In-Demand Customer service representative Jobs in St Albans, Vic

Customer Support Officer
APM Communities —Melbourne VIC
- Full-time
- Databases
- Organisational skills
- Parental leave
Quick Apply
Customer Care Representative
Air Liquide —Sunshine North VIC
- Full-time
- Sales
- Communication skills
- Parental leave
- Employee assistance program
Guest Service Agent - Casual
AccorHotel —Melbourne VIC
- $32.31 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Communication skills
Quick Apply
Customer Sales & Service - Repco Sunbury - Casual
Repco —Sunbury VIC
Quick Apply
12d
Customer Support Specialist
Unimarket Pty Ltd —Melbourne VIC
- Full-time
- Hybrid work
- Customer service
- Data analysis skills
- Administrative experience
Quick Apply
9d
Customer Care Consultants
BizCover —Melbourne VIC
- $57,000 a year
- Full-time
- Remote
- Customer service
- Analysis skills
- Communication skills
- Work from home
Quick Apply
Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)
Telstra Business Technology Centre Perth South —Melbourne VIC
- Part-time
- Microsoft Excel
- Sales
- Communication skills
- Parental leave
Membership Consultant - Across Thornhill Park & Weir Views
Anytime Fitness —Melbourne VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto
InterContinental —Melbourne VIC
- Part-time
- Management
- Senior Secondary Certificate of Education
- Bachelor's degree
Membership Consultant - Brunswick
Anytime Fitness —Brunswick VIC
- Temporary
- Sales
- Customer service
- Organisational skills
- Gym membership
Quick Apply
Customer Support Officer
MACSEYE —East Melbourne VIC
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
Quick Apply
Casual Guest Service Agent
The Great Southern Hotel —Melbourne VIC
- Rotating roster
- Customer service
- Front desk
- In-person
Quick Apply
2d
Telstra Retail: Customer Service & Sales Consultant
Telstra Business Technology Centre Perth South —Melbourne VIC
- Part-time
- Sales
- Customer service
- Parental leave
Customer Service Agent - Payment Support
Probe CX —Melbourne VIC
- Weekend availability
- Databases
- Communication skills
1d
Customer Support Officer
Compass Education —Hawthorn VIC
- Full-time
- Hybrid work
- Communication skills
- Parental leave
- Employee assistance program
Quick Apply
SALES/CUSTOMER CARE CONSULTANT
Body Revival Health and Fitness —Epping VIC
- Full-time
- Sales
- Customer service
- Communication skills
Member Service Officer (Victorian Division)
National Tertiary Education Union —Melbourne VIC
- $99,447 - $107,519 a year
- Full-time
- Communication skills
Customer Sales & Service - Repco Fawkner - Casual
Repco —Fawkner VIC
Quick Apply
Customer Service and Administration Agent
Probe CX —Melbourne VIC
- Full-time
- Paid training
3d
Customer Sales & Service - Repco Altona - Casual
NAPA Auto Parts —Altona VIC
8d

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Customer Support Officer

APM Communities -
Melbourne VIC

Quick Apply

Job Details

Full-time

Benefits

Parental leave
Insurance services

Qualifications

Call centre
Databases
Organisational skills

Full Job Description

Job Description

To ensure the best match for this role, all applicants are required to complete a short skills assessment powered by Vervoe. This assessment is designed to simulate real responsibilities of the position - giving you the opportunity to shine beyond your resume. Once you submit your application, your assessment link will be sent to you immediately via email, so keep an eye on your inbox!

Customer Service Officer (Communities)

Are you passionate about delivering exceptional customer experiences? Do you thrive in fast-paced environments and bring empathy, integrity and results-driven energy to every interaction? If so, we want you on our team!

About the Role

As a Customer Service Officer, you’ll be the first point of contact for our valued customers, scheduling appointments, resolving queries, de-escalating challenging situations and ensuring every interaction leaves a positive impression. You’ll work across multi-site teams, using telephony and CRM systems to navigate complex environments with precision and care.

Thinking about applying? Here's what we're looking for:

Proven experience in de-escalating tense or challenging customer interactions.
Familiarity with CRMs and customer databases; confident navigating multiple systems.
Background in a complex call centre or fast-paced retail environment.
Experience working with KPIs and performance targets.
Excellent interpersonal skills with genuine empathy for people.
Strong problem-solving and critical thinking ability.
A collaborative team player who thrives in multi-site team environments.
Exceptional attention to detail and organisational skills.

Working as part of this team, you will: -

Actively seek to understand customer needs during inbound calls and proactively engage with customers to schedule appointments
Process detailed information consistently and accurately, ensuring nothing slips through the cracks.
Absorb new information quickly and apply it effectively to improve performance and service delivery.
Take direct action to meet and exceed objectives, always striving for excellence.
Perform under pressure with composure, resilience and professionalism.
Remain fully functional and focused in changing environments, whether it’s new systems, procedures or customer behaviours.
Uphold the highest standards of conduct, aligning with our values and culture in every decision and interaction.

Enjoy our employee benefits

Worklife balance, no weekends
Access to purchase additional leave
Discounted health insurance
Car leasing packages
Paid Parental Leave
Service recognitions
Ability to experience the various APM Group Human Services brands to broaden your skill set and career growth

If you’re ready to make a meaningful impact and grow your career in customer service, we’d love to hear from you.

This position is contingent upon the successful completion of all mandatory pre-employment checks, which may include background verification in accordance with applicable laws and company policy.

You will be required to complete or provide the below, if successful at Interview: -

NDIS Worker Screen Check
National Police Check

We encourage applications from Aboriginal and Torres Strait Islander peoples and from people with a disability.

Apply now and bring your best self to a team that values excellence, empathy and adaptability.

Applications will be reviewed as they are received.

Join our Talent Community for future openings!

APM Group | APM Careers | APM Talent Communities | APM EOI

At APM, we celebrate diversity and are committed to creating an inclusive environment for all employees. We encourage applications from people of all ages, nationalities, abilities, and cultures, including Indigenous peoples, the LGBTQI+ community, and people with disabilities.

Ready to take the next step? Submit your application today and complete your Vervoe assessment as soon as it lands in your inbox - candidates who complete it promptly will be prioritised for interview. Don't miss your chance to stand out. Apply now!

Quick Apply

Refine Your Search

customer service representative jobs in st albans, vic

Customer Support Officer

Customer Care Representative

Guest Service Agent - Casual

Customer Sales & Service - Repco Sunbury - Casual

Customer Support Specialist

Customer Care Consultants

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Membership Consultant - Across Thornhill Park & Weir Views

Guest Service Agent (Part Time) | InterContinental Melbourne The Rialto

Membership Consultant - Brunswick

Customer Support Officer

Casual Guest Service Agent

Telstra Retail: Customer Service & Sales Consultant

Customer Service Agent - Payment Support

Customer Support Officer

SALES/CUSTOMER CARE CONSULTANT

Member Service Officer (Victorian Division)

Customer Sales & Service - Repco Fawkner - Casual

Customer Service and Administration Agent

Customer Sales & Service - Repco Altona - Casual

I want to receive the latest job alert for customer service representative in st albans, vic

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