In-Demand Database developer Jobs in Parramatta, Nsw

Manager, Technical Services
MongoDB —Sydney NSW
- Azure
- Management
- Sales
- Parental leave
2d
Reporting & Compliance Officer
Transport For NSW —Mascot NSW
- $88,781 - $97,654 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
1d
AWS Consultant - AWS Connect - CX
Concentrix —Sydney NSW
- Full-time
- DevOps
- SQL
- AWS
Sales Consultant - New Equipment
Otis —Mascot NSW
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
Lakebase Specialist Sales
Databricks —Sydney NSW
- Azure
- Sales
- Databases
Frequent Flyer Points Advisors & Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Team Manager
Firstclass.com.au —Parramatta NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
After Hours International Airfare Consultants
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Marketing/Admin Assistant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Junior Travel Consultant
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Branch Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Travel Product Coordinator at First Class Travel
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Executive Assistant - Travel & Business Operations
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Airfare Specialist
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Luxury Cruise Specialists
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Sales Team Leader
Firstclass.com.au —Sydney NSW
- $100,000 - $150,000 a year
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program
Reward Travel Team Manager
Firstclass.com.au —Sydney NSW
- Part-time
- Hybrid work
- Microsoft Excel
- Sales
- Customer service
- Opportunities for advancement
- Referral program

More jobs to discover

Find similar jobs that you might be interested in.

Reporting & Compliance Officer
Transport For NSW —Mascot NSW
Join the Information Access Unit, part of the Legal & Governance Branch, and be responsible for preparing reports, drafting various documents, and creating web…
$88,781 - $97,654 a year
1d
RTO Compliance Officer Parramatta
Legend Institute —Parramatta NSW
Assisting with compliance and audit preparation activities. Opportunity to grow within the education and training sector. High attention to detail and accuracy.
$80,499.19 - $90,723.73 a year
Quick Apply

I want to receive the latest job alert for database developer in parramatta, nsw

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

database developer jobs near parramatta, nsw

Manager, Technical Services

MongoDB -
Sydney NSW

Apply Now

Job Details

2 days ago

Benefits

Training program
Parental leave

Qualifications

Azure
Management
Sales
NoSQL
PaaS
MongoDB
Technical support
Tableau
AWS
SaaS
Leadership
IaaS

Full Job Description

The database market is massive and MongoDB is at the head of its disruption. At MongoDB we are transforming industries and empowering developers to build amazing apps that people use every day. We are the leading modern data platform and the first database provider to IPO in over 20 years. Join our team and be at the forefront of innovation and creativity.

Technical Services has nearly 200 global team members in offices spanning the entire globe. The team has offices in New York City, Toronto, Austin, Palo Alto, Vancouver, Sydney, Gurgaon (India), Tel Aviv, Dublin. Outstanding customer satisfaction is achieved utilizing a 24x7x365 'follow-the-sun' support model with regional teams covering the Americas, EMEA, and APAC regions.

We have an incredible opportunity for a transformational individual to join the MongoDB Technical Services team, leading a team of MongoDB Cloud Support Engineers. Individuals in this team are experts in addressing issues related to MongoDB's Cloud service, Atlas, to enable successful customer implementations at scale.

We are looking to speak to candidates who are based in Sydney or Melbourne as this role will require working in the office 3 or more days a week.

Candidate Profile

Required

A minimum of three (3) years practical experience running a technical support team or organization, including experience coordinating high profile customer escalations, collaborating with other internal engineering departments, and working closely with sales teams.
Proven people management skills with a track record of building and managing individuals with a focus on customer experience and technical excellence
Ability to think on your feet, remain calm under pressure, and solve problems in real-time
Ability to lead-by-example with solid diagnostic and troubleshooting skills
Ability to understand customer business drivers and use cases
A customer advocate who can mitigate and drive issues as appropriate
Is comfortable engaging in hiring decisions, performance management, translating company and the organisation's goals down to team and individual levels
Ability to articulate and calibrate communication style based on audience, from highly technical to 'executive'

Desirable

Knowledge of Amazon Web Services, or other major cloud providers
Born-in-the-cloud SaaS experience. IaaS or PaaS are highly desirable
Prior database experience, especially NoSQL or similar distributed systems
Experience developing KPI's viewable in management dashboards and scorecards using analytical tools like Tableau

Success Measures

Within 30 days

Complete MongoDB's new hire technical training program; be able to speak confidently about our total portfolio of products
Be able to navigate and articulate our cloud products at a beginner level
Build initial rapport with the team and gain their trust

Within 60 days

Understand our global follow-the-sun processes and escalation processes
Have formed relationships with escalation managers, CSMs, sales, field and engineering stakeholders
Have begun conducting regular 1 on1's with staff as well as other managers within Technical Services

Within 90 days

Provide a roadmap for personal growth in the role and justify the order and prioritization
Have identified areas of efficiency for the team to scale
Can assist with regional escalations and RCA's when needed
Keep leadership apprised of potentially hot issues and heads-up information related to the team

At 120 days and onward

Produce a roadmap and review with your manager detailing how you will scale your technical knowledge in the product commensurate with role needs
Have an approved plan to globally drive improvement in an area of process or tooling efficiency
Produce growth plans for the team
Demonstrate the understanding of the short and long term goals of the Technical Services team and how your team is working toward those objectives

Typical responsibilities of the team include:

Diagnosing and resolving performance related issues
Advising on design and architecture including global distribution and replication of data to support high availability, low latency and meeting data sovereignty requirements
Advising on upcoming roadmap features and advocating for the customer in articulating business cases to drive issue resolution
Globally collaborating with peer teams to provide seamless and efficient regional handovers of follow-the-sun issues
Continuously learning and growing skills via participation in training, maintaining industry awareness and development of training to share subject matter expertise more broadly across the team
Increasing case-deflection numbers by contributing to knowledge-base, distributing knowledge to peers and the general MongoDB community
Working on named accounts to build rapport and an in-depth understanding of customer architecture and environment(s) while encouraging expansion of use

Our customers are the best and brightest in the business and they have great expectations of our products and our company. If you are the type of person who enjoys helping customers, managing complex, fast-moving situations and leading/managing a talented group of individuals who continuously delight our customers, then this role is for you!

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB's unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we're powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It's what makes us MongoDB.

To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Requisition ID : 2273508015

Apply Now

Refine Your Search

database developer jobs in parramatta, nsw

Manager, Technical Services

Reporting & Compliance Officer

AWS Consultant - AWS Connect - CX

Sales Consultant - New Equipment

Lakebase Specialist Sales

Frequent Flyer Points Advisors & Consultants

Luxury Cruise Team Manager

After Hours International Airfare Consultants

Marketing/Admin Assistant

Junior Travel Consultant

Branch Manager

Travel Product Coordinator at First Class Travel

Executive Assistant - Travel & Business Operations

Airfare Specialist

Luxury Cruise Specialists

Sales Team Leader

Reward Travel Team Manager

More jobs to discover

I want to receive the latest job alert for database developer in parramatta, nsw

Explore jobs in more locations

Candidate Profile

Success Measures

Typical responsibilities of the team include:

About MongoDB

Job Seeker Tools

Employer Tools

Browse

Stay Connected