Work options: Hybrid
About Us
We’re known for being the country’s most popular rewards program, helping over 10 million Australians get more of what they value beyond the checkout. And through our extended network of partnerships with other nationally recognised brands, we make every day simpler, easier and more rewarding for our members. Plus, we’re also the winner of Canstar Blue's 2023, 2024 and 2025 Most Satisfied Customer award for Rewards Programs
But, we're more than the card you carry around in your wallet or the app on your phone! Our diverse team is located all over Australia, and our incredible office is located right in the heart of Melbourne CBD. Staying true to our flexible working policy and people-centric culture, we ensure all our team members are set up to work remotely across Australia. We are outcomes-focused, and everything we do is aligned with our core principles - Own, Act and Inspire.
Your Role
We have five (5) Lead Engineer opportunities available across Member Management and Member Engagement!
Working under the overall technical direction of the Principal Solution Engineer, the Lead Engineer translates agreed solution intent into executable engineering plans for their assigned domain.
The role guides implementation choices, resolves coding and technical execution issues, supports estimation and sequencing, embeds engineering standards, and ensures the team builds with quality, resilience, security, operability and supportability from the outset.
The Lead Engineer provides first-line support for engineer development, delivery confidence and team capability, allowing the Principal Solution Engineer to stay focused on broader solution direction, technical stakeholder engagement and squad-level technical leadership.
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Translate product priorities and agreed technical direction into clear, sequenced and deliverable engineering work within the assigned domain.
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Keep the team focused on safe, maintainable and outcome oriented execution while escalating material risks or trade-offs to the Principal Solution Engineer
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Remain close to the code, system detail and implementation decisions.
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Contribute directly where required, review technical work, support engineers through complex implementation issues and ensure coding practices meet agreed standards.
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Contribute practical implementation insight to solution design led by the Principal Solution Engineer.
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Identify constraints, edge cases, dependencies, technical debt and delivery risks that should inform option selection and technical trade-offs.
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Apply agreed SDLC, CI/CD, DevOps, testing, observability, release and production-readiness practices in day-to-day delivery. Use code review, pairing, examples and team routines to make standards real
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Help the team build secure, resilient, observable, testable and supportable systems.
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Use telemetry, incident learnings, defect patterns and root-cause analysis to reduce rework and improve production outcomes.
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Support estimation, sequencing, dependency identification and release readiness for work within the assigned domain.
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Resolve team-level blockers where possible and escalate material dependencies, architecture, security, cross-domain or prioritisation issues to the Principal Solution Engineer
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Provide day-to-day coaching, feedback, technical guidance, capability uplift and performance input for engineers in the team.
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Help engineers build confidence, judgement and ownership in their craft, escalating formal people or performance matters to the Principal Solution Engineer where required
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Champion responsible use of AI-assisted engineering, automation and developer productivity tooling to improve speed, quality, test coverage, documentation, triage and knowledge sharing within approved security and governance guardrails
Your Experience
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Relevant tertiary qualification or equivalent practical experience in Software Engineering, Computer Science, Technology, Engineering or a related field is desirable.
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Strong understanding of modern software engineering across design, build, test, release, run and continuous improvement.
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Knowledge of cloud-native engineering, APIs, distributed systems, CI/CD, automated testing, observability and operational tooling.
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Understanding of architecture guardrails, secure-by-design practices, production resilience and when to escalate decisions to the PSE, Architecture or Security.
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Working knowledge of product-led delivery and how engineering execution supports member, partner and Flybuys outcomes.
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Understanding of AI-assisted engineering, automation, developer productivity tooling and responsible governance controls.
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Hands-on engineering depth and ability to guide implementation, code quality, maintainability and technical problem solving.
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Ability to translate agreed solution direction into executable engineering plans, clear sequencing and release readiness.
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Strong coaching, feedback, delegation and capability-building skills for engineers.
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Pragmatic judgement across speed, quality, risk, technical debt, operational readiness and maintainability.
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Clear communication of implementation risks, dependencies, tradeoffs and options to PSE, Product, Design, Security, Platform and Operations stakeholders.
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Ability to use AI-assisted engineering and automation responsibly to improve productivity, quality and knowledge sharing.
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Significant hands-on software engineering experience in complex digital, product-led, platform or integration environments.
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Demonstrated experience leading engineering execution in a team, squad or stream, including delivery planning, technical guidance, code review and quality practices.
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Experience improving quality, reliability, observability, testing discipline, release readiness and production support practices.
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Experience managing technical dependencies, delivery risks, blockers and operational readiness issues within agreed guardrails.
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Experience coaching, mentoring or formally leading engineers, including feedback, development support and capability uplift.
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Execution-focused, accountable and willing to stay close to the detail.
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Collaborative and respectful of PSE, Product, Design, Architecture and Security decision rights.
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Pragmatic, quality disciplined and comfortable making trade-offs under ambiguity.
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Coaching-oriented, with a clear focus on growing engineering capability and confidence.
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Root-cause oriented, using data, telemetry and incident learning to improve engineering practice.
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Curious and proactive in applying AI and automation responsibly to improve engineering effectiveness
Your Benefits!
We offer our valued team members a stack of exclusive benefits! To name a few...
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Flybuysflex | work from anywhere, measured on outcomes
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Two well-being days per year!
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Volunteer leave
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Ongoing learning & development programs and opportunities
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My Coles and Wesfarmers team member discount card
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Be Well Programs – Mind/Body/Soul
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Quarterly All Team events
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Hybrid social events
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New starter kit merchandise
Be You, With Us. Apply today!
We value ways of working that work for everyone and use our different strengths to make us stronger. We work hard to make sure everyone’s voice is heard and respected equally, regardless of identity, background, position, ability or lifestyle.
It is a condition of employment that successful applicants undergo a National Police Check prior to commencing.
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