In-Demand Head café manager Jobs

Customer Service Agent
Probe CX —Joondalup WA
- 8 hour shift
- Recruiting
- Paid training
- Fuel discount
Cafe Attendant: Darlington Beach Resort
NRMA Parks and Resorts —Coffs Harbour NSW
- Weekend availability
- Customer service
- Restaurant experience
- Café
- Gym membership
- Referral program
Quick Apply
Business Development Manager – Commercial
REA Group —Sydney NSW
- Full-time
- Hybrid work
- Management
- Sales
- Data analysis skills
- Parental leave
2d
Fleet & Bus Operations Manager
World Rugby —Sydney NSW
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Work from home
1d
Social Worker - Grade 2
Cabrini Health —Brighton VIC
- Part-time
- Discharge planning
- Social Work
- Hospital experience
- Commuter assistance
Analyst, Asset Allocation
Challenger —Sydney NSW
- Full-time
- Hybrid work
- Microsoft Excel
- Computer Science
- Engineering
- Parental leave
14d
Management Accountant
Mineral Resources —Osborne Park WA
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
SEO Specialist
King Kong —South Yarra VIC
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick Apply
Retail Store Manager - Warringah Mall
Oscar Wylee —Brookvale NSW
- Up to $70,000 a year
- Full-time
- Leadership
- Communication skills
Quick Apply
Risk & Compliance Manager
News Corp —Melbourne VIC
- Contract
- Hybrid work
- Financial services
- Café
- Parental leave
1d
Risk & Compliance Manager
REA Group —Richmond VIC
- Full-time
- Hybrid work
- Financial services
- Café
- Parental leave
2d
Apprentice Chef
Catholic Diocese of Maitland-Newcastle —Newcastle West NSW
- Temporary
- Hospitality
- Café
- Communication skills
- Parental leave
- Gym membership
Quick Apply
Kitchen Hand
Southern Metropolitan Cemeteries Trust —Dandenong VIC
- Part-time
- Hospitality
- Heavy lifting
- Café
- Parental leave
2d
Logistics Venues & Materials Manager
World Rugby —Sydney NSW
- Weekend availability
- Microsoft Excel
- Leadership
- Work from home
13d
Oncology/Haematology CMO
St Vincent's Health Australia —Inner West NSW
- Full-time
- University
- Patient care
- Communication skills
Head of Customer Platform (Salesforce)
Bunnings —Hawthorn East VIC
- Full-time
- CRM software
- Salesforce
- Leadership
- Parental leave
6d
Payroll Officer
Churches of Christ —Brisbane QLD
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Annual leave
- Employee discount
6d
Business Development Manager
Linkforce —Perth WA
- Business development
- Communication skills
- Negotiation
- Gym membership
15h
Catering, Cleaning & Waste (CCW) Operations Manager
World Rugby —Sydney NSW
- Full-time
- Cleaning
- In-person
- Leadership
- Work from home
13d
Business Assistant
Cherry Beans Coffee Pty Ltd —Rydalmere NSW
- $26.44 - $29.00 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
16h

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Customer Service Agent

Probe CX -
Joondalup WA

Apply Now

Job Details

Full-time

Benefits

Paid training
Transportation links
Fuel discount

Qualifications

Call centre
Recruiting

Full Job Description

Launch your professional office career with Western Australia’s largest energy retailer! Based right in the heart of Joondalup, this Monday to Friday role offers stable hours, intensive high-level training, and dedicated team support to set you up for long-term customer service success.

Work-Life Balance: Monday to Friday roster with no weekends or public holidays.
Full-time Training & Support: 13 days of paid training followed by 4 weeks of dedicated floor support.
Prime Joondalup Location: Centrally located, vibrant team environment close to public transport and cafes.

About the Role

As a Customer Service Agent, you aren't just answering phones; you are a problem solver for Western Australian households. You’ll be the "all-rounder" who helps customers navigate their energy needs—from explaining billing and usage to providing technical support for their online portals.

This is a role for those who enjoy the "investigative" side of customer service. You’ll manage meter inquiries and re-connections while using your empathy to identify customers in financial hardship, helping them set up tailored payment plans that actually make a difference.

What’s In It For You?

The Schedule: Monday to Friday, 38 hours per week (Rotating roster 7am – 7pm).
Paid Training: 13 days of comprehensive, paid training to set you up for success, followed by a 4-week consolidation period with dedicated floor support.
Flexibility: While training is Full-Time, we offer Full-Time, and Part-Time roles thereafter. Please note, Part-Time candidates must be able to commit to full 8 hour days for the initial 13 days of training.
Perks: Access to Flare Discounts (save on groceries, fuel, and fashion) plus a robust 24/7 Wellness & Mental Health program.
Culture: A diverse, high-performance environment where you are encouraged to bring your 100% authentic self to work.

What We Are Looking For

You don’t need years of call center experience to excel here. We value transferable skills from retail, hospitality, or any fast-paced customer-facing role.

Tech Savvy & Multitasking: Ability to navigate multiple screens and tabs simultaneously while actively listening to a customer and accurately logging notes.
Numerical Accuracy & Problem Solving: Sharp basic math skills and an analytical mindset to accurately evaluate data and calculate solutions.
Resilience & Composure: A patient approach with the ability to maintain a calm, professional head in a fast-paced environment.
Reliability: Commitment to either a 20 July or Mid August start date and the initial 13 days of mandatory full-time training.
Communication: Clear, empathetic, and professional verbal and written skills.

Our Hiring Process (Fast-Tracked)

We know you want to start earning quickly. Our process is streamlined to get you an answer fast:
AI Phone Call: A quick, automated intro to see if we're a match.
Phone Screen: A chat with our recruitment team.
Candidate Experience Day: Visit us for an Assessment Centre to see the site and meet the team.
Final Decision: Senior Contact Centre Manager review and background checks.
Ready to start your new career? Click 'APPLY' now to begin your journey!

Probe CX firmly believes that the strength of our company lies with the diversity and talent of our people. We are proud to foster an inclusive culture that embraces individuals of all races, genders, ethnicities, abilities, and backgrounds. We provide space for everyone, embracing different perspectives, making room for opportunities for each individual to thrive. Join us in celebrating you and your 100% authentic self!

Apply Now

Refine Your Search

head café manager jobs

Customer Service Agent

Cafe Attendant: Darlington Beach Resort

Business Development Manager – Commercial

Fleet & Bus Operations Manager

Social Worker - Grade 2

Analyst, Asset Allocation

Management Accountant

SEO Specialist

Retail Store Manager - Warringah Mall

Risk & Compliance Manager

Risk & Compliance Manager

Apprentice Chef

Kitchen Hand

Logistics Venues & Materials Manager

Oncology/Haematology CMO

Head of Customer Platform (Salesforce)

Payroll Officer

Business Development Manager

Catering, Cleaning & Waste (CCW) Operations Manager

Business Assistant

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