In-Demand Technical support Jobs in Preston, Vic

IT Support
Keywords Studios —Box Hill VIC
- Full-time
- Azure
- Organisational skills
Quick Apply
4d
Service Desk / Onsite Engineer (MSP)
VISITS —Melbourne VIC
- Weekend availability
- Microsoft Outlook
- Management
- Customer service
- Work from home
- Free food
Quick Apply
ICT System and Field Technician
Integral Connection t/as Network Overdrive —Melbourne VIC
- $26,000 - $35,000 a month
- Part-time
- SQL
- SharePoint
Quick Apply
Service Desk Specialist
WorkJam, Inc. —Melbourne VIC
- On call
- Bilingual
- Software troubleshooting
- Customer service
- Referral program
14d
Microsoft M365 Systems Administrator
Visy —North Melbourne VIC
- Full-time
- Azure
- SharePoint
- Communication skills
Senior IT Systems Administrator
KBR —Melbourne VIC
- Full-time
- Bachelor's degree
- No degree
- Parental leave
Senior Systems Administrator
Blue IoT —Mulgrave VIC
- Azure
- Microsoft Office
- Administrative experience
IT Infrastructure Specialist | Jowett Motor Group (Full-Time)
Jowett Motor Group —Glen Waverley VIC
- Full-time
- Azure
- Administrative experience
- SharePoint
- Parental leave
- Employee assistance program
Quick Apply
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
3d
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Service Desk Support Officer
Department of Justice and Community Safety —Melbourne VIC
- $81,496 - $98,955 a year
- Full-time
- Management
- Customer service
- Administrative experience
13h
IT Support Analyst
Russell Kennedy —Melbourne VIC
- Call employer
- Microsoft Office
- Organisational skills
- Communication skills
1d
Help Desk Technician
ALSTOM —West Melbourne VIC
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
8d
Computer Network Support
Medical iT —Melbourne VIC
Senior Engineer ICT and Integration
Downer Group —Melbourne VIC
- Full-time
- Management
- Engineering
- Electrical experience
7d
Support Systems Safety Analyst
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
1d

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Customer Implementation Associate (software/SaaS)
Fresho —South Melbourne VIC
In the industries we service, hours can include early mornings, late evenings, or on occasion - weekends and overnight support, depending on the project and…
$67,500 - $72,500 a year
3d
24/7 Data Centre Technician - Aboriginal or Torres Strait Islanders
NEXTDC —Melbourne VIC
Monitor building management / monitoring systems 24/7, and quickly and effectively escalate issues internally or to vendors as relevant.
Quick Apply

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IT Support

Keywords Studios -
Box Hill VIC

Quick Apply

Job Details

Full-time
4 days ago

Qualifications

TCP
Azure
Incident management
Microsoft Exchange
Technical support
IT infrastructure
ITIL
Organisational skills
VMWare
Problem management
vSphere
ESXi

Full Job Description

Company Description

Keywords Studios is a global provider of creative and technical services to the video games industry, with over 13,000 professionals across 70+ studios in 25+ countries. We support clients across the entire game lifecycle through four core Service Lines:

Create — Game development, art production, and audio
Globalize — Localization, localization QA, functional testing
Engage — Marketing, LiveOps, community, and player support
Media & Entertainment

We're constantly working with some of the worlds largest Publishers and most popular AAA games. Here in Australia we have offices located in Adelaide, Brisbane and Melbourne and employ about two hundred of Australia's leading game professionals.

Job Description

We are hiring an IT Support professional to join our Melbourne office. In this role, you'll provide high-quality technical support across the business, ensuring our teams have the technology and infrastructure they need to create exceptional games.

Reporting to the IT Operations Manager, you'll be responsible for delivering Level 2 support, managing endpoint devices, maintaining IT assets, and working with our regional and global IT teams to improve services and infrastructure.

If you enjoy solving technical challenges, improving IT services, and working in a collaborative, fast-paced environment, we'd love to hear from you.

Key Responsibilities:

Provide Level 2 technical support and act as the primary escalation point
Take ownership of technical user issues and drive them to resolution
Oversee the procurement, tracking, auditing, and secure disposal of studio hardware
Maintain accurate IT asset records and support compliance and audit requirements
Assist with infrastructure upgrades and technology improvement initiatives
Contribute to process improvements that enhance IT service delivery and operational efficiency
Collaborate with global IT teams on projects and best practices

Qualifications

Minimum 3 years' experience in an IT infrastructure or service support role
Experience resolving Level 2 technical support issues
Experience with:
- Windows desktop environments
- Microsoft 365 and Exchange
- Active Directory, Group Policy and Microsoft Entra ID (Azure AD)
- TCP/IP networking, VPNs, switches and firewalls
- Mac OS (desirable)
Exposure to virtualisation technologies such as VMware ESXi, vSphere or XCP-ng.
Working knowledge of ITIL practices including Incident, Problem and Change Management.
Strong organisational skills with the ability to manage multiple priorities.
A commitment to security, confidentiality and excellent customer service.

Additional Information

PERSONAL DATA PROTECTION POLICY

Keywords Studios is strongly committed to protecting your personal information. By sending your CV/Resume, you are agreeing to our terms and conditions and consent to your data being managed and retained in accordance with our data privacy and retention policy https://www.keywordsstudios.com/en/applicant-privacy-notice/.

Quick Apply

Refine Your Search

technical support jobs in preston, vic

IT Support

Service Desk / Onsite Engineer (MSP)

ICT System and Field Technician

Service Desk Specialist

Microsoft M365 Systems Administrator

Senior IT Systems Administrator

Senior Systems Administrator

IT Infrastructure Specialist | Jowett Motor Group (Full-Time)

Sitecore Systems Administrator

Infrastructure Support Senior Analyst - AU Citizen

Service Desk Support Officer

IT Support Analyst

Help Desk Technician

Senior System Development Engineer, Core Networking (Relocation support available)

Computer Network Support

Senior Engineer ICT and Integration

Support Systems Safety Analyst

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