In-Demand Receptionist Jobs in Schofields, Nsw

Service Advisor - BYD Hornsby
Harmony New Energy Auto Pro Servicing Pty Ltd —Hornsby NSW
- Urgently hiring
- Customer service
- Analysis skills
- Education
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Service Advisor - BYD Hornsby

Harmony New Energy Auto Pro Servicing Pty Ltd
Hornsby NSW

Quick Apply

Job Details

Permanent | Full-time

Qualifications

Automotive repair
Customer service
Analysis skills
Education
Driver Licence
Computer skills
Diploma
Communication skills

Full Job Description

BYD Hornsby, proudly a part of Harmony Auto, a BYD flagship store in NSW, is at the forefront of the electric vehicle revolution in Australia. Harmony Auto is recognised as the biggest importer of luxury and ultra-luxury vehicles from China, offering unparalleled quality and prestige.

We are seeking a motivated Service Advisor to be the vital link between customers and the dealership. In this role, you will manage daily reception duties at the after‑sales service front desk, coordinate maintenance activities, and provide direct support to the Service Manager in achieving departmental goals.

Key Responsibilities

Promote and develop dealership maintenance services
Manage customer maintenance appointments
Receive customers and prepare work orders
Coordinate progress of maintenance work
Prepare vehicles for delivery after maintenance
Handle vehicle delivery and return processes
Follow up with customers to ensure satisfaction
Coordinate ordering of special parts
Implement fair and consistent warranty policies
Support pre-delivery inspections and new car handovers
Provide excellent customer service by addressing inquiries and concerns
Resolve customer issues through proactive follow-up

Qualifications

Education: Diploma or higher in Automotive or related field
Training: Knowledge of relevant laws/regulations

Experience:

3+ years in automotive repair or related industries
1+ year in customer service
Familiarity with BYD/Toyota operations is advantageous

Skills:

Computer proficiency
Strong communication and analytical skills
Valid driver’s license
Attitude: Positive, team-oriented, professional image, resilient under pressure

Apply today, interview ASAP, and Offer next week. An immediate start is preferred!

You must be eligible to work in Australia

Ready to take a giant step in your career? Interstate Candidates are WELCOME.

Company Overview

Please visit our company website for more information

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Service Advisor - BYD Hornsby

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