In-Demand Senior systems integrator Jobs

Senior Executive – Contact Center Solutions – Fusion CX, Melbourne, Australia
Fusion CX —Melbourne VIC
- Full-time
- AI
Account Director
Brennan IT —Brisbane QLD
- Full-time
National Performance Audio Sales & Business Development Specialist
Madison Group Enterprises —Silverwater NSW
- Sales
- Salesforce
- Business development
Workday Certified Talent & Performance Consultant
Intecrowd —Remote
- Contract
- Remote
- Customer service
- Bachelor's degree
- No degree
- Work from home
Quick Apply
Principal Business Development , ANZ Public Sector, ANZ Public Sector
Amazon Web Services Australia Pty Ltd —Canberra ACT
- Full-time
- Management
- Sales
- Master's degree
7d
Cost-Takeout Lead – Engineering Services
UST —Sydney NSW
- Hybrid work
- Civil engineering
- Business development
- Construction experience
- Health insurance
Quick Apply
Data Engineer
RATP Dev Australia —Docklands VIC
- Full-time
- Management
- English
- Master's degree
Quick Apply
5d
Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS
Amazon Web Services Australia Pty Ltd —Melbourne VIC
- Full-time
- Business development
- AWS
- AI
Data Center Security Specialist
Amazon Corporate Services Pty Ltd —Melbourne VIC
- Full-time
- Microsoft Office
- AWS
SAP Security Lead
Capgemini —Melbourne VIC
- Leadership
- Communication skills
Country Lead, Data Center Security
Anthropic —Sydney NSW
- Contract
- Hybrid work
- Education
- Bachelor's degree
- APIs
- Parental leave
4d
SAP Security Lead
Capgemini Sogeti —Melbourne VIC
- Leadership
- Communication skills
5d
Senior Manager Sales
Litmus7 —Australia
- Sales
- Engineering
- Master's degree
Deployment Strategist Lead - Australia
ElevenLabs —Australia
- Full-time
- Remote
- Sales
- APIs
- AI
Senior Solution Architect
HCLTech —Australia
- Hybrid work
2d

I want to receive the latest job alert for senior systems integrator

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior systems integrator jobs near

Data Engineer jobs in Docklands VIC

Customer Success Manager jobs in Melbourne VIC

Cost Engineer jobs in Sydney NSW

Business Development Manager jobs in Canberra ACT

Senior Hr Business Partner jobs in Albert Park Vic

Senior Solution Architect jobs in Chatswood Nsw

Senior Solution Architect jobs in Bundall Qld

Senior Sales Representative jobs in Millner Nt

Senior Solution Architect jobs in Modbury Sa

Senior Data Analyst jobs in Melbourne Vic

Senior Solution Architect jobs in New South Wales

Senior Sales Manager jobs in Whalan Nsw

Sales jobs in Melbourne Vic

Senior Sales Manager jobs in Belmont Wa

Senior Sales Manager jobs in Geelong Vic

Sales jobs in Perth Wa

Service Delivery Manager jobs in Canberra Act

Senior Sales Manager jobs in Welshpool Wa

Electrical Engineer jobs in Greater Adelaide Sa

Mechanical Engineer jobs in Perth Wa

Senior Executive – Contact Center Solutions – Fusion CX, Melbourne, Australia

Fusion CX -
Melbourne VIC

Apply Now

Job Details

Full-time

Qualifications

Full Job Description

Engagement Type: Full-time | Fractional / Advisory | Solution Consultant (pursuit basis)

Location: Melbourne, Australia

Melbourne is home to some of Australia’s most sophisticated enterprise retail and eCommerce operations, and the contact center outsourcing decisions being made here are increasingly complex, transformation-led, and commercially significant. Fusion CX is hiring a Senior Executive – Contact Center Solutions in Melbourne to lead solutioning and business development for large-scale CX outsourcing engagements across Australia and New Zealand. If you are a senior contact center solutions professional based in Melbourne with deep domain expertise in CX transformation, AI-augmented operations, and a strong network across enterprise retail and eCommerce CX leadership, this role offers the platform, the delivery credibility, and the commercial backing to influence pursuits that matter.

Role Summary

Lead solutioning and business development for Contact Center services targeting enterprise retail and eCommerce organisations across Australia and New Zealand. Bring deep domain expertise in CX transformation, AI-augmented operations, and omnichannel delivery models to drive large-scale outsourcing engagements as a Senior Executive – Contact Center Solutions in Melbourne, Australia.

Key Responsibilities

Architect CX solutions for enterprise retail and eCommerce clients, including omnichannel and AI-assisted service models.
Partner with sales leadership on complex pursuits requiring domain credibility and solutioning depth.
Lead discovery, diagnostics, and transformation roadmap conversations with client CX leadership.
Support Fusion CX’s thought leadership and market positioning in the Australia and New Zealand contact center space.
Stay current on WFM, CCaaS platforms including Genesys, Five9, and NICE, and AI overlay tools.

Responsibilities may evolve based on operational requirements in this senior contact center solutions role.

Qualifications & Experience

10+ years in contact center operations, transformation, or BPO outsourcing.
Hands-on experience with WFM, QA, and CSAT frameworks in retail and e-commerce contexts.
Track record of influencing or closing engagements of $5M+ ACV.
Strong network across CX leaders, CCaaS vendors, and system integrators in Australia and New Zealand.

Why Join Fusion CX?

Melbourne’s enterprise CX market is one of the most commercially active in Australia and New Zealand, and Fusion CX is positioned to compete at the highest level within it. In this role, you will partner with sales leadership on complex, multi-stakeholder pursuits, bring genuine domain credibility to the table, and help define how Fusion CX delivers AI-augmented, omnichannel contact center solutions to Australia’s largest retail and eCommerce enterprises. For senior contact center solutions professionals and CX transformation leaders in Melbourne who want to apply their expertise to genuinely significant outsourcing engagements with a globally backed delivery partner, this is the opportunity. Apply now and take the next step with Fusion CX as a Senior Executive in Contact Center Solutions in Melbourne, Australia.

Apply Now

Refine Your Search

senior systems integrator jobs

Senior Executive – Contact Center Solutions – Fusion CX, Melbourne, Australia

Account Director

National Performance Audio Sales & Business Development Specialist

Workday Certified Talent & Performance Consultant

Principal Business Development , ANZ Public Sector, ANZ Public Sector

Cost-Takeout Lead – Engineering Services

Data Engineer

Sr. Amazon Quick Strategist, Amazon Quick Customer Success Team, AWS

Data Center Security Specialist

SAP Security Lead

Country Lead, Data Center Security

SAP Security Lead

Senior Manager Sales

Deployment Strategist Lead - Australia

Senior Solution Architect

I want to receive the latest job alert for senior systems integrator

Related Searches

Explore jobs in more locations

Role Summary

Key Responsibilities

Qualifications & Experience

Why Join Fusion CX?

Job Seeker Tools

Employer Tools

Browse

Stay Connected