In-Demand Cybersecurity engineer Jobs in Parramatta, Nsw

Project Engineer - Remote
PST-Group Consulting —Bella Vista NSW
- Full-time
- Remote
- Azure
- Computer Science
- Administrative experience
Quick Apply
BMS Service Technician
Schneider Electric —Macquarie Park NSW
- Overtime
- Communication skills
- Fuel card
- Parental leave
Systems Engineer - End User Computing
Aware Super —Sydney NSW
- Analysis skills
- Communication skills
- Work from home
- Gym membership
GCP Data Engineer
Showtime Consulting —Sydney NSW
- Full-time
- Management
- DevOps
- Analysis skills
Quick Apply
Site Reliability Engineer, Global E-Commerce - USDS
TikTok USDS JV —Sydney NSW
- Full-time
- APIs
- In-person
- Communication skills
Offensive Security Engineer
My NRMA —Sydney Olympic Park NSW
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Scripting
- Employee discount
- Gym membership
Quick Apply
10d
Data Engineer
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- APIs
- Annual leave
- Work from home
DCS/BMS Service Engineer
AirTrunk —Sydney NSW
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick Apply
Databricks Application Engineer
Showtime Consulting —Sydney NSW
- Full-time
- DevOps
- SQL
- Analysis skills
Quick Apply
Senior Cloud Engineer
Link Group —Parramatta NSW
- Hybrid work
- Azure
- Computer Science
- AWS
- Parental leave
- Employee assistance program
Site Reliability Engineer, AML Platform - USDS
TikTok USDS JV —Sydney NSW
- On call
- Hybrid work
- Computer science
- Computer Science
- Master's degree
Security Engineer - Okta
The Missing Link —Sydney NSW
- Full-time
- Hybrid work
- Management
Quick Apply
GCP Data & AI/MLOps Engineer
Showtime Consulting —Sydney NSW
- Full-time
- DevOps
- Analysis skills
- Machine learning
Quick Apply
Data Site Reliability Engineer, Video Platform - USDS
TikTok USDS JV —Sydney NSW
- Hybrid work
- Computer science
- Azure
- Management
Senior Software Engineer (compiler focused)
Kasada —Sydney NSW
- Hybrid work
- Writing skills
- Parental leave
- Employee assistance program
10d
Technical Account Manager
Proofpoint —Sydney NSW
- Full-time
- Customer service
- AI
- Time management
Senior Engineer I, Digital Systems Design
Schneider Electric —Macquarie Park NSW
- Full-time
- SQL
- Opportunities for advancement
Product Manager
Nuix —Sydney NSW
- Hybrid work
- Computer science
- No degree
- Product management
Senior Software Engineer
Kasada —Sydney NSW
- Full-time
- Hybrid work
- SQL
- AWS
- Parental leave
- Employee assistance program
Forward Deployed Engineer Principal
Insight Enterprises —Sydney NSW
- Azure
- Master's degree
- SQL
- Employee stock purchase plan

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Project Engineer - Remote

PST-Group Consulting
Bella Vista NSW

Quick Apply

Job Details

Full-time | Contract

Qualifications

Authentication
Azure
Computer Science
Enterprise software
Technical support
Administrative experience
VoIP
Bachelor's degree
Scripting
APIs
Cybersecurity
Communication skills
Information Technology

Full Job Description

Job Title: UCaaS Project Engineer

Location: Philippines

Reports To: Director – Technical & Services

Job Type: Contract/Full-time

About Us

PST Group is a leading professional services and technology company specializing in Unified Communications as a Service (UCaaS), Contact Centre as a Service (CCaaS), and seamless integrations, with a dedicated team of expert consultants and technicians offering tailored solutions that help businesses enhance customer experiences, streamline operations, and maximize digital transformation using platforms like Microsoft Teams and Zoom.

Job Summary

We are seeking a dedicated and technically capable UCaaS Project Engineer to lead and deliver client-facing Unified Communications projects, with a secondary responsibility for providing technical support where required. The ideal candidate will have hands-on experience designing, implementing, configuring, and supporting UCaaS solutions, with strong exposure to Zoom Phone, Microsoft Teams Phone, cloud telephony, and related collaboration platforms. This role is primarily project delivery focused, covering solution implementation, client onboarding, documentation, testing, and cutover activities, while also assisting with troubleshooting, escalation management, and post-implementation support.

Key Responsibilities

Lead and deliver UCaaS implementation projects for external clients, including planning, configuration, testing, deployment, cutover, and handover activities.
Configure and deploy UCaaS, cloud telephony, and collaboration solutions, including Zoom Phone, Zoom Workplace, Microsoft Teams, call routing, user provisioning, number porting, and related integrations.
Work with clients, vendors, carriers, and internal stakeholders to gather requirements, coordinate implementation tasks, manage project risks, and ensure successful delivery outcomes.
Develop and maintain project documentation, including solution designs, implementation plans, configuration records, test plans, client handover documents, user guides, and FAQs.
Conduct technical workshops, client enablement sessions, and training for administrators and end users during project implementation and handover.
Provide technical support as required for implemented solutions, including troubleshooting configuration, voice quality, call routing, endpoint, network, and application-related issues.
Manage and resolve escalated support tickets related to project deployments and production environments, ensuring timely communication and ownership through to resolution.
Escalate issues to Zoom, Microsoft, carriers, or vendor support when required, while coordinating updates and outcomes with clients and internal teams.
Support continuous improvement by identifying lessons learned from projects, refining deployment processes, and contributing to reusable templates, standards, and best practices.
Stay up to date with UCaaS, CCaaS, cloud voice, SIP trunking, SBC, networking, and collaboration technology trends relevant to client project delivery.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent experience).
Proficiency in English language at a professional level.
Minimum of 3 years of experience in UCaaS, VoIP, cloud telephony, collaboration technology, project implementation, or technical support roles.
Proven experience delivering or supporting UCaaS implementation projects, with hands-on experience in Zoom Phone, Microsoft Teams Phone, or related cloud telephony platforms strongly preferred.
Strong understanding of VoIP, SIP, SBCs, call routing, number porting, PSTN connectivity, end-user devices, network readiness, and common collaboration platforms.
Ability to translate client requirements into practical technical configurations, implementation plans, and supportable solutions.
Familiarity with operating systems, endpoint devices, networking fundamentals, Microsoft 365, identity platforms, and common enterprise software applications.
Excellent communication skills, both verbal and written, with the ability to engage confidently with clients, vendors, and internal stakeholders.
Strong problem-solving skills, attention to detail, and the ability to manage priorities across multiple client projects and support requests.
Experience troubleshooting UCaaS voice quality issues, including latency, jitter, packet loss, call failures, and endpoint registration issues.
Relevant certifications or training in Zoom, Microsoft Teams, VoIP, networking, or cloud technologies are a plus.

Preferred Skills

Experience with UCaaS administration portals, remote support tools, call analytics platforms, project documentation tools, and ticketing systems.
Knowledge of cloud services and identity platforms, including Azure, Microsoft 365, Entra ID, authentication, provisioning, and related administration tools.
Familiarity with cybersecurity principles and practices.
Bonus: Experience with AudioCodes SBC, Ribbon, Oracle SBC, or similar Session Border Controller technologies.
Bonus: Experience in scripting, programming, API integration, automation, or systems integration that can enhance service delivery and client solutions.

What We Offer

Competitive salary and benefits package.
Opportunities for full-time job.

Company Overview

Please visit https://pst-group.com.au for more information

Quick Apply

Refine Your Search

cybersecurity engineer jobs in parramatta, nsw

Project Engineer - Remote

BMS Service Technician

Systems Engineer - End User Computing

GCP Data Engineer

Site Reliability Engineer, Global E-Commerce - USDS

Offensive Security Engineer

Data Engineer

DCS/BMS Service Engineer

Databricks Application Engineer

Senior Cloud Engineer

Site Reliability Engineer, AML Platform - USDS

Security Engineer - Okta

GCP Data & AI/MLOps Engineer

Data Site Reliability Engineer, Video Platform - USDS

Senior Software Engineer (compiler focused)

Technical Account Manager

Senior Engineer I, Digital Systems Design

Product Manager

Senior Software Engineer

Forward Deployed Engineer Principal

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Job Title: UCaaS Project Engineer

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