Classification: Administrative Services Officer Class 4
Salary: $86,750 - $93,416 plus superannuation
Position No: 72050
Directorate: Justice and Community Safety
Advertised (Gazettal date): 14 July 2026
Contact Officer: Laura Cilesio on [email protected] or (02) 6207 5510
Details: This role will sit primarily within the ACT Intermediary Program. As a Program Administration Officer within the Program, you will work with a multi-disciplinary team to support intermediaries and other Program Administration staff in the day-to-day operations of intermediary services across the ACT. You will work collaboratively with internal and external stakeholders to ensure intermediaries are allocated appropriately to all police, court and other legal referrals received daily by the Program. You will also undertake discrete, ad hoc, administrative tasks as they arise and will have opportunities to support intermediaries as a ‘responsible third party’ at communication assessments for vulnerable witnesses.
Where there is capacity, you will provide support to Victim Support ACT to assist with any administrative tasks, primarily related to counselling and managing a shared inbox. This may be up to two or three days a week, depending on the administrative needs of the service.
We are committed to creating an inclusive environment where people with diverse thoughts, lived experience, and perspectives can thrive and contribute their unique talents to the ACTPS and ACT community. We encourage Aboriginal and Torres Strait Islander people, people with disability, people with culturally and linguistically diverse backgrounds, veterans, younger and older workers, and people with diverse genders, sexes and sexualities to apply.
Eligibility/Other Requirements:
Highly desirable:
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Experience working with stakeholders in the ACT criminal justice system.
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Experience working with people with a diverse range of communication and/or developmental needs including First Nations people, people from a multicultural background, children, young people, people with a disability and older people would be highly regarded.
Required:
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Prior to commencing this role, a current registration issued under the Working with Vulnerable People (Background Checking) Act 2011 is required. For further information on Working with Vulnerable People registration refer to: Apply for or renew a WWVP registration - Access Canberra.
Notes: This is a temporary position available for a period of 12 months from 17 August 2026 up until 16 August 2027. A Merit Pool will be established from this selection process and will be used to fill vacancies over the next 12 months. Selection may be based on application and referee reports only. Due to the operational demands of the Program, the role is primarily office-based and hours are full-time.
How to Apply:
To apply for the position, please provide:
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A pitch of no more than two-pages describing how your knowledge, experience and qualifications meet the skills and capabilities required by this role with regard to the ‘What You Require’ section of the attached Position Description.
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A curriculum vitae that outlines your skills and experience.
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Contact details for two referees.
Applications should be submitted .
Note: Under the ACTPS employment framework you may be placed in another role where required for the efficient administration of the service.
Where an offer of employment is for a fixed-term period, any related temporary contracts within the Territory will be issued in compliance with the requirements and applicable exceptions outlined in the Fair Work Act.
The ACT public service is committed to closing the gap, underpinned by the belief that when Aboriginal and Torres Strait Islander people have a genuine say in the design and delivery of policies, programs and services that affect them, better life outcomes are achieved. More information can be found here ACT Closing the Gap Implementation Plan - ACT Government Transparency Portal.
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This is a temporary position available for a period of 12 months from 17 August 2026 up until 16 August 2027.
