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Assertive Case Worker

St Patrick’s Community Support Centre -
Fremantle WA

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Job Details

Full-time
$15,900 a year
7 hours ago

Benefits

Employee assistance program
Salary packaging

Qualifications

Crisis intervention
Microsoft Office
Case management
Care plans
Communication skills

Full Job Description

Description

Delivered by St Pat’s, the Family Support Program supports families experiencing crisis as a result of homelessness, offering a specialised service and strong referral pathways of support to improve safety and stability within the family unit until sustainable housing can be found.

Main Duties

Fantastic opportunity to be part of St Pat's new Family Support Program
Full-time position (37.5 hours per week) with salary packaging benefits available
Be part of a growing team with strong organisational values and culture
Flexible working options - Level 4/5 depending on experience

Who are St Pats?

St Patrick's Community Support Centre Limited (or St Pat's as it is affectionately known) is an award-winning not-for-profit homelessness support service and community housing provider. We have been working side-by-side with vulnerable people in the South Metropolitan region of Perth for more than 50 years. Our mission is to end homelessness in our community.

To achieve our mission, we work in partnership with government and human services agencies, businesses, and the broader community to provide a range of high-quality services delivered to break the cycle of poverty and disadvantage. These include housing, health and dental care, crisis intervention and emergency relief, social inclusion, and specialist support services.

Our collaborative integrated and person-centred approach allows us to be there for people at every stage of their journey out of homelessness.

About the Program

About the Role

The Assertive Case Worker provides outreach based, client-centred support to families at risk of or experiencing homelessness. The role focuses on building strong relationships with families in complex situations, supporting them to stabilise their housing, strengthen family functioning and access relevant services.

Key Responsibilities will include:

Provide assertive outreach and intensive case management to families experiencing or at risk of homelessness.
Conduct comprehensive assessments of housing, financial, safety and wellbeing needs.
Work to identify and engage the target groups within Housing First frameworks and best practice principles.
Develop, implement and regularly review client centred, child centred and strengths-based case plans in collaboration with families.
Support families to navigate the housing system, including accessing crisis, transitional and long term accommodation options.
Provide activity-based work and/or daily living skills support based on an established care plan and risk assessment.
Assist with applications, referrals, and advocacy across housing, Centrelink, mental health, drug and alcohol, family violence and legal systems.
Provide support or link in with external supports to address the wellbeing of child/children in the family structure.
Respond sensitively to the effects of trauma, intergenerational disadvantage, and cultural identity.
Support parents in improving parenting capacity, routines and household stability.

Essential Criteria

Qualifications in relevant areas such as Social Work, Psychology, Community Services or related field.

Demonstrated experience in case management with families, particularly in the homelessness, housing or child and family services sectors.

Understanding of the drivers and impacts of homelessness, family violence, poverty and trauma.

Strong interpersonal and engagement skills, including with clients from Aboriginal and Torres Strait Islander Diverse backgrounds.

Ability to work independently in outreach settings and manage competing demands.

Sound knowledge of relevant legislation, service systems and referral pathways.

High level of written and verbal communication, including documentation and advocacy.

Experienced and competent in the use of Microsoft office and client reporting systems.

Knowledge and understanding of diversity, gender and social inclusion, particularly Aboriginal culture.

In return we offer:

Value based organisation working towards ending homelessness
Growing organisation with a fantastic culture
Salary packaging up to $15,900
Additional Bonus leave at Christmas as well as paid leave day on your birthday
Access to an Employee Assistance Program

If this is the role for you, please demonstrate your capability by providing evidence of how you meet the Essential Criteria in your Cover Letter, attaching your CV with references.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Shortlisting will commence as soon as possible, so if you want to work for an organisation making positive changes to the community APPLY TODAY!

PD - Assertive Case Worker (FSP) -Jan 2026.docx

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