Job Description
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Full time, 2-year fixed term contract at HEW 8 level
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Parramatta South Campus with flexible working arrangements
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Salary: $118,969-$132,069 per annum, plus 17% super and leave loading
Support students with disability, chronic health conditions and/or mental health conditions through tailored advice, advocacy and adjustments that strengthen access, participation and success.
The Opportunity
You will deliver tailored, proactive and responsive support for students with disability, helping improve their access, participation, retention and success across the University. Working within Student Wellbeing Services, you will provide specialist advice, information, support and advocacy in relation to complex student matters. You will work closely with students and staff to develop, monitor and refine academic reasonable adjustment plans and placement reasonable adjustment plans that are practical, timely and aligned to individual needs.
You will also advise staff and stakeholders on inclusive design and the accessibility of facilities, services and learning environments. Using student feedback, review systems and service data, you will help identify trends, gaps and opportunities for improvement. This includes contributing to service performance metrics, maintaining accurate records, and ensuring all practice aligns with University policy, legislative requirements and relevant funding obligations.
A key part of the role is building strong working relationships across the University and with external partners to strengthen referral pathways and integrated support. You will contribute strategic insights that inform systemic improvement and service innovation. You will also co-develop and deliver educational programs that build understanding of accessibility and inclusion across the University community, while using Microsoft 365 and CRM platforms to support efficient, high-quality service delivery.
What Success Looks Like:
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Deliver expert advice, advocacy and responsive support that improves student access, participation, retention and success.
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Develop and maintain effective academic reasonable adjustment plans and placement reasonable adjustment plans in collaboration with students and staff.
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Strengthen inclusive practice by advising on the accessibility of facilities, services and learning environments.
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Use service data, student feedback and performance metrics to identify gaps and implement targeted improvements.
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Build effective internal and external partnerships that improve referral pathways, education and service outcomes.
Please refer to the Position Description for full details.
About You
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Tertiary qualifications in Allied Health, Education, Social Work or a related field.
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Extensive experience supporting a wide range of clients with disability in a support, training, advisory or similar role.
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Strong working knowledge of the Disability Discrimination Act 1992, Disability Standards for Education 2005, Anti-Discrimination Act 1977 (NSW) and Privacy Act 1988.
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Demonstrated advocacy, negotiation and stakeholder engagement skills, including the ability to navigate sensitive and complex matters.
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Strong written and verbal communication skills, with proficiency in Microsoft 365 and CRM platforms.
Benefits
We invest in the people who make our mission possible. Alongside a rewarding career, we offer a range of benefits designed to support your financial, personal and family wellbeing.
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Financial benefits: Access to staff-only products and offers with selected banking partners, salary sacrifice options for onsite parking, and novated motor vehicle leasing.
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Health and wellbeing support: Free Employee Assistance Program (EAP), complimentary annual flu vaccination, eligibility for Fitness Passport membership, and access to discounted private health cover.
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Onsite childcare: Long day care and early learning services operate at our Campbelltown, Hawkesbury, Parramatta, and Penrith campuses. Staff may be eligible for discounted fees and salary packaging, with places subject to centre capacity.
Application Details
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Position Enquiries: Direct to Hiring Manager, Terri Mears, Director, Wellbeing via [email protected] . Please include the job reference code REF1604P.
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Closing Date: 11:59pm, Sunday 26th July 2026
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Working Rights: You must provide evidence of full-time working rights in Australia at application.
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How to Apply: Please note that only applications submitted via the University’s online recruitment system will be considered. As part of your online application, you will be asked to respond to screening questions addressing the key qualifications, experiences and skills required for this position.
Belonging at Western
We are committed to substantive equality as outlined in our Equal Opportunity Policy. We actively encourage applications from Indigenous Australians, candidates of all gender identities and expressions, people of all abilities, and those from culturally and linguistically diverse backgrounds.
For Reasonable Adjustments during the application process, please contact [email protected].
About Western
This is your opportunity to be part of something bigger. By joining Western Sydney University, you become a valued member of our community. As our region changes, so too does our university. Western is boldly different, energetic, global, diverse, dynamic, and youthful.
Our mission is to deliver student success, impactful research, and stronger communities. As part of our team, you will have a stake in shaping the future of education, broadening horizons, and changing lives. Making a difference starts at Western.
For the latest please visit our website and LinkedIn.
