In-Demand Analyst Jobs in Perth, Wa

Technical Business Analyst
Duxxel Pty Ltd —Perth WA
- From $120,000 a year
- Contract
- Hybrid work
- Azure
- Writing skills
- DevOps
Quick Apply
12h
Senior Analyst | Controls Assurance - Internal Audit | Perth
Deloitte —Perth WA
- Communication skills
- Parental leave
Finance Systems Business Analyst
Illuminance Solutions —Perth WA
- ERP systems
- Communication skills
Communication Analyst
Infosys Singapore & Australia —Perth WA
- $600 - $700 a day
- Contract
- Hybrid work
Quick Apply
Data Analyst
Royal Automobile Club of WA —West Perth WA
- Full-time
- Hybrid work
- Azure
- Analytics
1d
Senior Financial Analyst - Integration - 12 month FTC
Alinta Energy —Perth WA
- Full-time
- Microsoft Excel
- Analysis skills
- Budgeting
13h
Transfer Pricing Senior Analyst to Senior Manager Level | Perth
Deloitte —Perth WA
- Communication skills
- Parental leave
Credit & Fulfilment Analyst Opportunities
Commonwealth Bank —Perth WA
- Full-time
- Customer service
- Writing skills
11h
Program Finance Analyst - Controls
L3Harris Technologies —Fremantle WA
- Microsoft Excel
- Microsoft Office
- Bachelor's degree
- Health insurance
8h

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Technical Business Analyst

Duxxel Pty Ltd
Perth WA

Quick Apply

Job Details

Contract
From $120,000 a year
12 hours ago

Qualifications

Jira
IT governance
Azure
Writing skills
DevOps
IT service management
Business analysis
Confluence
ITIL
ServiceNow
Agile

Full Job Description

Role Summary

We are seeking an experienced Technical Business Analyst with strong ServiceNow expertise to support the implementation, enhancement, and optimisation of ServiceNow solutions. You will work closely with business stakeholders, developers, architects, and delivery teams to gather requirements, define technical solutions, and ensure the successful delivery of ServiceNow initiatives across ITSM, ITOM, and ITAM.

Key Responsibilities

Collaborate with business stakeholders to gather, analyse, and document business and technical requirements.
Translate business needs into clear, actionable user stories, acceptance criteria, and functional specifications.
Facilitate workshops, backlog refinement sessions, and requirement prioritisation activities.
Work closely with ServiceNow developers and architects to ensure requirements are well understood and ready for implementation.
Create and maintain process flows, business process documentation, and solution documentation.
Apply ITIL best practices to support the design and enhancement of ServiceNow solutions.
Identify opportunities to improve business processes and optimise ServiceNow platform capabilities.
Support Agile delivery by managing backlogs, clarifying requirements, and assisting with sprint planning.
Participate in solution validation, testing, and user acceptance activities.
Maintain project documentation and ensure traceability throughout the delivery lifecycle.

Required Skills & Experience

Proven experience as a Technical Business Analyst working on ServiceNow implementation or enhancement projects.
Strong hands-on knowledge of ServiceNow, particularly ITSM, ITOM, and ITAM modules.
Experience gathering, analysing, and documenting complex business and technical requirements.
Strong experience writing user stories, acceptance criteria, process maps, and functional documentation.
Solid understanding of ITIL processes and best practices.
Experience working in Agile delivery environments, including backlog management and sprint refinement.
Excellent stakeholder engagement, communication, facilitation, and problem-solving skills.
Ability to collaborate effectively with technical and non-technical teams.

Desirable Skills

ServiceNow certifications (CSA, CIS-ITSM, CIS-ITOM, CIS-ITAM).
Experience supporting ServiceNow platform upgrades and enhancements.
Knowledge of workflow automation and ServiceNow integrations.
Experience with Azure DevOps, Jira, or other Agile project management tools.
Understanding of IT governance, change management, and service delivery frameworks.

Technology Stack

Platform: ServiceNow
Modules: ITSM, ITOM, ITAM
Frameworks: ITIL, Agile/Scrum
Tools: Jira, Azure DevOps, Confluence
Documentation: User Stories, Acceptance Criteria, Process Mapping, Business Process Modelling

Pay: From $120,000.00 per year

Work Location: Hybrid remote in Perth WA

Quick Apply

Refine Your Search

analyst jobs in perth, wa

Technical Business Analyst

Senior Analyst | Controls Assurance - Internal Audit | Perth

Finance Systems Business Analyst

Communication Analyst

Data Analyst

Senior Financial Analyst - Integration - 12 month FTC

Transfer Pricing Senior Analyst to Senior Manager Level | Perth

Credit & Fulfilment Analyst Opportunities

Program Finance Analyst - Controls

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I want to receive the latest job alert for analyst in perth, wa

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