In-Demand Full stack Jobs in West End, Qld

Customer Success Manager
Momentus Technologies —Chermside QLD
- Microsoft Outlook
- Salesforce
- AI
Quick Apply
8d
Infrastructure and Facilities Lead
Metrea —Brisbane QLD
- Contract
- Engineering
- Bachelor's degree
- In-person
- Health insurance
- Annual leave
Quick Apply
Head of Engineering
Cubiko Pty Ltd —Brisbane QLD
- Full-time
- SQL
- AWS
Quick Apply
Senior Data Consultant
Employment Hero —Brisbane QLD
- Full-time
- Azure
- SQL
- AWS
9h
Senior AI Sales Executive
Simpro —Eight Mile Plains QLD
- Full-time
- Sales
- Office
- AI
- Parental leave
- Employee assistance program
Quick Apply
5d
Sales Executive | CHANNEL Surveillance & Networking
Leader Computers —Archerfield QLD
- Communication skills
3d
Trade Compliance Leader
Metrea —Brisbane QLD
- Health insurance
- Annual leave
Quick Apply

More jobs to discover

Find similar jobs that you might be interested in.

Infrastructure and Facilities Lead
Metrea —Brisbane QLD
We welcome applications from all qualified candidates and make hiring decisions based on capability, potential and alignment with our values.
Quick Apply
Building Surveyor
Bureau Veritas —Brisbane QLD
Access to Cliqit, an employee retail discounts portal. Successful completion or undertaking of a relevant University degree (local or internationally recognised…

I want to receive the latest job alert for full stack in west end, qld

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

full stack jobs near west end, qld

Engineer jobs in Brisbane QLD

Mechanical Engineer jobs in Brisbane Qld

Software Engineer jobs in Northern Territory

Startup Software Engineer jobs in Sydney Nsw

Entry Level Engineer jobs in Perth Wa

Graduate Civil Engineer jobs in Melbourne Vic

Customer Success Manager jobs in Bondi Nsw

Concession Manager jobs in Bundoora Vic

Customer Success Manager jobs in Victoria

Customer Success Manager jobs in Golden Grove Sa

Customer Success Manager jobs in Banora Point Nsw

Operations Manager jobs in Melbourne Vic

Finance Manager jobs in Perth Wa

Zara, Sales Assistant jobs in Melbourne Vic

Senior Sales Executive jobs in Barangaroo Nsw

Senior Sales Executive jobs in Macquarie Park Nsw

Senior Sales Executive jobs in Darwin Nt

Senior Sales Executive jobs in Melbourne Vic

Senior Psychologist jobs in Beacon Hill Nsw

Sales Assistant Mature jobs in Melbourne Vic

Customer Success Manager

Momentus Technologies -
Chermside QLD

Quick Apply

Job Details

8 days ago

Qualifications

Microsoft Outlook
Enterprise software
Salesforce
AI
Communication skills

Full Job Description

Description:

At Momentus, we empower our customers around the world to bring extraordinary events to life. Our Customer Success team plays a vital role in making this happen, serving as strategic partners to maximize value, foster deep product adoption, and nurture long-term relationships.

As a Customer Success Manager at Momentus, you’ll be at the heart of our customers' journey, building and maintaining strong relationships to ensure their success and satisfaction. You’ll drive product adoption, identify growth opportunities, and serve as a trusted advisor, working closely with customers to understand their goals, support strategic planning, and build executive alignment. Your role is to help customers unlock the full potential of our solutions and maximize their ROI, making a real impact on their success. If you're passionate about empowering customers, driven to add value, and eager to collaborate within a dynamic team, we’d love to see how you can help define the future of Customer Success at Momentus.?

Responsibilities:?

Align on strategic goals and establish a mutual success plan that serves as a foundation for long-term customer success and shared outcomes.
Facilitate smooth transitions post-implementation, ensuring KPIs are met and remain relevant throughout the customer journey.
Build strong relationships by understanding customer needs and conducting regular check-ins to monitor satisfaction and account health, including engagement with senior stakeholders and executive sponsors where appropriate.
Develop deep expertise in our solutions to create value for customers, delivering best practices, insights, and ROI-focused guidance while highlighting the benefits of new features and updates.
Demonstrate a commitment to continuous learning and staying current with product innovation, emerging technologies, and AI-driven capabilities.
Identify and act on upsell and cross-sell opportunities, collaborating with teams to drive renewals, manage challenges, and increase retention.
Communicate complex ideas effectively to all stakeholders, using active listening and providing regular updates on key initiatives.
Cultivate customer advocates for testimonials, case studies, and referrals, and streamline feedback for internal teams.
Leverage data and analytics to track customer goals and drive outcomes, using trends to make data-driven recommendations during reviews.
Encourage the use of self-service resources, such as knowledge bases, to empower customers and boost satisfaction.
This is a remote role; however, periodic travel is required. Customer Success Managers are expected to attend customer onsite visits, company meetings, and team events as needed.
Tech Stack: Microsoft 365 (Outlook, Teams, OneDrive), Zoom, Gong, Rocketlane, Salesforce, Gainsight, and AI-powered productivity tools including Microsoft Copilot.

Requirements:

Previous experience with the Momentus Enterprise platform is highly regarded.
Strong communication and interpersonal skills.
Ability to understand technical concepts and explain them to non-technical audiences while adapting to evolving products, technologies and customer requirements.
Problem-solving and conflict resolution skills.
Familiarity with customer success tools (e.g. Gainsight) and Salesforce. Experience using AI tools such as Microsoft Copilot, Claude, ChatGPT, Hook, or similar solutions is highly regarded.
Results-driven with a focus on customer satisfaction and retention.
Events industry experience is a plus. Experience working with Enterprise software platforms or similar software platform will be considered.

Quick Apply

Refine Your Search

full stack jobs in west end, qld

Customer Success Manager

Infrastructure and Facilities Lead

Head of Engineering

Senior Data Consultant

Senior AI Sales Executive

Sales Executive | CHANNEL Surveillance & Networking

Trade Compliance Leader

More jobs to discover

I want to receive the latest job alert for full stack in west end, qld

Related Searches

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected