot across systems, data, reporting and delivery disciplines as priorities shift—building breadth of capability. This is a high-impact role for a leader who can shape future capability while driving disciplined, end-to-end delivery in a complex, regulated environment.

Banking is changing and we're changing with it, giving our people great opportunities to try new things, learn andgrow. Whatever your role at ANZ, you'll be building your future while helping to build ours.

Role Type: Permanent
Role Location: Melbourne, Sydney or Brisbane
Work Hours: Full-Time

What will your day look like?

What you'll be doing:

Lead delivery of NFR systems, data and reporting that meets regulatory expectations and enables better executive decision-making.
Translate risk strategy into clear roadmaps, priorities and measurable outcomes—and maintain momentum across multiple workstreams.
Optimise resourcing across competing demands—building a cross-skilled team that can flex to where the risk and delivery need is greatest.
Champion fit-for-purpose, out-of-the-box solutions where possible, shaping configuration and design to improve speed, resilience and user experience.
Provide enterprise‑level accountability for the performance, resilience and evolution of NFR systems.
Partner with Technology and Enterprise teams to deliver controlled system enhancements, integrations and automation that reduce operational burden and improve insight quality.
Ensure robust controls are embedded across system change, release management and data flows, and that service management artefacts (including SLAs, BIAs and disaster recovery plans) remain fit‑for‑purpose.
Maintain consistent standards for system onboarding, lifecycle management, testing and deployment across the NFR portfolio, ensuring solutions are scalable, secure and aligned to regulatory expectations.
Uphold robust NFR data governance standards, including data ownership, quality, lineage and security.
Ensure NFR systems capture data enabling insights that improve executive decision making and risk transparency.
Lead system support and actively engage end-user communities to enhance system usability, build understanding and adoption, and validate solutions before release to strengthen risk management outcomes.
Act as a trusted senior adviser to Executives and risk forums on NFR data, systems and reporting, providing clear options, trade‑offs and impact assessments to support decisions.
Drive the ongoing evolution of NFR data, systems and reporting through practical feedback and improvement suggestions.
Identify and implement opportunities to improve system usability and NFR data, systems and reporting capabilities.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

Significant professional work experience in Banking and Risk with a proven track record in leading NFR data and system teams through transformation
Strong product and roadmap leadership—able to translate strategy into prioritised roadmaps / backlog and partner with Risk, Business and Technology to deliver well-governed change
Demonstrated delivery of uplift in NFR data, insights, systems and analytics in financial services – balancing governance, pace and stakeholder outcomes.
Experience in connecting platforms, data, reporting, governance and operational processes across the enterprise environment to drive outcomes
Track record of solving complex problems, making sound decisions with incomplete information
Exceptional influencing capability and business knowledge to provide clear, confident challenge to stakeholders to drive the right outcomes
Track record in building teams’ breadth of capability alongside core expertise with a focus on capability uplift, consistency and outcomes
Familiarity with non‑financial risk taxonomies, Technology, Data & Information Security risk standards and supporting tooling.
Good industry knowledge and connections to keep abreast of leading industry practices to drive continuous improvement.
Exposure to regulatory change delivery, issue management remediation activities within a financial services environment
Experience working within or supporting a Centre of Excellence or similar risk capability uplift model.
Awareness of adjacent non‑financial risk disciplines, including operational resilience
Understanding of the Retail, Business, Institutional banking operating environment, products and end‑to‑end value chains.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if youhave most of these things in your toolbox, we’d love to hear from you.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. You'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you're a candidate with a disability or access requirement, and have an enquiry about the support provided, please let us know on your application or visit ANZ Accessibility and Inclusion Programs for alternate contact methods.

To find out more about working at ANZ, visit https://www.anz.com.au/careers. You can

Job Posting End Date

10/09/2026, 11.59pm, (Melbourne Australia)

Apply Now

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