In-Demand It support Jobs in Richmond, Vic

Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
2h
Service Desk Engineer
Autosports Group Limited —Melbourne VIC
- Full-time
- Customer service
- Communication skills
- Time management
- Employee assistance program
Quick Apply
14d
Technical Support Engineer | Medical Devices
Draeger —Notting Hill VIC
- Full-time
- CRM software
- Management
- Communication skills
- Parental leave
- Employee assistance program
System Administrator
Compass Group Australia —Parkville VIC
- Full-time
- Azure
- Communication skills
- Hospital experience
4d
After-Sales Technical Support
DEYE NEW ENERGY TECHNOLOGY (MALAYSIA) SDN BHD —Melbourne VIC
- $80,000 - $100,000 a year
- Full-time
- Microsoft Excel
- English
- Bachelor's degree
Quick Apply
6d
Service Desk Team Lead - Hybrid
DuluxGroup —Clayton VIC
- Full-time
- Hybrid work
- Agile
- Parental leave
- Employee assistance program
13d
IT Procurement Specialist
The Salvation Army —Blackburn VIC
- Full-time
- Hybrid work
- Analysis skills
- Leadership
- Health insurance
- Parental leave
Service Desk Analyst
Centorrino Technologies —Coburg VIC
- $60,000 - $65,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
8d
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
3d
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Junior Cloud Platform Engineer - Systems Administrator
Leidos —Scoresby VIC
- Full-time
- Management
- AWS
- Communication skills
- Annual leave
Intermediate Service Desk Technician
RSM —Melbourne VIC
- Full-time
- Customer service
3d
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Network Administrator
Leidos —Melbourne VIC
- Full-time
- Annual leave
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
6d
Principal Technical Support Engineer
Rocket Software —Melbourne VIC
- Full-time
- Customer service
- Research
- Communication skills
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
7d
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
4d
Service Desk Analyst - GPC Asia Pacific - Full Time
GPC Asia Pacific (APAC) —Rowville VIC
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- POS
- Health insurance
- Parental leave
Quick Apply
3d
ICT Technical Specialist
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Health insurance
- Annual leave
1d

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Service Desk Analyst

Grant Thornton Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
2 hours ago

Benefits

Health insurance
Gym membership
Insurance services

Qualifications

Azure
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for a passionate IT professional with great interpersonal skills to provide first line support in our national team on a contract basis until December 2026 based in our Melbourne office. This role is responsible for providing operational support for delivery and support in the maintenance, development and acquisition of computer and telecommunication systems within Grant Thornton Australia.

You will be working hands on as part of the local Melbourne Digital team while also supporting internal users nationally, across 6 sites.

Key responsibilities

First call communication, documentation and resolution for incidents and service desk requests, according to defined service level objectives and procedures
Provide initial support for investigating and resolving hardware and software faults and escalate when required
Identify reoccurring issues, provide support in determining root causes and address as appropriate
Track and document progress of incidents and service desk requests ensuring progress is communicated in an appropriate and timely manner with internal stakeholders

Skills & experience

Experience working in a similar IT role, within a professional environment with a minimum of 300 + users
A proven track record working collaboratively in a team environment whilst providing a wide range of administration and support services
Knowledge of Windows Server with exposure to desktop and business applications
Familiarity with workstation environments & technologies such as: Microsoft Windows, Microsoft Office, Mobile technology support, Active Directory, Microsoft Azure and notebook hardware
A commitment to quality and first-class client service
Demonstrated capacity to manage work priorities, problem solve, adhere to deadlines, achieve agreed targets, and maintain strict confidentiality
High level oral and written communication skills

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

Diverse and inclusive firm culture
Fully funded gym membership
Health insurance discounts
Mental health support, financial and wellbeing coaching
And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid

Apply Now

Refine Your Search

it support jobs in richmond, vic

Service Desk Analyst

Service Desk Engineer

Technical Support Engineer | Medical Devices

System Administrator

After-Sales Technical Support

Service Desk Team Lead - Hybrid

IT Procurement Specialist

Service Desk Analyst

Service Desk Support Officer

Senior IT Systems Administrator

Junior Cloud Platform Engineer - Systems Administrator

Intermediate Service Desk Technician

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Network Administrator

Sitecore Systems Administrator

Principal Technical Support Engineer

Customer Service Desk Lead (Technical)

Desktop Support Officer

Service Desk Analyst - GPC Asia Pacific - Full Time

ICT Technical Specialist

I want to receive the latest job alert for it support in richmond, vic

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