In-Demand E learning manager Jobs in Victoria

Support Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Azure
- Management
- SQL
9h
Analyst
Victorian Government —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- AI
- Communication skills
5d
Senior Principal Product Manager
Zendesk —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Product management
- APIs
ICT Manager - Victorian School of Languages
Victorian Government —Melbourne Northern Suburbs VIC
- Full-time
- Spanish
- SharePoint
- AI
- Annual leave
5d
Senior Workers' Compensation Advisor
Department of Education —Melbourne City Centre VIC
- Full-time
- Customer service
6d
Support Analyst
Department of Education —Melbourne City Centre VIC
- Full-time
- Azure
- Management
- SQL
8h
Senior Mobile Developer
Mecca Brands Pty Ltd —Victoria
- Full-time
- AWS
- APIs
- AI
4d
Non VR General Practitioner
Stud Road Medical Centre —Melbourne South Eastern Suburbs VIC
- $210,000 - $240,000 a year
- Full-time
- Medicine
- Doctoral degree
- Patient monitoring
- Professional development assistance
Quick Apply
Business Development - Payment (Global)
Binance —Melbourne VIC
- Full-time
- Remote
- English
- Business development
- Analysis skills
Quick Apply
Finance Administrator
Downer Group —Southbank VIC
- Full-time
- Microsoft Excel
- Administrative experience
- Analysis skills
Demand Administrator
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Administrative experience
9h
Technology Officer - Systems Support
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- SharePoint
- Communication skills
6d
Functional Analyst, Salesforce
Victorian Government —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Salesforce
- Analysis skills
- Agile
4d
Pathology Collector
Healius Corp. —Wangaratta VIC
- Blood sampling
- Customer service
- Clinic
- Paid training
- Health insurance
Expressions of Interest: Tech and Transactional Lawyers (AU, US or UK)
Biztech Lawyers —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- Business Administration
- Leadership
- Work from home
- Parental leave
Quick Apply
Account Manager External
Brenntag Australia Pty. Ltd. —Mulgrave VIC
- Full-time
- CRM software
- Microsoft Excel
- Management
Quick Apply
12d
Senior Category Buyer - Beauty
Myer —Docklands VIC
- Full-time
- Hybrid work
- Management
- Negotiation
- Employee assistance program
- Gym membership
7d
Senior Cost Manager/Associate - Data Centres
Turner & Townsend —Melbourne VIC
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Administrative experience
Quick Apply
Library/Audiovisual Technician - Ed Support Level 1-Range 2
Victorian Government —Melbourne Eastern Suburbs VIC
- Part-time
- Management
- Microsoft Office
- Senior Secondary Certificate of Education
11d
Psychologist - Student Support Services
Victorian Government —Melbourne Northern Suburbs VIC
- $100,894 - $114,476 a year
- Full-time
- Experience working with children
- Psychology
- Organisational skills
5d

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e learning manager jobs near victoria

Support Analyst

Victorian Government -
Melbourne VIC

Apply Now

Job Details

Full-time
$100,894 - $114,476 a year
9 hours ago

Qualifications

Jira
Azure
Management
IIS
IT service management
SQL
ITIL
Security
ServiceNow
Agile
Systems analysis
Application support
Working with Children Check
Help desk

Full Job Description

Overview

Work Type: Fixed-term - Full-time

Salary: $100,894 - $114,476

Grade: VPS 4

Occupation: IT and telecommunications

Location: Melbourne - CBD and Inner Metro suburbs

Reference: VG/DE/FPIS/1943717

Reporting to the ECE Senior Specialist System Operations, the Support Analyst will join the ECE System Operations team within Early Childhood Digital Services. This role plays a crucial part in supporting applications and systems within the Early Childhood Education sector.

Joining a broader team, this role will be responsible for dealing with user queries and investigations, administering user access, and providing day-to-day support across ECE applications and systems.

The role will provide support to users and stakeholders both internal and external to the Department of Education.

About the Department

The department provides a wide range of learning and development support and services.

The department provides policy leadership, plans for the future of education in Victoria and leads key cross-sector collaboration. The department plays an important system steward role by providing support, guidance, oversight and assurance across early childhood and school education systems, as well as directly providing school education and 50 new early learning centres.

About the Division

The Information Management and Technology Division (IMTD) guides the Departments' digital capability and is leading digital transformation for the Department including Victorian government schools. The division architects manage and support the largest technology network in Victoria, which has a user base of approximately 750,000 staff and students.

IMTD provides innovation and leadership in the transformation and management of the Department's digital capability through the implementation of solutions on the department's cloud environment (IaaS), enterprise cloud platforms (PaaS) and software (SaaS), using agile practices with a focus on user experience, security, and integration.

As a valued member of the diverse IMTD team, you will have the opportunity to be part of influencing the new way of working for the department through your strong technical skills and customer-centric approach.

This position sits in the Early Childhood Education Digital Services Branch. A minimum requirement of 3 days a week in the DE office is required, plus a valid Working with Children Check (E).

About the Role

Joining a broader team, this role will be responsible for dealing with user queries and investigations, administering user access, and providing day-to-day support across ECE applications and systems.

The role will provide support to users and stakeholders both internal and external to the Department of Education.

24 month Fixed Term contract

Key activities will include.

Technical support – record all user support requests, whether received by phone, email, or other methods, ensuring complete information is captured in the ITSM system.
Providing phone-based support to users of supported systems, addressing inquiries received via dedicated queues active between 9 AM and 5 PM.
Providing consultation, trouble shooting and advisory service to system
Logging and maintaining support requests to ensure all requests for support including incidents are dealt with according to agreed standards and
Investigation and resolution of issues, system modifications, updating documentation and defining
System monitoring with real-time monitoring
Contribute to the development of system documentation, processes and knowledge
Assist in system analysis and testing
Manage access to the
Produce system reports and data for
Help improve business processes, reporting and
Some out-of-business hours support is required for critical priority support incidents and planned production activities.

Attributes

You have experience in providing application support and dealing with system end users.

Experience in end-user support via the Helpdesk or Support team.
Experience with debugging, triaging and
Experience with SQL database
IT Service Management experience and ITSM tools (ServiceNow).
Cloud Web Applications (Azure), and data platforms (SQL).

Desirable Qualifications and Experience

Essential:

Experience in end-user support via Helpdesk or Support team.
Experience with debugging, triaging, and
Experience with SQL database
IT Service Management experience and ITSM tools (ServiceNow).
IIS Web Applications (Azure), and data platforms (SQL).

Desirable:

Relevant tertiary qualification in Information
Experience in supporting identity management services such as Azure
Experience in using Jira and
ITIL

Further Information

For more details regarding this position please see attached position description for the capabilities to address in application.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the Department website and our Diversity and Inclusion page

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at www.education.vic.gov.au.

For further information pertaining to the role, please contact John Rodriguez - Senior Manager System Operations via [email protected]

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format (e.g large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 8th September 2026

Applications close Tuesday 8 September 2026 at 11.59pm

Posted

25 August 2026

Apply Now

Refine Your Search

e learning manager jobs in victoria

Support Analyst

Analyst

Senior Principal Product Manager

ICT Manager - Victorian School of Languages

Senior Workers' Compensation Advisor

Support Analyst

Senior Mobile Developer

Non VR General Practitioner

Business Development - Payment (Global)

Finance Administrator

Demand Administrator

Technology Officer - Systems Support

Functional Analyst, Salesforce

Pathology Collector

Expressions of Interest: Tech and Transactional Lawyers (AU, US or UK)

Account Manager External

Senior Category Buyer - Beauty

Senior Cost Manager/Associate - Data Centres

Library/Audiovisual Technician - Ed Support Level 1-Range 2

Psychologist - Student Support Services

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