Universal Store
From our humble beginnings as a suburban unisex clothing store in 1999, we’ve grown to more than 100 stores nationally and now deliver the latest in apparel to customers around the world through our thriving online store. Our team carefully curates a mix of local and international labels, working collaboratively to develop exclusive styles and collections that give our customers head to toe outfitting options for every occasion.
Today, we’re proud to be recognised as one of Australia’s leading youth fashion retailers. We’ve built and grown brands such as Neovision, Common Need, Luck & Trouble, and Worship, and we continue to partner with global favourites including Lee, Wrangler, AS Colour, Calvin Klein, Stussy and Abrand. As our business has expanded, we’ve welcomed the Perfect Stranger and Thrills Co brands into our portfolio, allowing us to offer an even broader range of fits, styles and pieces that reflect the diversity of our customer base.
No matter the style, our mission remains the same: elevate every outfit and deliver customer service that goes above and beyond.
The Opportunity
We’re looking for an experienced and detail-oriented Senior DC Stock Controller to join our Distribution Centre team and play a pivotal role in maintaining inventory accuracy, integrity and availability across our business.
Reporting to the Planning and Assurance Manager, you’ll provide leadership and oversight of inventory management practices within our Distribution Centre, ensuring stock movements are accurately controlled, recorded and optimised. Working closely with operational teams, Finance, Buying, Merchandising, IT and other key stakeholders, you’ll drive best-practice stock control processes, support business-critical inventory decisions and identify opportunities to improve efficiency across people, processes and systems
Key responsibilities include:
- Leading inventory control activities across the Distribution Centre to ensure high levels of stock accuracy, integrity and availability
- Monitoring and maintaining accurate inventory records through cycle counts, stocktakes, audits and reconciliation activities
- Investigating stock discrepancies and implementing corrective actions to improve inventory accuracy
- Overseeing inventory handling practices and storage location utilisation to maximise operational efficiency
- Managing and maintaining inventory-related system data to support planning, stock visibility and operational requirements
- Coordinating annual cycle count programs and periodic stocktakes across internal business branches
- Producing inventory reporting, analysis and performance metrics to support operational decision-making
- Monitoring slow-moving and obsolete inventory and partnering with Buying and Merchandising teams on recommended actions
- Supporting internal and external audit requirements, ensuring inventory compliance standards are maintained
- Identifying inventory risks and implementing solutions that minimise loss and improve service outcomes
- Leading and mentoring Distribution Centre Stock Controllers while fostering a culture of accountability and continuous improvement
- Driving process improvement initiatives that enhance inventory management practices, operational efficiency and inventory integrity across the business
What we’re Looking For
- Minimum three years’ experience in a senior stock control, inventory management or similar distribution centre environment
- Proven leadership experience with the ability to coach, develop and support team members while managing change effectively
- Strong knowledge of inventory control processes, stock reconciliation, cycle counting and stocktake management
- Experience working within multi-channel distribution, warehouse or supply chain operations
- Proficiency using Warehouse Management Systems (WMS), ERP platforms and inventory management systems
- Advanced Microsoft Excel skills with the ability to analyse data and generate actionable insights
- Strong numerical and analytical capabilities with exceptional attention to detail
- Experience conducting audits, investigating inventory discrepancies and implementing corrective actions
- A track record of driving continuous improvement initiatives that enhance operational effectiveness and inventory accuracy
- Excellent organisational and time management skills with the ability to manage multiple priorities and deadlines
- Strong communication and stakeholder management skills, with the ability to build effective cross-functional relationships
- A proactive, results-driven approach and the confidence to identify issues, influence outcomes and implement solutions
- Experience with Lean, Six Sigma, Power BI, process mapping or project management methodologies will be highly regarded
What We Offer
- A vibrant, collaborative workplace culture with a supportive and growth driven leadership team
- Exclusive staff discounts across our brands, plus access to partner deals and offers through Flare
- Free on-site parking and generous facilities at our modern, purpose-built Support Office located in Eagle Farm
- Learning & Development opportunities - Grow your career with us!
- Hybrid working arrangements with flexibility to work from home
- Salary sacrificing and novated leasing options
- Paid parental leave
- Wellbeing support through Sonder and regular wellness initiatives
- Regular social events and team activities
Our Values
- Care for Everyone
- Here to Help
- Make it Work
- Better Than Good
- Contribute
Ready to take the next step?
Apply now with your resume and cover letter (optional) showcasing your interest and experience!
