Lead and shape a centralised, state based team of Systems Specialists
Move away from legacy site based support to operate as a true strategic leader across a full state/functional horizon.
Dynamically flex and deploy team capacity across sites to where optimisation, deployments or incident loads are greatest
Welcome to Primary Connect
Primary Connect is the most extensive food and retail supply chain network in Australia and New Zealand. Our 10,000-strong team is an essential part of the expansive Woolworths Group, which encompasses Woolworths Supermarkets and Metro stores, BIG W, Countdown NZ, Quantium, and more. With us, your possibilities are not limited to a single opportunity.
We’re delivering to more than 3,000 retail stores every day (stores like Woolworths, BIG W, Dan Murphy’s, and BWS), but at Primary Connect, we’re more than just a supply chain business. We’re a big team, but every individual plays a pivotal role and leaves a distinctive impact.
Our extensive reach opens up boundless opportunities for learning, growth, and professional development. By raising your hand, fostering relationships, and seizing the moment, you can take control of your own unique path.
What you’ll do
Lead, coach and build capability for a geographically distributed state team of Systems Specialists, driving performance and robust succession planning
Strategically shift your team's resources across state sites to match changing project demands, system stabilisations and incident responses.
Collaborate with Supply Chain Managers (DC Managers) to align systems priorities with operational plans and clear blockers
Own user acceptance testing execution and end to end Access Management
Coordinate testing, deployment and cut over windows for site systems projects
Own local system efficiency outcomes, championing the adoption of AI, automation and Lean/Six Sigma principles to challenge legacy processes
What You’ll Bring
Extensive supply chain experience, highlighted by a proven track record of leading technical or systems oriented teams through change.
Practical expertise working with Blue Yonder WMS & TMS platforms, SAP order integration, Vocollect and Warehouse Control Systems automation partners
Exceptional stakeholder management skills with the confidence to influence senior operational leaders without direct authority
A solid background managing the full lifecycle of system releases, including UAT, Business Verification Testing, cut-over and hypercare.
What you’ll experience
Everything we do is driven by a culture of care for our team, customers and community.
We create a thriving team experience through a culture of belonging that champions safety and wellbeing for our people and partners.
We’re a team-first organisation. We’ll equip you with the necessary training for success in your role and provide continuous career development and learning opportunities.
We offer competitive remuneration and access to a number of employee benefits.
We prioritise sustainability, striving to contribute to a greener, better future. Check out our most recent Sustainability Report to find out how we do it.
A range of programs to help you prioritise and manage your wellbeing, including a competitive leave policy and 24/7 access to the Sonder app.
Everyone belongs at Woolworths Group
Diversity, equity, inclusion and belonging are key to realising our purpose of better together for a better tomorrow. We recognise the value our team’s diversity brings to our business, customers, and communities and that teams with diverse experiences and backgrounds enrich our group and are better able to innovate and solve problems. As one of the largest employers in Australia and New Zealand, we aim to create a truly inclusive workplace where everyone feels that they belong, can be their best selves, and reach their full potential.
We encourage all candidates to apply; please let us know in your application if we can support you with any adjustments in the hiring process.
