Network & Telecommunications Engineer
Feel like it's time to take your career to the next level? While aligning yourself with a global leader in the Fire & Security industry? If you're an accomplished network and telecommunications engineer driven by innovation and ready to tackle complex challenges, we want to hear from you!
About us
A leading provider of fire safety and security solutions, we at Chubb Fire & Security Australia are driven by a powerful purpose - to make the world a safer place. We start by living by our value of PROTECT PEOPLE FIRST and our culture is based on BUILDING GREAT LEADERS. We are an industry leader and part of the API Fire and Security group of companies.
About the Role
We are seeking an experienced Network and Telecommunications Engineer who will be working within the Monitoring business unit of Chubb reporting to the Monitoring Technology Group Manager based in our Rydalmere (Sydney) office. As a Network and Telecommunications Engineer, you will be key to our Digital Team, maintaining secure, high-performance networks, telephony, and applications while driving upgrade projects across Chubb ANZ business. Partnering with our Global Network team, you’ll resolve operational challenges, ensure the provision of 24/7 support, and mentor peers to nurture a collaborative culture.
Responsibilities:
- Ensure uninterrupted service by delivering rapid incident resolution and high-level technical support for complex network, telephony, and enterprise application environments operating 24/7.
- Implement and document robust maintenance protocols—including regular backups, patching, upgrades, and daily health assessments—to uphold system stability and data integrity.
- Architect and deploy scalable, secure network infrastructures that align with evolving business needs and enhance overall system resilience.
- Oversee the administration and optimization of core network systems, using proactive troubleshooting and system evaluations to minimize downtime and improve performance.
- Provide clear technical updates to stakeholders, establish comprehensive disaster recovery strategies, and maintain detailed operational documentation to support decision-making and continuous improvement.
Technical Expertise
- Hands-on expertise with Cisco technologies (CUCM, UCCX, CUBE) and telephony integration platforms (Cloud-based telephony platforms, MS Teams).
- Proficient in configuring and managing network devices (routers, switches, firewalls) and site-to-site VPN setups.
- Thorough understanding of routing protocols (BGP, OSPF), IP addressing, and subnetting strategies.
- Skilled in system troubleshooting, root cause analysis, and performing critical health checks under high-pressure environments.
- Familiarity with SQL/T-SQL, Windows Server, Active Directory, Citrix, VMware, DHCP, and DNS administration.
Qualifications & Education:
- Australian Citizenship or Permanent Residency (mandatory)
- Bachelor’s degree in Information Technology, Computer Science, Network Engineering, or a STEM related field.
- Industry recognised certifications such as CCNP (Cisco Certified Network Professional), CCIE (Cisco Certified Internetwork Expert), CISSP (Certified Information Systems Security Professional), ITIL (Information Technology Infrastructure Library), are highly desirable.
- Be able to obtain or hold a Security Licence
- Australian Driver’s License
Experience
- 5+ years of hands-on experience in network engineering and telecommunications
- Demonstrated success operating within a complex and / or global organizational environment.
- Advanced proficiency in managing IT networks and telephony systems, including associated applications.
- Proven ability to collaborate with key stakeholders, with a strong understanding of business needs and priorities (mandatory).
Desired Characteristics
- Excellent verbal and written communication skills
- Proven ability to coordinate and facilitate discussions among stakeholders, vendors, and internal teams
- Consistently organizes tasks and plans work to ensure projects are completed within their designated timeline while maintaining high quality.
What we will offer you:
- Career Growth: Access to professional development programs and training opportunities.
- Our Employee Benefits Program offers discounts on travel, accommodations, retail, entertainment, and health and wellness services.
If you believe that this is the right role for you and your experience matches requirements, please apply via the link
Are you being referred to one of our roles? If so, ask your connection at Chubb about our Employee Referral Program process!
We believe in diversity and inclusion and welcome applicants from different backgrounds. This includes First Nations people, people with disability, LGBTIQA+ and all cultural and language backgrounds.
Additional Information
About Us, Our Culture & What We Can Offer You
Established over 200 years ago, Chubb Fire & Security are a global business driven by keeping people and the world safe. We provide essential systems, equipment and services, from digital CCTV surveillance and intruder alarms, to fire detection and suppression systems. Offering a full range of innovative products and services to a broad range of customers, from local independent business, to many of the FTSE 100 companies
We believe we offer a unique working culture, where you are as important to us as our customers, and we want you to feel that everyday. We are proud to offer extensive training to all of our new Advisors, fully supporting, and enabling you to thrive in your new role and beyond, with ongoing career development opportunities throughout your career journey with us.
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