Library Technology Officer
Community & Culture
Permanent Full Time
Hervey Bay
- Stream A Level 3 - $83,245 plus superannuation
- +9-day fortnight
At Fraser Coast Regional Council our people are our most important asset and central to achieving our purpose of Building Better Communities Together.
What we are looking for:
We’re seeking a customer-focused technical professional who can support and enhance our library’s technology systems and services. You’ll bring strong troubleshooting and cloud technology skills, a proactive approach to improving systems with an attention to detail, and the ability to provide digital solutions and support to both staff and customers.
What your day will look like:
- Provide technical support and troubleshooting for library systems, hardware, software, and digital platforms.
- Support the development, integration, and maintenance of library technologies and digital services.
- Assist with the implementation and ongoing improvement of digital systems to ensure reliability and performance.
- Contribute to technology projects, including upgrades, testing, rollout, and continuous improvement initiatives.
- Deliver digital programs and support while maintaining system security, compliance, and vendor relationships.
Please click here to view a full position description.
What you’ll need for success:
- Working with Children Blue Card (or the ability to obtain prior to commencement).
- Valid Queensland Class C or CA driver licence (provisional or open).
- Strong customer service skills with the ability to engage effectively with a diverse range of stakeholders, including the public.
- Ability to troubleshoot and maintain hardware, software and networked systems in a customer-focused environment.
- Demonstrated knowledge of library systems, digital resources, databases and emerging technologies.
- Demonstrated knowledge of cloud technologies, particularly Microsoft Azure and Intune deployment.
- Demonstrated knowledge of Microsoft and Linux server and client operating systems, virtual machine (VM) technologies and basic networking.
What’s nice to have:
- Certificate IV or higher qualification in Information Technology.
- Certificate IV in Workplace Assessment and Training, or willingness to obtain.
- Experience with public library systems, information and library technologies, or related technologies environments.
- Experience with emerging technologies such as coding, robotics, makerspace tools and audio-visual solutions.
- Experience maintaining websites, intranet, social media platforms and database systems.
We understand that not all candidates will meet every selection criterion. If you have the right approach and the ability to contribute effectively, we welcome your application.
Benefits of Working with Council
Committed to providing quality services to our community, we strongly support an inclusive and values driven culture, recognising your individual skills, knowledge and talent. As part of this we have implemented our Leadership Development Program, Boss to Coach.
We also create innovative solutions to labour shortages through our TEMPO program which has been recognised by our HR peers nationally in 2022, as well as winning the LGMA 2023 Excellence in Innovation award. Click here to review our Employee Value Proposition.
What we Offer:
- Values based culture
- Employee discount shopping program
- Professional development
- Flexible working arrangements including work from home
- Study assistance program
- Novated leasing
- 24/7 access to Employee Assistance Program
- Paid maternity and paternity leave
- Paid emergency services leave
- Uniform subsidy
- Years of service rewards
Apply now:
Applications close 11pm on Thursday 30 July 2026 - subject to change pending qualified applications received.
A cover letter outlining your suitability for the role, and a current resume is required.
For further details please contact Mark Shelton, Library Technology Coordinator at
[email protected]
Fraser Coast Regional Council is an Equal Employment Opportunity employer.
