In-Demand Technical support Jobs in Braeside, Vic

Service Desk Analyst
Grant Thornton Australia —Melbourne VIC
- Full-time
- Azure
- Microsoft Office
- Administrative experience
- Health insurance
- Gym membership
1d
Desktop Support Officer
Centorrino Technologies —Melbourne VIC
- $55,000 - $70,000 a year
- Full-time
- Hybrid work
- Communication skills
Quick Apply
6d
Customer Service Desk Lead (Technical)
Semtech —Melbourne VIC
- Full-time
- CRM software
- Salesforce
- Engineering
8d
IT and online digital services support
EMC Technologies —Melbourne VIC
- Management
- Marketing
- EMR systems
Functional Support Analyst, Clinical / Patient & Client Management System
Department of Health —Melbourne VIC
- $100,894 - $114,476 a year
- Full-time
- Management
- Recruiting
1d
Sitecore Systems Administrator
Accenture —Melbourne VIC
- Full-time
- Azure
- Management
- DevOps
8d
Senior Paraplanner – Technical & Advice Support
Focus Financial Partners —Melbourne VIC
- Management
- Financial services
- Communication skills
Infrastructure Support Senior Analyst - AU Citizen
Accenture —Melbourne VIC
- Full-time
- Azure
- Administrative experience
- AWS
- Parental leave
Senior Service Desk Officer
Eastern Health —Box Hill VIC
- Full-time
- Microsoft Excel
- Customer service
- Communication skills
- Health insurance
- Annual leave
2d
Computer Network Support
Medical iT —Melbourne VIC
Support Systems Safety Analyst
BAE Systems —Melbourne VIC
- Full-time
- Hybrid work
6d
Senior Engineer ICT and Integration
Downer Group —Melbourne VIC
- Full-time
- Management
- Engineering
- Electrical experience
12d
Senior System Development Engineer, Core Networking (Relocation support available)
Amazon Support Services Pty Ltd —Melbourne VIC
- Full-time
- Systems design
- AWS
- Software development
- Health insurance
- Employee assistance program
13d
IT Support Engineer (Field)
ITConnexion —Melbourne VIC

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Service Desk Analyst

Grant Thornton Australia -
Melbourne VIC

Apply Now

Job Details

Full-time
1 day ago

Benefits

Health insurance
Gym membership
Insurance services

Qualifications

Azure
Microsoft Office
Administrative experience
Communication skills

Full Job Description

Grant Thornton Australia is one of the world's leading independently-owned and managed accounting, advisory and consulting firms.

Our culture is underpinned by a commitment to our clients, people and communities, and our promise to ‘Reach for Remarkable’ by providing proven expertise, principled execution, and personalised experience.

In Australia, we’re proud to support the careers of over 1,500 remarkable people. With six offices nationally and partner firms in more than 145 markets, wherever you want to go, we can take you there.

About this role

We are looking for a passionate IT professional with great interpersonal skills to provide first line support in our national team on a contract basis until December 2026 based in our Melbourne office. This role is responsible for providing operational support for delivery and support in the maintenance, development and acquisition of computer and telecommunication systems within Grant Thornton Australia.

You will be working hands on as part of the local Melbourne Digital team while also supporting internal users nationally, across 6 sites.

Key responsibilities

First call communication, documentation and resolution for incidents and service desk requests, according to defined service level objectives and procedures
Provide initial support for investigating and resolving hardware and software faults and escalate when required
Identify reoccurring issues, provide support in determining root causes and address as appropriate
Track and document progress of incidents and service desk requests ensuring progress is communicated in an appropriate and timely manner with internal stakeholders

Skills & experience

Experience working in a similar IT role, within a professional environment with a minimum of 300 + users
A proven track record working collaboratively in a team environment whilst providing a wide range of administration and support services
Knowledge of Windows Server with exposure to desktop and business applications
Familiarity with workstation environments & technologies such as: Microsoft Windows, Microsoft Office, Mobile technology support, Active Directory, Microsoft Azure and notebook hardware
A commitment to quality and first-class client service
Demonstrated capacity to manage work priorities, problem solve, adhere to deadlines, achieve agreed targets, and maintain strict confidentiality
High level oral and written communication skills

Reach your remarkable

At Grant Thornton we do things differently because we understand that when you strive for better and care about what you do remarkable things are possible. We’re a dynamic and authentic mix of backgrounds, perspectives and ways of thinking. We’re driven by our shared purpose – we care for our people, clients and communities and support them to thrive.

With us, you’ll be exposed to challenging and rewarding opportunities – building your confidence and capabilities at every step. You’ll be supported, motivated and inspired by a team of passionate and caring collaborators and leaders. You’ll be empowered to build a career path that’s tailored to you and encouraged to make a meaningful difference. And we’ll make sure the excellence you deliver and the impact you make is always seen, felt and celebrated.

Remarkable perks that put you first:

Diverse and inclusive firm culture
Fully funded gym membership
Health insurance discounts
Mental health support, financial and wellbeing coaching
And many more!

Need some help applying or participating in the recruitment process?

We are committed to ensuring our recruitment process is inclusive and accessible for anyone who wishes to apply, and we warmly encourage applications from individuals from diverse backgrounds including Aboriginal and/or Torres Strait Islanders, those in the LGBTQI+ community and individuals who identify as having disability or are neurodivergent.

Should you have questions or require any adaptations or additional support for your individual circumstances so you may perform at your best during the application or recruitment process please contact our Talent Acquisition team at [email protected]

As we provide fair consideration and evaluation to a high volume of applications, we endeavour to provide feedback on your application at the earliest opportunity.

#LI-Hybrid

Apply Now

Refine Your Search

technical support jobs in braeside, vic

Service Desk Analyst

Desktop Support Officer

Customer Service Desk Lead (Technical)

IT and online digital services support

Functional Support Analyst, Clinical / Patient & Client Management System

Sitecore Systems Administrator

Senior Paraplanner – Technical & Advice Support

Infrastructure Support Senior Analyst - AU Citizen

Senior Service Desk Officer

Computer Network Support

Support Systems Safety Analyst

Senior Engineer ICT and Integration

Senior System Development Engineer, Core Networking (Relocation support available)

IT Support Engineer (Field)

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