In-Demand Concierge Jobs in Parramatta Nsw

Customer Service Team Leader
City of Parramatta Council —Parramatta NSW
- From $108,795.03 a year
- 8 hour shift
- Customer service
- Supervising experience
- First Aid Certification
- Health insurance
- Employee assistance program
10d
Workplace Experience Concierge
Dentsu —Sydney NSW
- Full-time
- Administrative experience
- Front desk
- Budgeting
- Annual leave
4d
Lobby/Client Suites Concierge
JLL —Sydney NSW
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
5d
Weekend Overnight Concierge
Excel Building Management —Elizabeth Bay NSW
- $30.89 - $38.61 an hour
- Weekends only
- Microsoft Word
- Microsoft Excel
- Customer service
Quick Apply
Lobby/Client Suites Concierge
DAB-Jones Lang LaSalle (NSW) Pty Ltd —Sydney NSW
- Full-time
- Hospitality
- Management
- Customer service
- Health insurance
- Parental leave
Quick Apply
5d
Branch Concierge - Broadway
Commonwealth Bank —Inner West NSW
- Full-time
- Hospitality
- Financial services
- Communication skills
5d
Concierge
SOFITEL —Sydney NSW
- Weekend availability
- Communication skills
- Hotel experience
- Office experience
- Parental leave
- Employee assistance program
Quick Apply
Guest Service Agent - Full Time & Part Time
M GALLERY —Sydney NSW
- Weekend availability
- Customer service
- Hotel experience
Quick Apply
Front Office All Rounder | Guest Services
SOFITEL —Sydney NSW
- Weekend availability
- Hospitality
- Guest services
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
Disability Support Worker (Casual)
Carefinity —Sydney NSW
- $37.18 - $105.00 an hour
- Evening shift
- First Aid Certification
- In-person
Quick Apply
Head Concierge
JLL —Barangaroo NSW
- Hospitality
- Business
- Leadership
- Health insurance
- Parental leave
Front Office All Rounder
Accor Apartments & Realty —Sydney NSW
- Weekend availability
- Hospitality
- Customer service
- Communication skills
Porter
Travel + Leisure Co. —Sydney NSW
- Part-time
- Customer service
- Hotel experience
- Resort
Quick Apply
4d
Receptionist
Next Gen Health & Lifestyle Clubs —Ryde NSW
- CPR Certification
- Customer service
- First Aid Certification
5d
Guest Service Officer
Four Seasons —Sydney NSW
- Part-time
- Customer service
- Front desk
- Communication skills
13d
Guest Service Agent
THE SEBEL —Sydney NSW
- Part-time
- Customer service
- Microsoft Office
- Communication skills
Quick Apply
2d
Guest Service Officer (Overnight)
Four Seasons —Sydney NSW
- Part-time
- Front desk
- Guest services
- Communication skills
13d
Vision Services Manager
EssilorLuxottica —North Sydney NSW
- Full-time
- Hybrid work
- ERP systems
- Microsoft Office
- POS
Guest Services Opportunities - Front Desk & Bell Team
Hyatt Regency Sydney —Sydney NSW
- Part-time
- Customer service
- Communication skills
- Office experience
Guest Services Agent
AccorHotel —Sydney NSW
- Customer service
- Communication skills
- Employee assistance program
Quick Apply

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Customer Service Team Leader

City of Parramatta Council -
Parramatta NSW

Apply Now

Job Details

Full-time
From $108,795.03 a year
10 days ago

Benefits

Health insurance
Employee assistance program
Insurance services

Qualifications

Customer service
Supervising experience
First Aid Certification
Working with Children Check
Leadership

Full Job Description

At a Glance

Work type: 8 hours a week – Sunday ONLY
Salary: From $108, 795.03 (pro-rata)+ 12% superannuation
Employment Type: Part Time Term Contract up to April 2027
Closing date: 9pm, Wednesday 19 August 2026

The City of Parramatta is in the midst of significant growth and transformation. With a community that brings together many cultures, skills and stories, a changing skyline and new investments, this is an exciting time to be part of the journey. Parramatta 2050 gives us a clear picture of where we’re heading; a connected, creative and sustainable City with opportunities for everyone. Every role at City of Parramatta contributes to this next chapter, helping us build a strong, thriving Parramatta for the people who live, work and spend time here.

At Council, we prioritise the safety and wellbeing of children and young people. We are committed to implementing child safe practices to create an environment where children feel safe and included. We screen candidates to ensure their suitability to work with children, this includes conducting National Police Checks, Working with Children Checks, and through reference checks. Our commitment to child safety is explained in Council's Child Safe Commitment Statement.

About the role

The Customer Services Team Leader is responsible for supervising a team to implement and deliver day to day high quality customer experience services, plans and programs and ensuring every interaction is an opportunity to build positive connections between customers and the City of Parramatta.

This position requires the individual to work 8 hours on Sundays only . This is an essential requirement.

On a daily basis you will:

Supervise the Customer Experience Team to deliver core and specific customer service competencies for PHIVE.
Manage the team to execute operational tasks to efficiently welcome and triage, provide information, facilitate online and face to face Council business transactions and query resolution.
Monitor and manage processes, systems and workflows in collaboration with the Security Concierge to maintain the safety and security of the public.
Support the Manager Customer Experience to collect, collate and analyse data to develop reports .

What’s on offer

We are offering an 8-hour part-time term contract for up to April 2027, with a competitive remuneration package from $108, 795.03 (pro-rata)+ 12% superannuation.

The candidate will need to be available to work Sundays only as that is the current operational requirement.

Your employee experience with City of Parramatta includes:

Wellbeing: Employee led networks (ERGs), Fitness passport, Flu vaccinations, Employee Assistance Program (EAP), Ongoing wellbeing initiatives, Health insurance discounts.
Location & Convenience: Central Parramatta location, discounted parking, Novated leasing
Growth: Learning and development programs, leadership pathways, LinkedIn Learning

About you

The successful candidate is someone who brings:

5+ years customer service leadership experience, with a proven track record of achieving objectives.
Demonstrated experience in supervising diverse, multidisciplinary teams to deliver customer service plans and processes.
Demonstrable detailed understanding of the relevant legislative and regulatory requirements applicable to the designated area and the ability to practically apply this knowledge.

To be considered for this role, you must meet the essential requirements in the Position Description, including:
Qualifications/Licences:

Degree or tertiary qualification in customer service, administration, business (or a related discipline) or a significant amount of comparable industry experience in a project lead capacity.
Current First Aid Certificate

Want to know more?

Review our Values Flyer to learn more about the behaviours that guide how we work. Further details about this role can be found in the Position Description .

For a confidential discussion, please contact the Recruitment Team via [email protected]

How to apply

Applications must be submitted online by 9pm, Wednesday 19 August 2026 . Applications submitted by other means will not be accepted.

Please upload:

Current resume and cover letter addressing the Position Description

Please note: Candidates who do not meet the essential qualification and licence requirements may not progress through the recruitment process.

As this is a child-related position, prohibited persons as defined under the NSW Child Protection Act are not eligible to apply.

A Paid Working with Children Check must be uploaded as part of your application. If you do not have a valid Working with Children Check and meet the remaining requirements of the role, please answer your pre-screening questions accordingly and reach out to [email protected] to confirm that your WWCC is in progress.

Council is committed to providing a child safe environment and is guided by the NSW Child Safe Standards | Office of the Children's Guardian. For more information on Council's Child Safe Framework please visit Child Safe | City of Parramatta.

This position requires the preferred candidate to undergo the below pre employment compliance checks.

Criminal history check: A criminal history does not necessarily disqualify a prospective candidate from selection. (Delete if not applicable to this position)

The City of Parramatta supports a drug and alcohol ‑ free working environment. Employees may be subject to random testing.

How we work: Inclusion & Belonging
At the City of Parramatta, inclusion and belonging are central to how we work. We’re building a workforce that reflects our diverse community and value different perspectives and lived experiences. We welcome applications from Aboriginal and Torres Strait Islander peoples, people living with disability, people of all ages, women, culturally and linguistically diverse communities, LGBTQIA+ people, ADF veterans, and others who bring unique perspectives.

We are committed to a fair, inclusive, and accessible recruitment process and support reasonable adjustments throughout recruitment and employment – contact [email protected] for a confidential discussion.

Eligibility: Please note you must be an Australian or New Zealand citizen or a permanent resident in Australia to apply for this position. Applicants holding valid visas may be considered for Casual or Term contracts subject to their visa work conditions.

Apply Now

Refine Your Search

concierge jobs in parramatta nsw

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Guest Services Agent

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