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Vehicle Personalisation Product and Retail Marketing Specialist

Ford Motor Company -
Australia

Apply Now

Job Details

Benefits

Parental leave
Paid volunteer leave

Qualifications

Microsoft Powerpoint
Microsoft Word
Hospitality
Microsoft Excel
Lead generation
Microsoft Office
Administrative experience
Budgeting
Communication skills
Office experience

Full Job Description

Job ID

65953

Category

General Management

Location

Australia

Work Type

On-site

About Us

Lead. Grow. Transform.

Ford Australia is constantly evolving and innovating, committed to delivering smarter, more connected vehicles for all Australians, now and for generations to come.

Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, we’re well-positioned to support Australian businesses in new ways.

As Australia’s largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, and specialists working across five Victorian sites. Crucially, Australia is a key global development hub for Ford, and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest – models sold in around 180 markets worldwide.

Complementing this technical network, Ford Australia’s National Sales Company (NSC) located in Richmond, is the central hub for commercial and customer engagement activities across the country.

Why Ford?

For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car.

These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles—we build careers.

Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.

Flexible Work Arrangements.

Growth and development opportunities via internal and external training.

Paid parental leave from day 1.

Comprehensive Employee Assist Program.

Wellness Programs including Free Flu Vaccinations and Health Checks.

Paid volunteer days.

About the Role

As the Concierge, you will serve as the central point of contact for daily office operations, seamlessly blending front-of-house hospitality with practical facilities coordination.

You will be the welcoming face of the Ford National Sales Company (NSC) office—managing visitor relations, reception, and on-site security check-ins. Beyond hosting our guests, you will keep our workspace running smoothly by coordinating cleaning and maintenance contractors, managing office and kitchen supplies, and handling key administrative tasks such as processing purchase orders (POs) and reconciling office expenses.

Reporting directly to the Executive Assistant, this role is based at our National Sales Company office in Richmond, Victoria, with a requirement to work five days on-site.

Serve as the welcoming face of the office, managing guest arrivals, visitor sign-ins, and security protocols, while maintaining a clean, professional, and organized reception area.

Coordinate building access passes, assist with ground-floor deliveries, and professionally manage incoming phone calls, emails, and general office inquiries.

Act as the primary point of contact for cleaning, maintenance, utilities, and HVAC vendors, ensuring contractor access is secure and their completed work meets quality and safety standards.

Monitor, log, and resolve employee maintenance requests, communicate facility updates.
Manage inventory for office and kitchen supplies, including coffee machine upkeep and restocking.

Provide general administrative support, assist with new employee onboarding logistics, coordinate meeting room bookings, and help organize on-site and off-site events.

Oversee the National Sales Company (NSC) evaluation vehicle program by managing vehicle key storage, coordinating vehicle allocations, and ensuring strict adherence to company fleet policies.

Manage the operational budget for office services, including processing purchase orders (POs), managing corporate credit cards (P-Cards), reconciling expenses, and verifying vendor invoices.

Help maintain a safe work environment by completing weekly safety audits, actively participating in safety committee meetings, reporting hazards, and ensuring building policy compliance.

About you

Proven experience in office administration, front-of-house, reception, or a corporate hospitality role.

Outstanding organizational skills with sharp attention to detail and the ability to prioritise and multitask in a dynamic environment.

A proactive, solutions-oriented mindset with the ability to handle unexpected operational or visitor challenges calmly and efficiently.

Strong interpersonal and communication skills, with the ability to interact professionally with staff, visitors, and external vendors.

Practical experience in basic financial administration, including tracking office budgets, reconciling expenses, and managing Purchase Order (PO) systems.

High proficiency with the Microsoft 365 suite, particularly Word, Excel, PowerPoint, and Teams.

A proud, positive, and collaborative approach to work, with a genuine commitment to helping foster a welcoming and professional workplace culture.

Equal Opportunity

Ford Australia is inclusive employer, and all qualified applicants will receive consideration for employment.

To be considered for this role, you must be legally authorised to work in Australia (verification required upon hire). Please note that the successful candidate will also be required to complete a pre-employment background and national police check.

-Applications will close on Sunday 19 July 2026-

Please note due to the high numbers of applications we will only be able to contact shortlisted candidates.

Ford Motor Company of Australia Pty Limited ACN 004 116 223 (Ford) is collecting your personal information to consider you for a role at Ford.Ford may also collect personal information about you from third parties such as referees and recruitment agencies for this purpose.Ford may disclose your personal information to its related companies and third-party service providers for purposes such as screening and background checks, aptitude testing and health and safety and human resources management activities.Ford’s privacy policy (available atwww.ford.com.au) states how you can seek to access or correct any personal information Ford holds about you, how to complain about a privacy breach by Ford and how Ford will deal with a privacy complaint. You can contact Ford at 13 FORD (13 36 73) or via the contact details set out in Ford’s privacy policy.

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