In-Demand Technical support Jobs in Preston, Vic

Technical Support Engineer | Medical Devices
Draeger —Notting Hill VIC
- Full-time
- CRM software
- Management
- Communication skills
- Parental leave
- Employee assistance program
System Administrator and Coordinator
Australian Childhood Foundation —Abbotsford VIC
- $80,000 - $85,000 a year
- Contract
- Computer Science
- Working with children
- Bachelor's degree
- Employee assistance program
15h
Service Desk Manager
First Focus —Melbourne VIC
- $110,000 - $145,000 a year
- Full-time
- Hybrid work
- Azure
- Management
- Communication skills
- Paid training
Quick Apply
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
7d
Service Desk Specialist
WorkJam, Inc. —Melbourne VIC
- On call
- Bilingual
- Software troubleshooting
- Customer service
- Referral program
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
10d
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
Functional Support Analyst, Clinical / Patient & Client Management System
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Recruiting
3d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
Senior Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
4d
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
10d
Senior IT Support Officer
BioAgilytix —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
Quick Apply
3d
Computer Network Support
Medical iT —Melbourne VIC
Senior Paraplanner – Technical & Advice Support
Focus Partners Australia & Escala Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Quick Apply
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills

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Technical Support Engineer | Medical Devices

Draeger -
Notting Hill VIC

Apply Now

Job Details

Permanent | Full-time

Benefits

Parental leave
Employee assistance program

Qualifications

CRM software
Management
SAP
Driver Licence
Communication skills

Full Job Description

Salary:

+ Bonus + Super

Location:

Notting Hill

Employment Type:

FP - Full-Time Permanent

Department:

Head Office Medical Service

Contribute to our mission, Technology for Life.

Reporting to the Technical Support Team Leader, the Technical Support Engineer will be based at our Notting Hill head office in Victoria. You will play a key role in delivering effective service as directed (geographically, by product, by task, etc.) to achieve customer satisfaction, revenue, and contract development.

Key responsibilities of this role include, but are not limited to:

Inbound customer service calls, initial screening for prioritisation, and phone support;
Record service calls into the database for action;
Timely and effective handling of service requests;
Coordinate and perform “return to base” preventative maintenance;
Assembly, configuration, and testing of new devices;
Ensure service loan devices are fully maintained and in requisite working order;
Provide additional on-site breakdown service and/or preventative maintenance resourcing to support customers across ANZ;
Convey potential leads to the Sales team;
Identify and report quality issues from the field to internal stakeholders;
Apply a compliance focused mindset across all operations, and;
Always ensure a safety-first approach.

The ideal candidate will be equipped with the following attributes:

Tertiary qualification in Biomedical or Electronics Engineering;
3+ years’ experience in the Medical Devices industry;
Workshop or Field Service experience;
Desire and ability to efficiently learn technical products;
Proficiency with SAP, CRM, and Microsoft tools;
Adaptability and readiness to handle multiple, changing priorities in a fast-paced environment;
Team player with a positive attitude and willingness to learn;
Exemplary understanding of compliance rules and ability to act as a role model in upholding and promoting compliance standards, and;
Excellent customer focus, problem solving, analytical, organisational, task management, and communication skills;
Current Drivers License.

Make a difference – and be rewarded accordingly.

4 weeks’ Purchased Leave;
Company paid Parental Leave, including Superannuation;
Personal and tailored coaching for transitioning in and out of Parental Leave;
Genuine and dedicated career and retirement planning and support;
Corporate Social Responsibility (CSR) partnerships;
Birthday and Service Anniversary vouchers;
Exclusive membership with our Health & Wellbeing partner, offering a wide array of discounts;
Employee Assistance Program (EAP) for you, and your family;
Flat structure and open doors, giving you access to everyone in the business, and;
Structured leadership programs, mentoring initiatives, and global learning platforms.

We are passionate about everything we do. And we do it for Life.

Draeger is a globally trusted company with a well-established brand and reputation for our commitment to saving lives since 1889. We create technology and solutions to protect everyone’s great asset: their life. From hospitals to heavy industry, mining and fire rescue, people around the world rely on our products: state-of-the-art technology that combines real engineering with the digital future.

With their heart and soul, our employees are paramount to our success in protecting lives in the community. Our corporate culture is underpinned by authenticity and guided by the pillars of trust, respect, and social responsibility. The work we do provides all our employees with pride and a sense of deep purpose that is rare to find.

We welcome applications from all qualified candidates, regardless of age, gender, sexual orientation, disability, ancestry, ethnicity, national origin, cultural background, faith, marital, veteran, or social status. If you require any adjustments to be made during the application process to assist with access, please let us know.

Draeger is an Equal Opportunity Employer and committed to a respect, fairness, and transparency. Everyone is unique and each Draeger employees contributes to our inclusive and diverse workplace.

Read more about having a career – not just a job – at Draeger by viewing our Careers page: https://www.draeger.com/en_aunz/Career

Applicants must demonstrate the right to work in Australia.

No agency assistance is required.

Working at Dräger

Dräger is a company with life in its veins – from more than 15,000 employees. Without their enthusiasm, boldness and personality, we wouldn't be where we are today: a world leader in medical and safety technology. We know how important every single employee is for our company. Therefore, we work to improve their lives, both on the job and after hours.

Apply Now

Refine Your Search

technical support jobs in preston, vic

Technical Support Engineer | Medical Devices

System Administrator and Coordinator

Service Desk Manager

IT Procurement Specialist

Network Administrator

Intermediate Service Desk Technician

Service Desk Specialist

Microsoft M365 Systems Administrator

Customer Service Desk Lead (Technical)

Service Desk Engineer

Functional Support Analyst, Clinical / Patient & Client Management System

Senior System Development Engineer, Core Networking (Relocation support available)

Senior Service Desk Officer

Sitecore Systems Administrator

Senior IT Support Officer

Computer Network Support

Senior Paraplanner – Technical & Advice Support

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Senior Systems Administrator

Senior Paraplanner – Technical & Advice Support

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