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Facilities Manager

DAC-Jones Lang LaSalle (VIC) Pty Ltd -
Melbourne VIC

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Job Details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Microsoft Outlook
Customer service
Microsoft Office
Administrative experience
Driver Licence
AI
Property management
Office experience

Full Job Description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Title: Facilities Manager (Network Coverage) (Australia Post)
Business unit: Facilities
Reporting to Direct: Senior Facilities Manager
Key stakeholders: Australia Post JLL Operations Director, JLL Australia Post account team, wider Facilities colleagues, Australia Post Group Property team

Duties & responsibilities
What this job involves
Delivery of the Facilities Team’s services to operate and maintain the Australia
Post Enterprise allocated portfolio, including any designated financial, technical, maintenance, procurement, asset and vendor management programs, and to provide facilities administration duties in accordance with company policies, procedures and processes.

It is critical for this role to engage with stakeholders across the business to ensure that service delivery expectations are met without introducing financial or tenure risk.

Major Responsibilities

Proactively develop and manage the relationship with the occupier and client

to ensure service delivery expectations are exceeded to facilitate works

Responsible for the delivery of customer and property services to a portfolio

of buildings

Carryout building inspections and complete associated reports within the

governance timeframe for the allocated portfolio

Ensure compliance with regulations / requirements of client contract and all

facilities procedures

Manage administration and organisation of information for analysis and

presentation to senior management team

Assist with any duties as assigned by the Facilities leadership team on an as

needs basis

Proactively contribute to the effective and efficient running of the allocated

portfolio / facilities, and share ideas for continuous improvement

Liaison with facilities vendors, coordinate facilities works as and when

required in conjunction with JLL Projects & Development Services account
team.

Understand the operational and technical requirements of the elements of

the site(s) for which JLL is responsible. Ensure that current contracts are
maintained to provide necessary supplies and services

Ensure compliance with statutory regulations on fire, health and safety

standards to maintain a safe and compliance environment

Deliver facilities-related projects as in line with agreed budget or works plans;

ensuring close interaction with affected business units

Adhere to JLL’s business conduct by ensuring compliance with the firm’s

guidelines, procedures and strategies

Proactive management and monitoring of Help Desk / service outputs to

achieve or exceed standards against agreed key performance indicators and
service level targets and report regularly to key stakeholders or as agreed

Actively encourage an environment that supports teamwork, co-operation &

performance excellence across the portfolio.

Employee Specifics

Tertiary qualifications in Property, Facilities, or Trade related fields desirable

but not mandatory. Demonstrable experience within a similar role will be well
regarded.

2-5 years of proven experience working in corporate real estate / facilities

related fields.

A demonstrated aptitude for the interpretation and analysis of numerical

data with an ability to extract into clear and logical reports with a particular
attention to detail.

Proficient in the use of the MS Office product suite including Word, Excel,

Powerpoint and Outlook.

An understanding that Facilities management services involves the provision

of both reactive maintenance and routine maintenance across the allocated
portfolio with 24-hour call out / contact requirement

As there is a requirement to travel to sites across the allocated portfolio, a

current and valid Driver’s Licence must be held.

Performance objectives

Provide superior client service
Contribute to growth of company
Meet assigned financial targets
Enhance own professional and personal skills

Key skills

Prior experience in facilities, property management, hospitality or related

field preferred

Knowledge of local occupational health and safety requirements, critical

facilities and vendor management for specialised services is advantageous

Understanding of basic technical aspects of property (Computer Room Air

conditioning, Chiller system, Fire Protection system, Mechanical & Electrical
system, BMS system) is advantageous

Experience in front and back office processes is required with strong

administration skills, preferably in the FM space

Strong customer service focus with excellent people skills and ability to

interact with a wide range of client staff and demands

Strong PC literacy and proven ability to manage daily activities using various

systems, including the internet and e-mail functions

Demonstrated experience with continuous improvement initiatives
Demonstrated experience with client reporting and preparation of reports
Likes being part of a high performing team.

Location:

On-site –Melbourne, VIC

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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