In-Demand Office clerk Jobs in Parramatta, Nsw

Customer Service Officer
Corporate Services —Sydney Western Suburbs NSW
- $87,199 - $95,482 a year
- Full-time
- Communication skills
14h
Office Administration Assistant
Campsie Cultural Centre Arts Trust —Burwood NSW
- $28 - $35 an hour
- Part-time
- English
- Microsoft Office
- Administrative experience
Quick Apply
4d
Complaint Resolution Officer
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Customer service
- Case management
- In-person
4d
Assistant Project Officer
Museums of History NSW —Sydney NSW
- $102,936 - $113,579 a year
- Call employer
- Administrative experience
4d
Development Coordinator
Property Workplace & Development —Sydney Western Suburbs NSW
- $102,936 - $113,579 a year
- Full-time
- Administrative experience
- Organisational skills
- Communication skills
4d
Assistant Talent Acquisition Advisor
Department of Customer Service —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Management
- Writing skills
- Microsoft Office
14h
Inventory Clerk (AU)
DroneShield Limited —Sydney NSW
- Full-time
- Administrative experience
- Office experience
Quick Apply
7d
Senior IT Operations Officer
Bradfield Development Authority —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Manufacturing
- Leadership
- Communication skills
11d
Project Officer
Treasury —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Microsoft Office
- Communication skills
- Parental leave
20h
Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney
Department of Parliamentary Services —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Management
- No degree
- Analytics
8d
Brokerage House Clerk
UPS —Botany NSW
- Full-time
Aboriginal Participation Advisor - Office for Youth
NSW Department of Communities and Justice —Strawberry Hills NSW
- $116,981 - $129,492 a year
- Weekend availability
- Hybrid work
- Research
- Analysis skills
- No degree
- Employee assistance program
Senior Client Service Officer - Estate Planning and Administration
NSW Trustee and Guardian —Sydney NSW
- $102,936 - $113,579 a year
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
- Parental leave
- Employee assistance program
5d
Senior Systems Administrator (Concur)
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Administrative experience
14d
Senior Investigator
Department of Customer Service —Sydney NSW
- $116,981 - $129,492 a year
- Full-time
- Hybrid work
- Administrative experience
- Analysis skills
- No degree
Senior Policy Officer, Aboriginal Water Outcomes
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
7d
Manager, Workers Insurance
NSW Police Force —Sydney NSW
- $154,231 - $178,369 a year
- Full-time
8d
Senior Systems Administrator, Signavio
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Hybrid work
- Analysis skills
14d
Manager Strategy & Projects
Department of Climate Change, Energy, the Environment and Water —Sydney Western Suburbs NSW
- $154,231 - $178,369 a year
- Full-time
- Hybrid work
6d
Senior Programs Officer
Department of Customer Service —Sydney NSW
- $133,348 - $146,945 a year
- Full-time
- Analysis skills
- Communication skills
11d

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Customer Service Officer

Corporate Services -
Sydney Western Suburbs NSW

Apply Now

Job Details

Full-time
$87,199 - $95,482 a year
14 hours ago

Qualifications

Communication skills

Full Job Description

Corporate Services

Reference number

552298

Occupation

Call Centre Services, Management and Support, Technical Customer Service

Work type

Full-Time

Location

Sydney - West, Statewide

Salary Information

Clerk Grade 3/4

Closing date

13 September 2026 at 11:55pm

Help customers navigate important land valuation services across NSW

Ongoing full-time opportunity
NSW office location negotiable with flexible working supported
Salary relative to experience, and ranges from $87,199 to $95,482 plus superannuation

Perks of working for VNSW:

It’s great: We work hard, but we play hard too… and enjoy a laugh
It’s digital: You’ll have access to modern devices and tools - with a modernised valuation platform known as Val IQ
It’s rewarding: With huge operational and strategic delivery pieces that underpin core government functions and services there’ll never be a dull day
It’s flexible: We’re hybrid and split between the office, on the road and home. You’ll have access to generous leave options

In this role, you will be the first point of contact for customers and stakeholders seeking information and support from Value NSW. You will deliver high-quality customer service in a fast-paced contact centre environment, handling inbound customer calls, responding to written enquiries, coordinating correspondence and objections, and processing customer requests. You will be required to manage a structured workload, balancing call queue availability with processing responsibilities while providing timely, accurate and professional assistance.

Working in a fast-paced contact centre environment, you will assist customers with land valuation enquiries, maintain accurate records, prepare correspondence and support the delivery of services that contribute to confidence in the NSW land valuation system. This is an opportunity to make a meaningful contribution while helping customers navigate important government services.

For more information read the full role description Customer Service Officer

What you will bring to the role

Demonstrated commitment to delivering excellent customer service in a high-volume customer-facing environment.
Strong communication skills, with the ability to explain information clearly, professionally and confidently to a diverse range of customers and stakeholders.
Ability to manage inbound and outbound calls, written enquiries and processing tasks in a structured fast-paced call centre environment while balancing competing priorities and maintaining accuracy and attention to detail.
Strong problem-solving skills and the ability to investigate enquiries and identify appropriate solutions.
Experience preparing quality written correspondence and maintaining accurate records and administrative information.
A collaborative approach and willingness to work closely with colleagues to achieve team outcomes.

Join us

If this role sounds like the right fit for you, we encourage you to apply with your one-page cover letter, CV and response to the targeted question at application.

We'd love to hear from you and explore how you can contribute to delivering positive customer experiences at Value NSW.

Applications close at 11:55pm on Sunday 13 September 2026

Applications may be reviewed as they are received to support the timely progression of the recruitment process. Please ensure your contact details are current and accurate, as shortlisted candidates may be contacted promptly following the closing date. Please note, the anticipated interview dates for this role 28 - 30 September 2026 via Microsoft Teams

Should you require further information about the role please contact Nicolette Footman at [email protected]A recruitment pool may be created for ongoing and temporary opportunities of the same role or role type that may become available over the next 18 months.

Please note to be eligible to apply for this position you must be an Australian or New Zealand citizen or permanent resident, or hold a valid Australian working Visa for the duration of the appointment

About Us

The Valuer General is an independent statutory officer, appointed by the Governor of New South Wales to oversee the State's land valuation system.

Value NSW (VNSW), part of the Department of Planning, Housing and Infrastructure, delivers the valuation system for rating and taxing as well as compulsory acquisition compensation purposes via delegation of the Valuer General of NSW. This includes but is not limited to:

Making more than 2.7 million residential, rural, commercial and industrial valuations annually, with a total value of approximately $3 trillion as well as managing compulsory acquisition determinations in situations where government cannot reach agreement, totalling over $1 billion per annum

Delivering customer services and experience for 2.7 million landholders per annum – receiving up to 50,000 calls and many more enquiries

Monitoring, assurance and governance pertaining to the quality of the valutions undertaken relevant to both the Valuation of Land Act 1916 and the Land Acquisition (Just Terms Compensation) Act 1991.

In addition, VNSW provides other specialised valuation activities, services and determinations for other cluster or statewide government partners – including being responsible for the delivery of all valuations for government property transactions as defined by the Government Property Framework and Treasurer’s Directions as well as sector wide asset valuations of up to around $700 billion for financial reporting purposes.

We are an inclusive and accessible workplace, where your individual contributions are valued, and where everyone is encouraged to feel a sense of connection and belonging. DPHI supports various employee affinity groups, practices flexible working, offers job share and workplace adjustments.

We encourage and support applications from people with disability. Please reach out to us to discuss any accommodations or adjustments that may be needed during the recruitment process, ensuring that you have every opportunity to showcase your talent, skills, and potential. Contact the Talent Team via [email protected] or (0 63637676 - HR Support, option 3, DPHI People Advisory, option 1 and reference 'Request an Adjustment - Job Title and Reference Number'.

If you are an Aboriginal or Torres Strait Islander use our Aboriginal applicants guide to assist with applying for roles or contact our Aboriginal Career pathways team for a yarn.

Apply Now

Refine Your Search

office clerk jobs in parramatta, nsw

Customer Service Officer

Office Administration Assistant

Complaint Resolution Officer

Assistant Project Officer

Development Coordinator

Assistant Talent Acquisition Advisor

Inventory Clerk (AU)

Senior IT Operations Officer

Project Officer

Service Management Platform Lead – Information Technology, Clerk Grade 9/10 – Parliament of NSW – Sydney

Brokerage House Clerk

Aboriginal Participation Advisor - Office for Youth

Senior Client Service Officer - Estate Planning and Administration

Senior Systems Administrator (Concur)

Senior Investigator

Senior Policy Officer, Aboriginal Water Outcomes

Manager, Workers Insurance

Senior Systems Administrator, Signavio

Manager Strategy & Projects

Senior Programs Officer

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