In-Demand It desktop support Jobs in Parramatta, Nsw

Desktop Support Specialist
Excolo Partners —Sydney NSW
- Full-time
- AI
2h
Operational Worker - Business Centres Cleaning & Maintenance
Woollahra Municipal Council —Double Bay NSW
- Up to $95,883 a year
- Weekend availability
- Construction experience
- Communication skills
3d
Aged Care Quality and Compliance Coordinator
Tender Loving Care Aged Care —Bankstown NSW
- Full-time
- Communication skills
Platform Specialist, Customer Solutions
PMY Group —Sydney NSW
- Customer service
- Microsoft Office
- Communication skills
Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau
Salesforce —Sydney NSW
- Full-time
- Sales
- Salesforce
- No degree
Swimming Pool Compliance Officer
Woollahra Municipal Council —Double Bay NSW
- Up to $114,736.96 a year
- Full-time
- Customer service
- Communication skills
- Negotiation
- Work from home
- Parental leave
8d
Senior Product Designer (Expansion & Monetisation)
hipages Group —Sydney NSW
- Hybrid work
- Research
- AI
Quick Apply
Endpoint Engineering Architect
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Parental leave
- Employee discount
Quick Apply
Senior Solutions Architect — Agentic WorkSpaces AI
Amazon Web Services Australia Pty Ltd —Sydney NSW
- Full-time
- English
- Databases
- AWS
1d
Technical Field Engineer
Unisys —Rhodes NSW
- Full-time
- Customer service
Senior Endpoint Engineering Specialist
Datacom —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- Computer Science
- Parental leave
- Employee discount
Quick Apply
Permanent Part Time Preschool Teacher (14 hours)
Woollahra Municipal Council —Double Bay NSW
- $41,517.84 - $45,893.12 a year
- Part-time
- Microsoft Word
- Casual pool
- Leadership
- Parental leave
- Gym membership
1d
Associate Principal - Industry Advisory 3
Genpact Australia Pty Ltd —Sydney NSW
- Full-time
- Hybrid work
- PMP
- English
- Finance
Quick Apply
7d
Workplace Security Architect
Macquarie Group Limited —Sydney NSW
- Full-time
- Hybrid work
- Azure
- Management
- AWS
- Annual leave
- Work from home

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Desktop Support Specialist

Excolo Partners
Sydney NSW

Apply Now

Job Details

Permanent | Full-time
2 hours ago

Qualifications

VoIP
ITIL
AI

Full Job Description

Most desktop support ads read the same. Fix tickets, image laptops, repeat. This one is different.

We're working with a globally recognised business that has significant technology transformations of work in flight. Infrastructure uplift, cybersecurity, application and system upgrades, and AI initiatives that are ahead of most of the market. The desktop support team isn't sitting on the sidelines of any of it. You'd be working alongside these programs, not just clearing a queue.

This is a business that promotes from within, and the leadership and senior team members have long tenure for a reason. Whether you want to build towards infrastructure, cyber, applications or leadership, the path is there and the people around you have walked it.

Permanent | Fulltime in Sydney CBD office | Define your career path internally

This is a hands-on second level support role in a busy corporate environment. You will be the face of IT for the business, working across desktop, mobile and AV, with real ownership of the tickets you pick up. There are multiple support functions that are collaborative and takes the user experience seriously, from the boardroom down to the desk.

You will work a rotating shift roster covering extended business hours, and take part in a national after hours on call roster.

What you will be doing

Frontline technical support face to face, over the phone and through the service management platform, owning incidents and requests end to end
Resolving tickets within agreed service levels and keeping users updated along the way
Managing end user devices, including allocation, asset tracking and lifecycle
Audio Visual support across meeting rooms and event spaces, setting up and testing gear ahead of time
Providing live support during meetings and events so nothing falls over on the day
Working with the infrastructure and wider IT teams on AV solutions and service improvements

What you will bring

Solid experience supporting a Windows desktop environment, covering PCs, laptops, printers, mobile devices, remote access and peripherals
Hands-on Audio Visual support experience in a corporate setting, including meeting room technology, video conferencing platforms, displays, microphones and presentation equipment, and the confidence to support senior stakeholders live in the room
Working knowledge of VoIP, mobile and internet technologies
Exposure to network and server systems, including switches, routers and patch panels
An understanding of ITIL and change management processes
The ability to explain technical concepts in plain language to non technical people
A proactive, self starting approach and sound problem solving ability
Calm under pressure, with the ability to juggle competing priorities

Why this one is worth a look

Permanent role in a stable, well resourced technology function
Significant investment going into AI and emerging technologies, with exposure to both internal and external AI tools
Strong employee benefits package, details available on application
A team that promotes from within and supports people to build technical depth

If this sounds like the right move, apply or get in touch for a confidential conversation.

[email protected]

For more information

Reece Richardson

[email protected]

0412 977 184

Apply Now

Refine Your Search

it desktop support jobs in parramatta, nsw

Desktop Support Specialist

Operational Worker - Business Centres Cleaning & Maintenance

Aged Care Quality and Compliance Coordinator

Platform Specialist, Customer Solutions

Migration Delivery Senior Lead - Marketing Cloud/Revenue Cloud/Tableau

Swimming Pool Compliance Officer

Senior Product Designer (Expansion & Monetisation)

Endpoint Engineering Architect

Senior Solutions Architect — Agentic WorkSpaces AI

Technical Field Engineer

Senior Endpoint Engineering Specialist

Permanent Part Time Preschool Teacher (14 hours)

Associate Principal - Industry Advisory 3

Workplace Security Architect

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Reece Richardson

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