In-Demand Head café manager Jobs

Customer Service Agent
Probe CX —Joondalup WA
- 8 hour shift
- Recruiting
- Paid training
- Fuel discount
Assistant Principal Range 1: Improvement & Innovation
Government schools —Bendigo VIC
- Full-time
- Communication skills
- Negotiation
6h
Head of Customer Platform (Salesforce)
Bunnings —Hawthorn East VIC
- Full-time
- CRM software
- Salesforce
- Leadership
- Parental leave
7d
Oncology/Haematology CMO
St Vincent's Health Australia —Inner West NSW
- Full-time
- University
- Patient care
- Communication skills
Business Development Manager
Linkforce —Perth WA
- Business development
- Communication skills
- Negotiation
- Gym membership
22h
Business Assistant
Cherry Beans Coffee Pty Ltd —Rydalmere NSW
- $26.44 - $29.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
23h
Payroll Officer
Churches of Christ —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
7d
Catering, Cleaning & Waste (CCW) Operations Manager
World Rugby —Sydney NSW
- Full-time
- Cleaning
- In-person
- Leadership
- Work from home
14d
Kitchen Hand
Hervey Bay RSL —Pialba QLD
- Weekend availability
- Hospitality
- Customer service
- Organisational skills
- Free parking
- Employee discount
9d
2026-2027 Sales Ordering IBL/Internship (12 months)
Mercedes-Benz Group AG —Mulgrave VIC
- Full-time
- Business
- Internship
- Employee assistance program
Senior Theatre Technician (TSC)
Cabrini Health —Brighton VIC
- Monday to Friday
- Hospital experience
- Commuter assistance
2d
Head of Cyber GRC
News Corp —Melbourne VIC
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
3d
Head of Cyber GRC
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Analysis skills
- APIs
- AI
- Parental leave
4d
Business Development Manager Associate
Murphy Builders QLD Pty Ltd —Mooloolaba QLD
- Full-time
- CRM software
- Office
- Administrative experience
Quick Apply
Head of Engineering AI & Data
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Master's degree
- AWS
- Financial services
- Parental leave
8d
Orderly - Perioperative Services Brighton
Cabrini Health —Brighton VIC
- Monday to Friday
- Hospital experience
- Commuter assistance
2d
Manufacturing Test Engineer
Codan Limited —Greater Adelaide SA
- Full-time
- Bachelor's degree
- In-person
- Manufacturing
8d
Head of Engineering AI & Data
News Corp —Melbourne VIC
- Full-time
- Hybrid work
- Master's degree
- AWS
- Financial services
- Parental leave
6d
Optometrist - Morayfield
Oscar Wylee —Morayfield QLD
- Full-time
Quick Apply
Childcare Cook | Stanwell Park Early Learning
Big Fat Smile Group LTD —Stanwell Park NSW
- Part-time
- Employee assistance program
Quick Apply

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Customer Service Agent

Probe CX -
Joondalup WA

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Job Details

Full-time

Benefits

Paid training
Transportation links
Fuel discount

Qualifications

Call centre
Recruiting

Full Job Description

Launch your professional office career with Western Australia’s largest energy retailer! Based right in the heart of Joondalup, this Monday to Friday role offers stable hours, intensive high-level training, and dedicated team support to set you up for long-term customer service success.

Work-Life Balance: Monday to Friday roster with no weekends or public holidays.
Full-time Training & Support: 13 days of paid training followed by 4 weeks of dedicated floor support.
Prime Joondalup Location: Centrally located, vibrant team environment close to public transport and cafes.

About the Role

As a Customer Service Agent, you aren't just answering phones; you are a problem solver for Western Australian households. You’ll be the "all-rounder" who helps customers navigate their energy needs—from explaining billing and usage to providing technical support for their online portals.

This is a role for those who enjoy the "investigative" side of customer service. You’ll manage meter inquiries and re-connections while using your empathy to identify customers in financial hardship, helping them set up tailored payment plans that actually make a difference.

What’s In It For You?

The Schedule: Monday to Friday, 38 hours per week (Rotating roster 7am – 7pm).
Paid Training: 13 days of comprehensive, paid training to set you up for success, followed by a 4-week consolidation period with dedicated floor support.
Flexibility: While training is Full-Time, we offer Full-Time, and Part-Time roles thereafter. Please note, Part-Time candidates must be able to commit to full 8 hour days for the initial 13 days of training.
Perks: Access to Flare Discounts (save on groceries, fuel, and fashion) plus a robust 24/7 Wellness & Mental Health program.
Culture: A diverse, high-performance environment where you are encouraged to bring your 100% authentic self to work.

What We Are Looking For

You don’t need years of call center experience to excel here. We value transferable skills from retail, hospitality, or any fast-paced customer-facing role.

Tech Savvy & Multitasking: Ability to navigate multiple screens and tabs simultaneously while actively listening to a customer and accurately logging notes.
Numerical Accuracy & Problem Solving: Sharp basic math skills and an analytical mindset to accurately evaluate data and calculate solutions.
Resilience & Composure: A patient approach with the ability to maintain a calm, professional head in a fast-paced environment.
Reliability: Commitment to either a 20 July or Mid August start date and the initial 13 days of mandatory full-time training.
Communication: Clear, empathetic, and professional verbal and written skills.

Our Hiring Process (Fast-Tracked)

We know you want to start earning quickly. Our process is streamlined to get you an answer fast:
AI Phone Call: A quick, automated intro to see if we're a match.
Phone Screen: A chat with our recruitment team.
Candidate Experience Day: Visit us for an Assessment Centre to see the site and meet the team.
Final Decision: Senior Contact Centre Manager review and background checks.
Ready to start your new career? Click 'APPLY' now to begin your journey!

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!

Apply Now

Refine Your Search

head café manager jobs

Customer Service Agent

Assistant Principal Range 1: Improvement & Innovation

Head of Customer Platform (Salesforce)

Oncology/Haematology CMO

Business Development Manager

Business Assistant

Payroll Officer

Catering, Cleaning & Waste (CCW) Operations Manager

Kitchen Hand

2026-2027 Sales Ordering IBL/Internship (12 months)

Senior Theatre Technician (TSC)

Head of Cyber GRC

Head of Cyber GRC

Business Development Manager Associate

Head of Engineering AI & Data

Orderly - Perioperative Services Brighton

Manufacturing Test Engineer

Head of Engineering AI & Data

Optometrist - Morayfield

Childcare Cook | Stanwell Park Early Learning

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