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Hospitality and Catering Manager

Ventia Pty Limited -
Tindal Raaf NT

Apply Now

Job Details

Contract
$80,000 - $95,000 a year
13 days ago

Qualifications

Catering management
RSA
Customer service
Hospitality Management
Food safety
Leadership

Full Job Description

reqId: 167837

Category: Hospitality, Sport & Recreation

Location: Tindal, Northern Territory, 0853

Permanent

Hospitality & Catering Manager
RAAF Base Tindal $80,000 - $95,000 Plus Super

Not every hospitality role is about taking orders, carrying plates, or managing a restaurant floor.

This one is about creating an exceptional experience for Defence personnel, leading a diverse team, running high-quality hospitality operations, and making sure everything behind the scenes works exactly as it should.

We're looking for a Hospitality and Catering Manager to lead the day-to-day operation of Defence mess facilities at RAAF Base Tindal. You'll oversee hospitality services, bars, events, functions, customer experience, presentation standards, compliance, and a team that keeps the operation running smoothly.

What's on offer?

Salary between $80,000 - $95,000 + Super
A newly established leadership role with the opportunity to make your mark
The autonomy to run your department and lead your team your way
Exposure to a broad range of services within a major Defence contract
A supportive manager who values ownership, initiative and accountability
Career development opportunities within one of Australia's largest essential services businesses
The chance to live and work in one of Australia's most unique regions

The role
Leading a team across hospitality, bars, catering support and guest services, you'll be responsible for ensuring Defence members receive a consistently high standard of service while maintaining operational excellence.

Responsibilities

Leading and developing Mess Managers, bar staff, hospitality attendants and support teams
Managing hospitality operations across Defence mess facilities
Overseeing bars, formal functions, special events and hospitality activities
Building strong working relationships with Defence personnel and key stakeholders
Managing rosters, staffing requirements and workforce planning
Monitoring presentation, cleanliness and facility standards
Supporting financial processes, stock management and reporting
Ensuring compliance with food safety, HACCP and SHEQ requirements
Creating a positive customer experience across all service touchpoints

About you

A people-first leader who can build rapport with a wide variety of personalities
Comfortable working within structured processes and compliance requirements
Resilient, adaptable and able to thrive in a dynamic operational environment
Hands-on when needed and willing to jump in to support the team
Empathetic, approachable and confident leading diverse teams
Strong enough to have difficult conversations while remaining collaborative
Professional, discreet and trusted by both staff and stakeholders
Driven by delivering high standards rather than simply getting through the day

What you need to know
This is a leadership role within a 7-day-a-week operation.

The hospitality and catering service at RAAF Base Tindal operates from 5:30am until close, seven days a week. While the role is based on a 38-hour week, your hours will flex to meet operational requirements, special events, business needs and team support requirements.

We're looking for someone who understands that great hospitality leadership means being present when it matters, supporting your team, and ensuring the operation runs smoothly.

Requirements

Australian Citizenship is essential
Ability to obtain and maintain a Defence Security Clearance
RSA Certificate (or willingness to obtain)
Hospitality leadership, catering, accommodation or service operations experience
A genuine passion for customer service and people leadership

About Ventia
As a leading services provider, we maintain, operate, and manage the essential infrastructure that makes modern life possible across Australia and New Zealand. With more than 35,000 employees and subcontractors across 400 sites, joining Ventia means becoming part of a team that values its people, supports career growth, and helps everyone go further towards their full potential.

Our commitment to Fairness, Inclusion and Respect shapes how we lead, collaborate, hire and support one another. We welcome applications from people of all ages, abilities and backgrounds, including Aboriginal and Torres Strait Islander peoples, and people of all genders, identities, sexual orientations, beliefs and caring responsibilities. We are dedicated to providing an accessible recruitment process and encourage you to request adjustments at any stage.

How to apply
Click the Apply Now button to start the journey to find your further with Ventia.

Position Reference Number: 167837

Apply Now

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